Technical Support Specialist
hace 1 semana
Field Tech Support Engineer – Sensormatic SolutionsSensormatic Solutions, a unit of Johnson Control, is a leading global provider of integrated performance and security solutions for retailers, currently deployed in more than 80 percent of the world's leading retailers.What you will do… Provide Level 3 technical support via phone, email and chat technology along with onsite visits on RFID solutions and applications to Technical Support Level 1 and 2, Field Engineers and Technicians, providing continuous improvement feedback to Product Managers, Development Engineers, Technical Writers and Training. RFID Solutions deployment follow up for one of our main retail customers worldwide.How you will do itTroubleshoot and resolve escalated RFID solution problems.Utilize lab environment to research, replicate, determine root cause and test solutions to field and customer reported problems.Create and document product application and problem solution articles in a support Knowledge Base.Document accurate case records of customer issues, status progress and problem resolutions.Manage the action plan of cross functional teams to resolve escalated customer or systemic product issues.Team with development engineering and 3rd party suppliers to expedite field reported problems to resolution.Provide technical review of new products and associated literature for accuracy, completeness, and troubleshooting content.Perform online and onsite customer technical support as needed.Participate in and provide technical support on new product Alpha & Beta test sites.Provide technical training of new solutions to our field engineers and technical teams.Follow up the deployment of the RFID solutions with the customer and internal teams.Test products in customer applications.Support onsite troubleshooting of products.Write reports to document test processes.Travel to customer sites as necessary to solve issues and test new products.Participate in frequent meetings with development teams to solve product issues.What we are looking for…Bachelor's degree in computer science, Engineering, Information Technology or related field.Technical support experience in RFID technology, IT systems or related industry.Proficient in Microsoft Office applications, such as Word, Excel, Visio and Power Point, etc.Basic knowledge of networking protocols: DNS, HTTP, SSL, SMTP, TCP\IP NetworkingMQTT knowledge would be desirable.High level of English.SKILLSCommunication SkillsProblem resolutionCustomer focusedMultitaskingProactivityWhat we offerJohnson Control offers an interesting compensation package according to your qualification and experience. You can enjoy an attractive package of social benefits such as life and accident insurance, and the possibility of opting for Flexible Remuneration, which allows obtaining external services, at agreed prices and with significant tax exemptions by contracting medical insurance, childcare check and food tickets .In addition to our salary policy, job stability, training, the possibility of professional development, and an excellent work environment, are part of our employee benefits package.Working with us you will be part of a global company that welcomes diversity, rewards work well done and inspires people to achieve their best. In an environment that is constantly evolving, we will put the pillars so that you can develop a professional path that is as unique as you. As a member of our team, you will have the opportunity to make a difference. The world is waiting for you, and so are we.Who we areAt Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers, and manufacturing. With a global team of 105,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers' mission.Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul®, and Grinnell®; SENSORMATIC Solutions.For more information, visit www.johnsoncontrols.com
-
Technical Support Specialist
hace 1 semana
La Coruña, España Johnson Controls International A tiempo completoField Tech Support Engineer – Sensormatic SolutionsSensormatic Solutions, a unit of Johnson Control, is a leading global provider of integrated performance and security solutions for retailers, currently deployed in more than 80 percent of the world's leading retailers.What you will do… Provide Level 3 technical support via phone, email and chat...
-
Field Support Engineer
hace 2 semanas
La Coruña, La Coruña, España Centum Research And Technology A tiempo completoAbout us: CENTUM research & technology, part of CENTUM Group, was founded in 2010 with the following vision: Fly with a purpose. Our mission is to develop and market aeronautical mission systems in the fields of Emergency, Security, Defense and Aerospace. Our products are based on cutting-edge technology developed by a highly qualified team of engineers. We...
-
Master Data Specialist
hace 2 semanas
La Coruña, La Coruña, España Wärtsilä A tiempo completoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Function: Digital Technology & Innovation Job Category: Digital Technology and Open Innovation Master Data Specialist Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put...
-
Master Data Specialist
hace 4 semanas
La Coruña, España Wärtsilä A tiempo completoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Function: Digital Technology & Innovation Job Category: Digital Technology and Open Innovation Master Data Specialist Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we –...
-
Manufacturing Quality Specialist
hace 1 mes
La Coruña, España Lonza Biologics Porriño Slu A tiempo completoManufacturing Quality Specialist (m/f/d) Spain, Porrino Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our...
-
Technical Customer Support Madrid
hace 2 semanas
La Moraleja, España Beckman Coulter Diagnostics A tiempo completoAt first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again...
-
Field Support Engineer Operations · Vigo
hace 2 semanas
La Coruña, La Coruña, España Centum Research & Technology A tiempo completoAbout us: CENTUM research & technology, part of CENTUM Group, was founded in 2010 with the following vision: Fly with a purpose. Our mission is to develop and market aeronautical mission systems in the fields of Emergency, Security, Defense and Aerospace. Our products are based on cutting-edge technology developed by a highly qualified team of engineers. We...
