Medical Information Specialist
hace 1 semana
Medical Information Specialist (Italian speaker) (Temporal) Medical Information Customer Experience Specialist (MICES) provides technical and medical information to Healthcare Professionals and patients/caregivers with a high degree of quality and customer service in the local language. The MICES may also assist with secondline content management activities.
Medical Information Customer Experience Request Management Research and respond to inquiries received via multiple channels including (but not limited to) phone, email, webform, live chat, or postal mail, within the required timelines and standards. Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/ Work Instruction (WI), and regulatory guidelines. Identify and report adverse events and product quality complaints within required timelines. Provide response in customer's local language using approved resources in English. May support a therapeutic area team with secondline activities including (but not limited to) escalation management and content creation. General Responsibilities Ensure continuity and quality of service for customers across all countries of cover by supporting Medical Information IDM Customer Experience Country/Cluster Lead and relevant MI colleagues. Identify continuous improvement (CI) opportunities to improve processes and take an active role in the implementation of process improvement. May be required to represent MI in required Pfizer Country Office (PCO) activities and communicate with and raise awareness of MI to PCO and Business Units (BUs) which may include (but not limited to) the creation of reports, attendance at relevant meetings, and training of PCO colleagues. May support the Country Relationship Management for specific market(s). Act as a point of contact for other MI staff, ensure country-specific data is relevant and up to date, and MI is informed of any country-based issues in a timely manner. Basic Qualifications Degree in a life science/healthcare field required. 1-2 years of medical information or relevant work experience, preferred. Customer Service experience, preferred. English and Italian (C1). Strong oral and written communication skills. Preferred Qualifications Pharmacy Degree preferred. Understanding of the regulatory and compliance issues relating to the medical function. Demonstrated interpersonal skills. NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS May be required to work National Holidays. May be required to work outside Normal Business Hours. Occasional business travel.
#J-18808-Ljbffr
-
Medical Information Specialist
hace 1 mes
Madrid, Madrid, España EVERSANA A tiempo completoJob Title: Medical Information SpecialistAbout the Role:We are seeking a highly skilled Medical Information Specialist to join our team at EVERSANA. As a Medical Information Specialist, you will play a critical role in delivering industry-leading services, including call center staffing, adverse event intake, and medical writing.Key...
-
Medical Information Specialist
hace 1 mes
Madrid, Madrid, España EVERSANA A tiempo completoJob Title: Medical Information SpecialistAbout the Role:We are seeking a highly skilled Medical Information Specialist to join our team at EVERSANA. As a Medical Information Specialist, you will play a critical role in delivering industry-leading services, including call center staffing, adverse event intake, and medical writing.Key...
-
Medical Information Specialist
hace 2 meses
Madrid, Madrid, España EVERSANA A tiempo completoJob Title: Medical Information SpecialistAbout the Role:We are seeking a highly skilled Medical Information Specialist to join our team at EVERSANA. As a Medical Information Specialist, you will play a critical role in delivering industry-leading services to our clients, including call center staffing, adverse event intake, and medical writing.Key...
-
Medical Information Specialist
hace 2 meses
Madrid, Madrid, España EVERSANA A tiempo completoJob Title: Medical Information SpecialistAbout the Role:We are seeking a highly skilled Medical Information Specialist to join our team at EVERSANA. As a Medical Information Specialist, you will play a critical role in delivering industry-leading services to our clients, including call center staffing, adverse event intake, and medical writing.Key...
-
Medical Information Specialist
hace 3 semanas
Madrid, Madrid, España EVERSANA A tiempo completoJob Title: Medical Information SpecialistJob Summary: We are seeking a highly skilled Medical Information Specialist to join our team at EVERSANA. As a Medical Information Specialist, you will be responsible for delivering industry-leading services, including call center staffing, adverse event and product quality issue intake, and medical writing.Key...
-
Medical Information Specialist
hace 2 semanas
Madrid, España Pfizer A tiempo completoMedical Information Specialist (Italian speaker) (Temporal)Medical Information Customer Experience Specialist (MICES) provides technical and medical information to Healthcare Professionals and patients/caregivers with high a degree of quality and customer service in the local language. The MICES may also assist with secondline content management...
-
Medical Information Specialist
hace 4 semanas
Madrid, Madrid, España Eversana A tiempo completoJob DescriptionEversana is seeking a highly skilled Medical Information Specialist to join our team. As a Medical Information Specialist, you will play a critical role in building credibility and strengthening relationships with healthcare providers, patients, and industry clients.The successful candidate will be responsible for delivering industry-leading...
-
Medical Information Specialist
hace 4 semanas
Madrid, Madrid, España Eversana A tiempo completoJob DescriptionEversana is seeking a highly skilled Medical Information Specialist to join our team. As a Medical Information Specialist, you will play a critical role in building credibility and strengthening relationships with healthcare providers, patients, and industry clients.The successful candidate will be responsible for delivering industry-leading...
