Customer Service Representative

hace 5 meses


Lugo, España Actief Interim A tiempo completo

Kan jij zowel zelfstandig als in team werken?
Heb jij kennis van MS Office?
Heb jij uitstekende kennis van Engels?
Lees dan snel verder
Onze klant is een gerenommeerd bedrijf gevestigd in het bruisende centrum van Antwerpen, gespecialiseerd in logistieke oplossingen voor de tabaksindustrie. Als marktleider streven we ernaar om uitmuntende service te bieden aan onze klanten wereldwijd. Om ons team te versterken, zijn we op zoek naar een gedreven Customer Service Representative met expertise in dossierbeheer en een passie voor klantgerichte communicatie.
Functieomschrijving: Je bent verantwoordelijk voor een vlekkeloos verloop van het dossierbeheer.
Je bent verantwoordelijk voor het aannemen en verwerken van klantenorders tot het coördineren van communicatie tussen verschillende afdelingen.
Je dagelijkse takenpakket bevat:
Nauwkeurig invoeren van gegevens in ons Tabaknatie ERP-systeem.
Beheren van de algemene administratie en het zorgvuldig opvolgen van dossiers.
Zorgen voor een effectieve en efficiënte service naar klanten door het volledige dossier van A tot Z op te volgen.
Onderhouden van communicatie met zowel interne als externe stakeholders.
Aansturen van de logistieke afdeling (operations) om een soepele uitvoering van taken te garanderen.
Boeken van transporten bij afgesproken rederijen of transporteurs en opvolgen hiervan.
Verwerken van benodigde documenten en certificaten, inclusief commerciële, handels- en douanedocumentatie.
Voorbereiden van facturatie en uitvoeren van controles en rapportages.
Wat wij van jou vragen: Je kan zowel zelfstandig als in team werken.
Je bent in staat om problemen op te lossen, hebt een hoog stressbestendigheidsniveau en werkt nauwgezet om de hoogste kwaliteit te leveren.
Je bent leergierig en neemt initiatief om voortdurend te streven naar verbetering.
Je hebt ervaring binnen de functie in de logistieke sector.
Je hebt kennis van MS Office, met een sterke beheersing van MS Excel.
Je hebt motivatie om te groeien binnen de logistieke branche.
Je hebt uitstekende kennis van het Engels; kennis van Duits en Frans is een pluspunt.
Wat wij jou bieden: Als onderdeel van ons dynamische team bieden wij een uitdagende en stimulerende werkomgeving.
Je krijgt de kans om te werken binnen een toonaangevend bedrijf in de logistieke sector.
Je wordt beloond met een competitief salaris en aantrekkelijke arbeidsvoorwaarden.
Interesse? Neem dan zeker contact op met het team van Actief interim:
Joke, Deborah, Jitte, Laura of Anthony trachten uw sollicitatie te verwerken binnen de 3 werkdagen. Slagen we erin elkaar te overtuigen, dan volgt er een kennismakend gesprek bij de klant, en niet veel later kan jij dan van start gaan.

#J-18808-Ljbffr



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