B2B Technical Support Agent

hace 2 meses

Barcelona, España Blu Selection A tiempo completo

Do you have a positive attitude with a go-getter mindset?
Are you interested in learning more about customer satisfaction in IT?
Would you like to join a globally thriving IT company?
Good, then this might be your entry ticket

Your responsibilities and impact as B2B Technical Support Agent will be: Resolving any IT-related issues of your partners (B2B) that could occur during their office day Supporting customers via different tools, email, and phone Documenting calls on the ticketing tool Escalating problems to the different respective teams Maintaining and improving the customer satisfaction level Communicating with your direct teammates and different departments Skills, qualifications and interests you need to succeed in this role: You speak Dutch and English fluently You are interested in learning more about IT You display analytical and systematic problem-solving abilities You possess outstanding communication skills and the mindset of a team player You are reliable, punctual, and looking for a long-term employer You are in possession of a passport (if you don't have the NIE and SSN already) Cannot take any holidays in the first 6 months What's in it for you: 20.535 euros gross/year 39hrs/week (from Monday to Saturday, rotative shifts 6am/11pm) Working 4 days a week, 9h45 a day Sometimes even up to 5 days in a row off 95% remote, 1 day per month in the office (need to live on the mainland, around 100 km away from Barcelona) An indefinite contract Private health insurance The opportunity to work and grow in an established multinational company with a global presence A generous restaurant voucher Fully-paid training Career development and leadership program opportunities Free language courses in Spanish, German, French, and English An uplifting and supportive team to become part of Your Future Company: Our client is Europe's leading independent provider of IT Consultancy services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia, and the Americas to offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their IT Helpdesk team that works in an interesting project for a major German supermarket.

#J-18808-Ljbffr

  • B2B Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Join Our Team as a B2B Technical Support AgentWe are seeking a highly motivated and detail-oriented B2B Technical Support Agent to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our B2B partners, addressing their IT-related issues, and ensuring their satisfaction.Key...

  • B2B Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Join Our Team as a B2B Technical Support AgentWe are seeking a highly motivated and detail-oriented B2B Technical Support Agent to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our B2B partners, addressing their IT-related issues, and ensuring their satisfaction.Key...

  • B2B Technical Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented B2B Technical Support professional to join our team at Blu Selection.As a B2B Technical Support Agent, you will be responsible for addressing IT-related issues for our B2B partners, providing exceptional customer service through various channels, and collaborating with our team to enhance...

  • Technical Support Specialist

    hace 2 meses

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    {"h2": "B2B Technical Support Role", "p": "We are seeking a skilled Technical Support Specialist to join our team at Blu Selection. As a B2B Technical Support Agent, you will be responsible for addressing IT-related issues for our B2B partners, assisting customers through various channels, and collaborating with our team to enhance customer satisfaction...

  • B2B Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Title: B2B Technical SupportWe are seeking a highly skilled and motivated B2B Technical Support professional to join our team at Blu Selection. As a key member of our global IT enterprise, you will play a crucial role in delivering exceptional customer satisfaction and support to our B2B partners.Responsibilities:Address and resolve IT-related issues for...

  • B2B Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Title: B2B Technical SupportWe are seeking a highly skilled and motivated B2B Technical Support professional to join our team at Blu Selection. As a key member of our global IT enterprise, you will play a crucial role in delivering exceptional customer satisfaction and support to our B2B partners.Responsibilities:Address and resolve IT-related issues for...

  • B2b Technical Support Agent

    hace 5 meses

    Barcelona, España Blu Selection A tiempo completo

    Do you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT? Would you like to join a globally thriving IT company? Good, then this might be your entry ticket! **Your responsibilities and impact as B2B Technical Support Agent will be**: In this position, you would join a multinational team...

  • B2B Technical Support Agent

    hace 1 semana

    Barcelona, España Blu Selection A tiempo completo

    Do you have a positive attitude with a go-getter mindset?Are you interested in learning more about customer satisfaction in IT?Would you like to join a globally thriving IT company?Good, then this might be your entry ticket! Your responsibilities and impact as B2B Technical Support Agent will be: Resolving any IT-related issues of your partners (B2B) that...

