Customer Support Specialist
hace 1 semana
Are you looking for a new challenge in a fast-growing startup located in sunny Madrid? Are you passionate, customer-focused, and ready to innovate and create processes to help our clients in their day-to-day life? Come join us, we are looking for our new Customer Support Specialist, to help us revolutionize the world for wellness professionals. ??About Us Harbiz is a startup in the wellness industry. We have developed a powerful tool (an app and a digital platform) for wellness professionals (personal trainers, nutritionists, physiotherapists, fitness centers, etc.) to help them grow their business and focus on their passion. We are a fast-growing startup, with a dynamic team, and we dream BIG. About the Position The CS Specialist position is one of the best roles to get to know our customers and understand their needs. You will gain direct experience interacting with customers at all levels, in a variety of disciplines within the wellness industry and across the globe. This is a stimulating and exciting role that will test your skills, problem solving ability and capacity to drive results for our customers. The CS Specialist will: Guide and help customers through their first steps on the platform. Acting as an advisor and product expert. Conduct meetings with customers to succesfully implement Harbiz in their business. Provide assistance and support to our new customers on a daily basis via chat, email and videocalls. Gather relevant feedback from our customers about needs, new features, challenges with the platform, problems, etc. Become a product expert. Know every feature and act as a consultant for our customers to help them achieve their desired outcome. Work with the CS team to optimize our conversational support funnel, leveraging technology to automate processes. Help to build our knowledge base (articles, videos, tutorials and guides) Working cross-functionally with Sales and Product teams. What We Look For Creative, self-disciplined and passionate about what you do. Social skills and passionate about customer relationships. Proactive attitude and independent person. Data-driven mindset, strong analytical and problem-solving ability. Affinity for the startup, fitness and technology ecosystem. Languages: Spanish & English (fluent) Between 2-3 years of experience in Customer Support / Sales or similar positions. What We Offer Work in a disruptive project, with an immense capacity for growth Possibilities of growth and professional development, we are a startup and you will learn from all areas Motivating work environment ???? Cobee discounts on transportation, food, and even kindergarten expenses. Gympass: Discounted gym memberships to keep you energized. Being part of a startup growing internationally, where you can interact with a lot of teams and build the strategy of tomorrow #J-18808-Ljbffr
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Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Holded Technologies, S.L A tiempo completoWe are seeking a focused Customer Support Specialist to join our diverse team at Holded Technologies, S.L in Barcelona.Growing your career as a Full Time Customer Support Specialist is an amazing opportunity to develop fundamental skills.If you are strong in decision-making, negotiation and have the right attitude for the job, then apply for the position of...
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Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Monta A tiempo completoCustomer Support Specialist - German Speaking (Barcelona, Spain) - Day ShiftGet a weekly digest of the latest climate jobs from thousands of companies in your inboxFounded date:2020 Revenue: US$ million With Monta you can launch, manage, and scale all your EV needs and operation with one integrated software built to EV better. We believe that accelerating...
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Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Monta A tiempo completoCustomer Support Specialist - German Speaking (Barcelona, Spain) - Day Shift Get a weekly digest of the latest climate jobs from thousands of companies in your inboxFounded date:2020 Revenue: US$ million With Monta you can launch, manage, and scale all your EV needs and operation with one integrated software built to EV better. We believe that accelerating...
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Customer Applications Support Specialist
hace 1 semana
Barcelona, España Psd Group A tiempo completo.Customer Applications Support SpecialistSummaryLocation: Barcelona (Hybrid)Day Rate: NegotiableDuration: 12 MonthsAvailability: ASAPAbout the ClientMy client is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft, and governments. Their technology powers more seamless, safe, and sustainable air travel.They are...
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Customer Applications Support Specialist
hace 1 semana
Barcelona, España Psd Group A tiempo completoCustomer Applications Support Specialist Summary Location: Barcelona (Hybrid) Day Rate: Negotiable Duration: 12 Months Availability: ASAP About the Client My client is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft, and governments. Their technology powers more seamless, safe, and sustainable air travel. They...
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Customer Applications Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Psd Group A tiempo completoCustomer Applications Support Specialist Summary Location: Barcelona (Hybrid)Day Rate:Negotiable Duration: 12 Months Availability: ASAP About the Client My client is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft, and governments. Their technology powers more seamless, safe, and sustainable air travel. They...
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Customer Applications Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Psd Group A tiempo completoCustomer Applications Support SpecialistSummaryLocation: Barcelona (Hybrid)Day Rate: NegotiableDuration: 12 MonthsAvailability: ASAPAbout the ClientMy client is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft, and governments. Their technology powers more seamless, safe, and sustainable air travel.They are...