-
Quality Validation Specialist
hace 2 semanas
La Coruña, La Coruña, España Lonza Group Ltd. A tiempo completoQuality Validation Specialist (m/f/d) page is loaded Quality Validation Specialist (m/f/d) Apply locations ES - Porriño time type Full time posted on Posted Yesterday job requisition id R59683 Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest...
-
Master Data Specialist
hace 1 semana
La Coruña, España Wärtsilä A tiempo completoPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Function: Digital Technology & InnovationJob Category: Digital Technology and Open InnovationMaster Data SpecialistWärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our...
-
Quality Validation Specialist
hace 1 mes
La Coruña, España Lonza Group Ltd. A tiempo completoQuality Validation Specialist (m/f/d) page is loaded Quality Validation Specialist (m/f/d) Apply locations ES - Porriño time type Full time posted on Posted Yesterday job requisition id R59683 Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest...
-
Technical Account Manager
hace 2 semanas
La Laguna, Santa Cruz de Tenerife, España ASSA ABLOY A tiempo completoCareer Opportunities: Technical Account Manager Requisition ID 29954 - Posted - Biosite Systems Ltd - Construction Gr excl. Global Function - GBR: England (Solihul - Lancaster House, Shirley) - Engineering & Science - Posting Country (1) - Yes - Associate - Travel Required: 61%-100% 'Supporting the digital transformation of the construction industry' ...
-
Technical Account Manager
hace 1 semana
San Cristóbal de La Laguna, España Assa Abloy Sicherheitstechnik Gmbh A tiempo completo.'Supporting the digital transformation of the construction industry'Biosite provides technology-enabled solutions that have been specifically designed to optimise operational efficiency, improve health and safety and ensure compliance for construction projects.Biosite's purpose is to support the digital transformation of the construction industry, by being...
-
Technical Account Manager
hace 2 semanas
La Laguna, Santa Cruz de Tenerife, España ASSA ABLOY Sicherheitstechnik GmbH A tiempo completo'Supporting the digital transformation of the construction industry' Biosite provides technology-enabled solutions that have been specifically designed to optimise operational efficiency, improve health and safety and ensure compliance for construction projects. Biosite's purpose is to support the digital transformation of the construction industry, by...
-
Technical Account Manager
hace 1 semana
San Cristóbal de La Laguna, España Assa Abloy A tiempo completo.Career Opportunities: Technical Account Manager (29954) Requisition ID 29954 - Posted - Biosite Systems Ltd - Construction Gr excl. Global Function - GBR: England (Solihul - Lancaster House, Shirley) - Engineering & Science - Posting Country (1) - Yes - Associate - Travel Required: 61%-100%'Supporting the digital transformation of the construction...
-
Technical Account Manager
hace 4 semanas
San Cristóbal de La Laguna, España Assa Abloy A tiempo completoCareer Opportunities: Technical Account Manager (29954) Requisition ID 29954 - Posted - Biosite Systems Ltd - Construction Gr excl. Global Function - GBR: England (Solihul - Lancaster House, Shirley) - Engineering & Science - Posting Country (1) - Yes - Associate - Travel Required: 61%-100% 'Supporting the digital transformation of the...
-
Technical Account Manager
hace 1 semana
San Cristóbal de La Laguna, España Assa Abloy A tiempo completoCareer Opportunities: Technical Account Manager (29954) Requisition ID 29954 - Posted - Biosite Systems Ltd - Construction Gr excl. Global Function - GBR: England (Solihul - Lancaster House, Shirley) - Engineering & Science - Posting Country (1) - Yes - Associate - Travel Required: 61%-100% 'Supporting the digital transformation of the...
-
Asset Management Specialist
hace 1 mes
La Coruña, España Lonza Group Ltd. A tiempo completoAsset Management Specialist (m/f/d) page is loaded Asset Management Specialist (m/f/d) Apply locations ES - Porriño time type Full time posted on Posted 2 Days Ago job requisition id R59962 Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest...
-
Cloud Devsecops Technical Lead
hace 2 semanas
La Coruña, La Coruña, España Denodo Technologies A tiempo completoCompany DescriptionDenodo is a high growth, market leading enterprise software company backed by HGGC. We are recognized as a leader by Gartner and Forrester, and uniquely positioned to address the data fragmentation problems that exist in many enterprises. We embrace diversity, and we enjoy the challenge of being outside our comfort zone. We thrive in...
-
Warehouse Specialist
hace 2 semanas
La Nava de Santiago, Badajoz, España Sungrow Emea A tiempo completoYour mission What is more sustainable than investing your ideas, your energy and your work time in making our little planet a pleasant and welcoming home for the many generations that will follow us? It is not only a job - it is a just cause that will fill you with satisfaction every day. We are constantly moving forward and looking out for a Warehouse...
-
Technical Account Manager
hace 4 semanas
San Cristóbal de La Laguna, España Assa Abloy Sicherheitstechnik Gmbh A tiempo completo'Supporting the digital transformation of the construction industry' Biosite provides technology-enabled solutions that have been specifically designed to optimise operational efficiency, improve health and safety and ensure compliance for construction projects. Biosite's purpose is to support the digital transformation of the construction industry, by...