-
Medical Information Specialist
hace 3 semanas
Madrid, Madrid, España EVERSANA A tiempo completoJob Title: Medical Information SpecialistJob Summary:We are seeking a highly skilled Medical Information Specialist to join our team at EVERSANA. As a Medical Information Specialist, you will be responsible for delivering industry-leading services, including call center staffing, adverse event intake, and medical writing.Key Responsibilities:Translate...
-
Medical Information Consultant
hace 4 días
Madrid, Madrid, España Pfizer A tiempo completoKey Responsibilities:A Medical Information Customer Experience Specialist provides technical and medical information to Healthcare Professionals and patients/caregivers with high quality and customer service in the local language. The specialist may also assist with second-line content management activities.Key Activities:- Respond to inquiries received via...
-
Medical Information Specialist
hace 2 meses
Madrid, Madrid, España EVERSANA A tiempo completoAbout the Role:Eversana is seeking a highly skilled Medical Information Specialist to join our team. As a Medical Information Specialist, you will play a critical role in delivering industry-leading services to our clients.Key Responsibilities:Translate English documents into the target language or vice-versa, and deliver these translated responses either on...
-
Medical Information Specialist
hace 2 meses
Madrid, Madrid, España EVERSANA A tiempo completoAbout the Role:Eversana is seeking a highly skilled Medical Information Specialist to join our team. As a Medical Information Specialist, you will play a critical role in delivering industry-leading services to our clients.Key Responsibilities:Translate English documents into the target language or vice-versa, and deliver these translated responses either on...
-
Medical Information Specialist
hace 2 semanas
Madrid, Madrid, España EVERSANA A tiempo completoJob Title: Medical Information SpecialistAt EVERSANA, we are seeking a highly skilled Medical Information Specialist to join our team. As a Medical Information Specialist, you will play a critical role in delivering industry-leading services to our clients.Key Responsibilities:Translate English documents into the target language or vice-versa, and deliver...
-
Medical Information Specialist
hace 3 semanas
Madrid, Madrid, España Prime Vigilance Ltd A tiempo completoJob SummaryWe are seeking a highly skilled Medical Information Specialist to join our team at PrimeVigilance Ltd. As a Medical Information Specialist, you will be responsible for handling medical information enquiries in English and Swedish, as well as pharmacovigilance activities such as initial intake of adverse events.You will provide approved responses...
-
Medical Information Specialist
hace 2 semanas
Madrid, Madrid, España Eversana Company A tiempo completoJob Title: Medical Information Specialist - Spanish & English Speaking ProfessionalJob Summary: We are seeking a highly skilled Medical Information Specialist to join our team at Eversana. As a Medical Information Specialist, you will be responsible for providing accurate and timely medical information to healthcare professionals, patients, and industry...
-
Medical Information Specialist
hace 5 minutos
Madrid, España Pfizer A tiempo completoMedical Information Specialist (Italian speaker) (Temporal) Medical Information Customer Experience Specialist (MICES) provides technical and medical information to Healthcare Professionals and patients/caregivers with a high degree of quality and customer service in the local language. The MICES may also assist with secondline content management activities....
-
Medical Information Specialist
hace 2 semanas
Madrid, España Pfizer A tiempo completoMedical Information Specialist (Italian speaker) (Temporal)Medical Information Customer Experience Specialist (MICES) provides technical and medical information to Healthcare Professionals and patients/caregivers with high a degree of quality and customer service in the local language. The MICES may also assist with secondline content management...
-
Medical Information Specialist
hace 2 semanas
Madrid, Madrid, España Prime Vigilance Ltd A tiempo completoJob Summary:We are seeking a highly skilled Medical Information Specialist to join our team at PrimeVigilance Ltd. As a Medical Information Specialist, you will be responsible for handling medical information enquiries in English and Swedish, as well as pharmacovigilance activities such as initial intake of adverse events.Key Responsibilities:Provide...
-
Medical Information Specialist
hace 1 semana
Madrid, España Pfizer A tiempo completoMedical Information Specialist (Italian speaker) (Temporal) Medical Information Customer Experience Specialist (MICES) provides technical and medical information to Healthcare Professionals and patients/caregivers with a high degree of quality and customer service in the local language. The MICES may also assist with secondline content management...
-
Medical Information Specialist
hace 1 semana
Madrid, España Pfizer, S.A. De C.V A tiempo completoMedical Information Specialist (Italian speaker) (Temporal)We're in relentless pursuit of breakthroughs that change patients' lives. We innovate every day to make the world a healthier place.To fully realize Pfizer's purpose – Breakthroughs that change patients' lives – we have established a clear set of expectations regarding "what" we need to achieve...