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Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Monta A tiempo completoDo you enjoy helping people and have experience in delivering excellent customer support? Monta, an Information Technology and Services company founded in 2020, is seeking a highly motivated and skilled Customer Support Specialist with fluency in multiple languages for their office in Barcelona, Spain. As a Customer Support Specialist for Monta, you will be...
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Customer Support Specialist
hace 6 días
Barcelona, España Solarmente A tiempo completoCompany Overview At SolarMente, we are at the forefront of Spain's energy revolution, offering cutting-edge clean energy solutions like solar panels, batteries, electric vehicles, and heat pumps. Backed by a recent €50m investment from renowned investors such as YCombinator, Climate Capital, and Plug&Play Ventures, we're growing rapidly. Our innovative...
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Customer Support Specialist
hace 1 semana
Barcelona, España Solarmente A tiempo completoCompany Overview At SolarMente, we are at the forefront of Spain's energy revolution, offering cutting-edge clean energy solutions like solar panels, batteries, electric vehicles, and heat pumps. Backed by a recent €50m investment from renowned investors such as YCombinator, Climate Capital, and Plug&Play Ventures, we're growing rapidly. Our innovative...
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Customer Support Specialist
hace 1 semana
Barcelona, España Solarmente A tiempo completo. Company OverviewAt SolarMente, we are at the forefront of Spain's energy revolution, offering cutting-edge clean energy solutions like solar panels, batteries, electric vehicles, and heat pumps. Backed by a recent €50m investment from renowned investors such as YCombinator, Climate Capital, and Plug&Play Ventures, we're growing rapidly. Our innovative...
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Customer Support Specialist
hace 1 semana
Barcelona, España Solarmente A tiempo completoCompany Overview At SolarMente, we are at the forefront of Spain's energy revolution, offering cutting-edge clean energy solutions like solar panels, batteries, electric vehicles, and heat pumps.Backed by a recent €50m investment from renowned investors such as YCombinator, Climate Capital, and Plug&Play Ventures, we're growing rapidly.Our innovative solar...
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Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Bridgestone Mobility Solutions A tiempo completoWith this position you will join a team of 9 colleagues dedicated to Benelux region, based in Barcelona and you will report to the Regional Team Leader. You will identify, troubleshoot, and help resolve customers' issues efficiently and accurately, collaborating with peers and other customer facing departments. Being a Customer/Technical Support Specialist...
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Customer Support Specialist
hace 1 semana
Barcelona, España Solarmente A tiempo completoCompany OverviewAt SolarMente, we are at the forefront of Spain's energy revolution, offering cutting-edge clean energy solutions like solar panels, batteries, electric vehicles, and heat pumps. Backed by a recent €50m investment from renowned investors such as YCombinator, Climate Capital, and Plug&Play Ventures, we're growing rapidly. Our innovative...
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Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Monta A tiempo completoDo you enjoy helping people and have experience in delivering excellent customer support?We are seeking a highly motivated and skilled German speaking Customer Support Specialist, for our night shift, with fluency in German and English languages for our office in Barcelona, Spain.As a German speaking Customer Support Specialist for Monta, you will be...
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Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Monta A tiempo completoDo you enjoy helping people and have experience in delivering excellent customer support?Monta, an Information Technology and Services company founded in 2020 is seeking a highly motivated and skilled German speaking Customer Support Specialist with fluency in German and English languages for their office in Barcelona, Spain.As a German speaking Customer...
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Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Bridgestone Mobility Solutions A tiempo completoWith this position you will join a team of?9 colleagues dedicated to?Benelux?region, based in?Barcelona?and you will report to the Regional Team Leader. You will identify, troubleshoot, and help resolve customers' issues efficiently and accurately, collaborating with peers and other customer facing departments. Being a Customer/Technical Support Specialist...
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Junior Operations Specialist In Customer Support
hace 2 semanas
Barcelona, Barcelona, España Airhelp Germany Gmbh A tiempo completoWe are seeking a creative Junior Operations Specialist in Customer Support (German) to join our high-achieving team at Airhelp Germany GmbH in Barcelona.Growing your career as a Full Time Junior Operations Specialist in Customer Support (German) is an outstanding opportunity to develop critical skills.If you are strong in teamwork, people management and have...
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Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Webfleet Solutions B.V. A tiempo completoWith this role, you'll be part of a team of passionate colleagues focusing on the Benelux region, situated in Barcelona, and reporting to the Regional Team Leader.Your core responsibilities will revolve around efficiently resolving customers' issues by collaborating with various departments and peers.As a Customer/Technical Support Specialist at Bridgestone...
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Dutch Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Recruit4Work S.L. A tiempo completoJoin us as a Customer Support Specialist and make a significant impact on our customers' satisfaction during their stay.Main Responsibilities Provide exceptional customer service by assisting guests, resolving issues, and answering inquiries promptly.Address customer queries via phone and email related to bookings, activities, and the Dutch market.Offer...
