Quality Assurance Analyst With Japanese
hace 1 mes
In collabboration we are partnered with a renowned tech BPO company to find a Quality Analyst for their contact center teams. The main goal of the Quality Assurance Analyst is to serve as an expert in quality standards. This involves assessing various content types such as audio, video, text, and photos, assigning ratings based on predetermined options, and justifying these ratings in writing. The aim is to refine the quality of assessments over time. Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Act as the go-to person for quality guidelines, ensuring adherence and consistency across all tasks Review and rate diverse content types, including audio, video, text, and photos, in line with task guidelines Provide thorough, written explanations to support your ratings and enhance overall rater quality Participate in calibration sessions with the team and stakeholders, following the direction of the team lead Conduct peer audits as part of the quality process and assist in training initiatives when needed Collaborate with team members to share insights and best practices, driving continuous improvement Manage multiple assignments independently, balancing various tasks with minimal guidance Assist the team lead or manager during the interview process for future hires Ensure all tasks meet key performance indicators (KPIs) to prevent any business impact Work concurrently on multiple customer projects, consistently meeting or exceeding client expectations. REQUIREMENTS: Native / fluent in Japanese both verbal and written. Fluent in English (minimum B2 level) Ability to take on a job in Portugal without any legal support (EU citizenship or residence card in Portugal) University degree would be an advantage but is not required Computer literate & being comfortable using G Suite, particularly Google Sheets Highly detail-oriented with a rigorous and analytical approach Excellent verbal and written communication skills, with the ability to present reasoning in a clear, concise, and logical manner Willingness / ability to work flexible shifts. Strong sense of logic and sound decision-making abilitiesWork schedule: shift rotation, Monday to Friday, 08:00 AM to 8:00 PM. 40 hours of work per week (2 days off). OFFER: Lunch vouchers 7,63 EUR per day 100 EUR transportation allowance or company shuttle Health and dental insurance Above-average base salary (x 14 months) Dynamic and creative team with a positive and friendly atmosphere Guidance and tools to reach your full potential.
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Quality Assurance Analyst
hace 2 semanas
España NN Group A tiempo completoNationale Nederlanden Individual Protection Solutions S.L is a subsidiary company of Nationale Nederlanden Group located in Madrid, Spain. We provide specialized services for the development and maintenance of insurance products for the different international Business Units from NN Group. On this occasion, we offer an indefinite Quality Assurance Analyst...
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Quality Assurance Analyst
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España Pepsi-Cola Products Philippines, Inc. (PCPPI) A tiempo completoWHAT YOU WILL DO The Quality Assurance Analyst will assist the Quality Assurance Manager in managing the Quality Assurance operations through the effective execution of manufacturing standards and procedures at the set frequency. Quality Management - Ensure adherence to quality standards and product quality through physical, analytical, and microbiological...
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Financial Crime Quality Assurance Analyst
hace 2 semanas
España Ebury A tiempo completoFinancial Crime Quality Assurance AnalystMadridFinancial Crime Quality Assurance Analyst at EburyFinancial Crime Compliance - Initial 12 month Fixed-Term ContractEbury Madrid - Hybrid: 4 days a week office based working, 1 day working from homeJob Overview:As part of the Financial Crime Quality Assurance Team, you will undertake Quality Assurance reviews...
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Financial Crime Quality Assurance Analyst
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España Ebury A tiempo completoFinancial Crime Quality Assurance Analyst Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Financial Crime Quality Assurance AnalystFinancial Crime Compliance -...
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Quality Assurance Engineeer
hace 2 semanas
España Holtec International A tiempo completoHoltec Europe is seeking an experienced professional with project engineer expertise to support the growth of the company’s core business in the energy industry, specifically in Quality Assurance Engineering. S/he will be responsible for helping to shape and manage the development and deployment of the SMR quality assurance arrangements, processes, and...
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Financial Crime Quality Assurance Analyst
hace 2 semanas
España Ebury A tiempo completoEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Financial Crime Quality Assurance Analyst Financial Crime Compliance - Initial 12 month Fixed-Term...
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Financial Crime Quality Assurance Analyst
hace 3 semanas
España Ebury A tiempo completoFinancial Crime Quality Assurance AnalystLocation: Ebury, MálagaEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Position: Financial Crime Compliance -...