  • B2B Technical Support Agent

    hace 2 meses

    Barcelona, España Blu Selection A tiempo completo

    Do you have a positive attitude with a go-getter mindset?Are you interested in learning more about customer satisfaction in IT?Would you like to join a globally thriving IT company?Good, then this might be your entry ticket!Your responsibilities and impact as B2B Technical Support Agent will be:Resolving any IT-related issues of your partners (B2B) that...

  • German Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Job Squad A tiempo completo

    About the JobWe are seeking a highly skilled Technical Support Agent to join our team at Job Squad. As a Technical Support Agent, you will be the first point of contact between our customers and our company, providing top-notch support and resolving technical issues with ease.Key ResponsibilitiesInteract with customers via email, phone, and chat to provide...

  • German Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Job Squad A tiempo completo

    About the JobWe are seeking a highly skilled Technical Support Agent to join our team at Job Squad. As a Technical Support Agent, you will be the first point of contact between our customers and our company, providing top-notch support and resolving technical issues with ease.Key ResponsibilitiesInteract with customers via email, phone, and chat to provide...

  • German Technical Support Specialist

    hace 1 mes

    Barcelona, Barcelona, España Newco Communications A tiempo completo

    Technical Support Agent - German LanguageWe are seeking a highly skilled Technical Support Agent to join our team in Barcelona. As a Technical Support Agent, you will be responsible for providing top-notch technical support to our clients in the e-payments industry.Key Responsibilities:Handle first-line inbound technical support requests by phone, email, and...

  • German Technical Support Specialist

    hace 1 mes

    Barcelona, Barcelona, España Newco Communications A tiempo completo

    Technical Support Agent - German LanguageWe are seeking a highly skilled Technical Support Agent to join our team in Barcelona. As a Technical Support Agent, you will be responsible for providing top-notch technical support to our clients in the e-payments industry.Key Responsibilities:Handle first-line inbound technical support requests by phone, email, and...

  • Technical Support Agent

    hace 5 meses

    Barcelona, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a German-speaking Technical Support Agent in Barcelona. The team the employee would join supports customers of digital health and wellness smart devices. Position: Technical Support Agent (German) Location: Barcelona, Spain Employment type:...

  • German Technical Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Job Squad A tiempo completo

    Job Title: German Technical SupportWe are seeking a highly skilled and experienced Technical Support Agent to join our team at Job Squad. As a Technical Support Agent, you will be the first point of contact between our customers and our company, providing top-notch support and resolving technical issues in a timely and efficient manner.Key...

  • German Technical Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Job Squad A tiempo completo

    Job Title: German Technical SupportWe are seeking a highly skilled and experienced Technical Support Agent to join our team at Job Squad. As a Technical Support Agent, you will be the first point of contact between our customers and our company, providing top-notch support and resolving technical issues in a timely and efficient manner.Key...

  • Dyson B2B Sales Agent

    hace 4 semanas

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly motivated and results-driven B2B Agent to join our vibrant Dyson B2B team. As a B2B Agent, you will be responsible for providing exceptional sales and aftersales service to Dyson Professional Owners and Potential Customers through inbound and outbound calls and written channels.Key ResponsibilitiesHandle technical...

  • Dyson B2B Sales Agent

    hace 4 semanas

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly motivated and results-driven B2B Agent to join our vibrant Dyson B2B team. As a B2B Agent, you will be responsible for providing exceptional sales and aftersales service to Dyson Professional Owners and Potential Customers through inbound and outbound calls and written channels.Key ResponsibilitiesHandle technical...

  • B2b Technical Support

    hace 5 meses

    Barcelona, España Blu Selection A tiempo completo

    Do you possess a positive outlook coupled with a proactive mindset? Are you eager to delve deeper into understanding customer satisfaction within the IT realm? Would you be enthusiastic about becoming part of a flourishing global IT enterprise? If so, this could be your gateway to entry! **Your responsibilities and impact as B2B Technical Support Agent will...

  • Technical Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Technical Concept Gmbh A tiempo completo

    Job Title: French Technical Support AdvisorAbout the Role:We are seeking a highly skilled and fluent French speaker to join our Technical Support team as a French Technical Support Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and maintaining strong...