It Incident Manager
hace 2 meses
.Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet.Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.What you'll be getting up to:The IT Incident Manager role involves ensuring that the business operations and IT services are available and running smoothly 24x7. Any disruptions or outages that occur in Production systems must be handled accordingly based on the major incident management process, where relevant teams are gathered for the fast investigation and resolution, and accurate information is communicated to the stakeholders. You will be responsible for monitoring business KPIs and providing support for various infrastructure/network devices, applications, databases and other production services. Furthermore, you will play a key role in a top-notch team focused on maintaining reliability, operational excellence, and exceptional customer service for the company's benefit.Key Responsibilities:Manage application availability and operations:Always on top of any major incident, and oversee the entire process from detection to resolution.Facilitate bridge calls with relevant teams during major incidents and potential critical issues.Maintain quality handling of Jira tickets, from creation to closure. Constant follow up on open tickets as necessary.Facilitate the PIR or Post Incident Review and write the Incident Report.Awareness on any production activities, and understand the impact of all project deployment and change implementation on both technical and business KPIs.Engage leads and managers in constantly driving continuous improvement on their teams.Work closely with Application Support to quickly identify issues that need to be escalated to the development or technical teams.Manage communications to senior management and various business teams:Ensure concise and accurate incident advisories are sent on time.Ensure timely updates to the Senior Management about the progress of the major incidents.Work on Event Management System during maintenances and service interruptions:Maintain Global Maintenance Policies in Coordination with the Change implementation team in the Event Management System to suppress alerts during scheduled or emergency maintenance
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It Incident Manager
hace 1 mes
Cádiz, España Sportserve A tiempo completoSportserveforms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide.Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our...
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It Incident Manager
hace 3 meses
Cádiz, España Sportserve A tiempo completoSportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and...
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IT Infrastructure Manager
hace 3 semanas
Cádiz, Cádiz, España Accor Hotels A tiempo completo**Job Title:** IT Infrastructure Manager**Company Overview:Fairmont La Hacienda, a luxurious 5-star hotel, is seeking an experienced IT Infrastructure Manager to maintain the integrity of all IT related systems. The successful candidate will be responsible for ensuring that all IT related hardware and software at the hotel are functioning...
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IT Infrastructure Manager
hace 2 semanas
Cádiz, Cádiz, España Accor Hotels A tiempo completoCompany Overview: Fairmont La Hacienda, a luxurious 5-star hotel and branded residences in southern Spain, offers guests an exclusive resort experience with breathtaking sea views. The hotel features pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces.Job SummaryWe are seeking an IT Infrastructure Manager to maintain the integrity...
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It Manager
hace 4 meses
Cádiz, España Accorhotel A tiempo completoCompany Description Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort...
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It Manager
hace 2 meses
Cádiz, España Accor Hotels A tiempo completoCompany DescriptionFairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort...
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It Manager
hace 2 meses
Cádiz, España Accor Hotels A tiempo completoCompany Description Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort...
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IT Manager
hace 2 meses
Cádiz, España Accor Hotels A tiempo completoCompany Description Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain. Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views. Guests at Fairmont La Hacienda will indulge in a luxury resort...
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IT Manager
hace 4 semanas
Cádiz, España Accor Hotels A tiempo completoCompany DescriptionFairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort...
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It Manager
hace 2 meses
Cádiz, España Accor Hotels A tiempo completo.Company DescriptionFairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort...
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It Manager
hace 4 meses
Cádiz, España Accorhotel A tiempo completo.Company Description: Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort...
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IT Systems Manager for Luxury Hotel
hace 1 semana
Cádiz, Cádiz, España Accor Hotels A tiempo completoJob Summary:We are seeking a skilled IT Systems Manager to join our team at Accor Hotels. This is an exciting opportunity for a motivated and experienced professional to lead the hotel's IT operations, ensuring seamless functionality of all systems and providing exceptional service to our guests.About Us:Fairmont La Hacienda is one of the most exclusive...
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IT Infrastructure Specialist
hace 1 semana
Cádiz, Cádiz, España Amentum A tiempo completoJob OverviewAmentum is seeking a skilled IT Infrastructure Specialist to join our team. This role involves providing comprehensive IT and customer service support to ensure the effective functioning of hardware, software, and network systems.Key Responsibilities:IT System Administration:Provide Information Assurance (IA) and IT services for command-managed...
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Technical Support and Infrastructure Manager
hace 2 semanas
Cádiz, Cádiz, España Amentum A tiempo completoJob DescriptionThe Amentum company is seeking a highly skilled Technical Support and Infrastructure Manager to join our team. In this role, you will be responsible for providing technical support and infrastructure management services to ensure the effective functioning of hardware, software, and network systems.Key ResponsibilitiesIT System...
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It System Administrator
hace 3 semanas
Cádiz, España Amentum A tiempo completo.This position is not currently funded and is contingent upon funding to Amentum. At this time, Amentum is seeking candidates to fulfill contingent roles. The expected award timeframe is Fall 2025.The System Administrator / Customer Service Specialist is responsible for providing a wide range of IT and customer service support to ensure the effective...
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It System Administrator
hace 3 semanas
Cádiz, España Amentum A tiempo completo.This position is not currently funded and is contingent upon funding to Amentum. At this time, Amentum is seeking candidates to fulfill contingent roles. The expected award timeframe is Fall 2025. The System Administrator / Customer Service Specialist is responsible for providing a wide range of IT and customer service support to ensure the effective...
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Bar Manager
hace 1 mes
Cádiz, España Ennismore A tiempo completoSO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, making it an idyllic...
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Busqueda Urgente It System Administrator
hace 5 días
Cádiz, España Amentum A tiempo completo.This position is not currently funded and is contingent upon funding to Amentum. At this time, Amentum is seeking candidates to fulfill contingent roles. The expected award timeframe is Fall 2025.The System Administrator / Customer Service Specialist is responsible for providing a wide range of IT and customer service support to ensure the effective...
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Cádiz, España Airbus A tiempo completoInformation Technologies within Operational Technologies (IT in OT) Specialist Job Description: Mission and objectives: Main Mission: Carry out enterprise class service level, availability and integrity of information technologies inside production machinery.The IT in OT Specialist plans and carries out the activities necessary and within his/her scope to...
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Food & Beverage Manager |
hace 5 días
Cádiz, España Reconocida Empresa A tiempo completo.Company DescriptionSO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera,...