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Quality Assurance
hace 3 semanas
España Fagron GmbH & CO. KG A tiempo completoOver de functieCarry out specifically defined activities in terms of quality guarantees and/or quality assurance systems with the aim of contributing to the optimisation of quality within the organisation.Key Responsibility tasks:Releases and conformity of batches of raw materials.Review and drafting of documentation (internal protocols, change controls,...
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Quality Assurance
hace 2 semanas
España Fagron GmbH & CO. KG A tiempo completoOver de functieCarry out specifically defined activities in terms of quality guarantees and/or quality assurance systems with the aim of contributing to the optimisation of quality within the organisation.Key Responsibility tasks:Releases and conformity of batches of raw materials.Review and drafting of documentation (internal protocols, change controls,...
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Quality Assurance
hace 1 semana
España Fagron GmbH & CO. KG A tiempo completoOver de functieCarry out specifically defined activities in terms of quality guarantees and/or quality assurance systems with the aim of contributing to the optimisation of quality within the organisation.Key Responsibility tasks:Releases and conformity of batches of raw materials.Review and drafting of documentation (internal protocols, change controls,...
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Quality Assurance
hace 2 semanas
España Fagron A tiempo completoOver de functieCarry out specifically defined activities in terms of quality guarantees and/or quality assurance systems with the aim of contributing to the optimisation of quality within the organisation.Key Responsibility tasks:* Releases and conformity of batches of raw materials.* Review and drafting of documentation (internal protocols, change controls,...
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Quality Assurance
hace 4 días
España Fagron GmbH & CO. KG A tiempo completoOver de functieCarry out specifically defined activities in terms of quality guarantees and/or quality assurance systems with the aim of contributing to the optimisation of quality within the organisation.Key Responsibility tasks:• Releases and conformity of batches of raw materials.• Review and drafting of documentation (internal protocols, change...
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Quality Assurance
hace 3 semanas
España Fagron A tiempo completoWho we are Fagron is the world's leading pharmaceutical compounding company and offers prescribers the broadest possible range of therapeutic options. We are committed to improving the lives of millions of people across the world by developing unique concepts and innovative solutions to meet the growing global demand for customized medication. We focus on...
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Quality Assurance Specialist
hace 1 semana
España Softbank Investment advisers A tiempo completoAbout TravelPerkTravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It’s all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.Job DescriptionThe Vendor Management Office team is looking...
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Quality Assurance Specialist
hace 1 semana
España Softbank Investment advisers A tiempo completoAbout TravelPerkTravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It’s all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.Job DescriptionThe Vendor Management Office team is looking...
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Quality Assurance Specialist
hace 2 semanas
España BioSystems A tiempo completoQuality Assurance Specialist - Computer Systems ValidationDo you want to join a global biotechnology company? In BioSystems, we design, develop, produce, and market analytical solutions for five biotechnological areas:Clinical AnalysisVeterinary AnalysisFood & Beverage AnalysisAgricultural AnalysisBioprocesses AnalysisWe look for a person with customer...
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Quality Assurance Specialist
hace 3 semanas
España Merck Gruppe - MSD Sharp & Dohme A tiempo completoJob DescriptionJoin our team at our company, where we are committed to delivering innovative health solutions that advance the prevention and treatment of diseases in people and animals. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our vaccine manufacturing process. This is an exciting opportunity to contribute...
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Quality Assurance Specialist
hace 2 semanas
España TravelPerk A tiempo completoAbout Us We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel. We've revolutionized the business travel market by offering an unrivaled selection of travel options, a powerful booking and management platform, and 24/7 customer support. It's why we've become the leading...
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Quality Analyst With German
hace 2 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading multinational technology BPO business which is looking to recruit a German-speaking Quality Analyst for their team in Budapest. Location: Budapest, Hungary Employment type: Full-time DUTIES AND RESPONSIBILITIES: Conduct Transaction Quality Audits Provide Feedbacks and suggestions for improvement (German and...
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Quality Assurance Technician
hace 3 semanas
España Lubrizol Corporation A tiempo completoJoin Our Thriving Team at Lubrizol as Quality Assurance TechnicianUnleash Your Potential. At Lubrizol we're transforming the Life Sciences industry and looking for exceptional talent to join us on this journey. If you are ready to join an international company with talent around the world, and want to make a real impact, we want you on our team.What You'll...