(Busqueda Urgente) Premium Support Specialist
hace 1 mes
.At Board, we power financial and operational planning solutions for the world's best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.What's been key to our success? Our people—we value everyone's unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts hereWe are currently looking for a Premium Support Specialist to join a rapidly growing Premium Support team. In this role, you will be accountable for providing assistance to a range of Management Information, Financial Reporting, Forecasting and Planning applications developed for some of Board's key accounts.This position is based in Madrid reporting to the Premium Support Team Lead. The Premium Support team plays a pivotal role in Board's Customer Success strategy by providing industry leading post-implementation support. Through regular service review meetings, our Support Specialists are expected to maintain a strong grasp of our customers' ever-changing business and functional requirements whilst helping them understand how Board can be used to achieve their goals.ObjectivesProvide qualified functional and technical assistance for existing customer Board planning and reporting solutions.Provide application support for Board's ready-built Financial Consolidation applications (EST time zone).Participate in extensive knowledge transfer processes between delivery and maintenance teams.Be able to articulate, in deep technical detail how Board functionality can be used to meet Customer requirements and find a solution to business problems.Identify areas for improvement in existing applications.Work closely with the Board Product team by relaying Customer and market feedback.Assist Senior Specialists in meetings to provide insights to new features and functionality introduced in the Board Platform.Provide Reactive support for existing customers if/when questions/issues in their existing application arise.RequirementsEducational background in Computer Science, Management Information Systems (MIS), Mathematics or any relevant technical field.Previous experience working in an EPM/CPM software support, delivery or consulting role.Good understanding of financial processes (Financial Consolidation and Lease Reporting for example) is beneficial.Exposure to multi-dimensional or OLAP technology preferred.Knowledge of SQL advantageous.Great de-escalation aptitude and capacity to work in very tight time frames.Strong troubleshooting, root-cause analysis and reverse engineering capacity
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Premium Support Specialist
hace 5 meses
Madrid, España Board A tiempo completoIf you’re a forward-thinker looking for the great next step in your career within an innovative and collaborative environment, Board is the right workplace for you! We are currently looking for a Premium Support Specialist to join a rapidly growing Premium Support team. In this role, you will be accountable for providing assistance to a range of...
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Premium Support Specialist
hace 1 día
Madrid, España BOARD Deutschland GmbH A tiempo completoAt Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence. What’s been key...
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Technical Support Specialist for Financial Applications
hace 2 semanas
Madrid, Madrid, España Board A tiempo completoOverviewBoard is a dynamic and innovative workplace where talented professionals can grow their careers. We are seeking a skilled Technical Support Specialist to join our rapidly growing Premium Support team.
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Global & Premium Experience Specialist
hace 1 mes
Madrid, Madrid, España American Express A tiempo completo**Global Premium Experience Role Overview**As a Global Premium Experience Professional, you will be part of a diverse team committed to delivering exceptional customer experiences. You will work closely with colleagues to provide personalized support to our Premium Merchants, ensuring they receive the best possible service.**Key Responsibilities:**Support...
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Madrid, España Samaipata A tiempo completo.Embat is one of the fastest growing startups in Europe. Embat was born in 2021 to design the best way for medium and large sized enterprises to plan their finances and monitor their cash flow in real time.Our mission is to build a product (SaaS) that leverages technology and excellent client experience to empower our clients to make the best business...
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Technical Quality Specialist
hace 3 semanas
Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of the team, you will be responsible for the overall delivery of contracted services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead Premium Engagement Program: Lead the Premium Engagement program,...
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Monitor Natación
hace 6 meses
Madrid, España Premium Madrid A tiempo completo¿Quieres formar parte del equipo de Premium Madrid?Actualmente estamos en búsqueda de un/a monitor para dar clases de natación infantil con titulación oficial, con experiência.Jornada parcial en turno de tarde y sábados.Disponibilidad para trabajar en los centros de Premium Madrid.Tipo de puesto: Jornada completa, Media jornadaHoras previstas: 20 a la...
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Monitor Natación
hace 6 meses
Madrid, España Premium Madrid A tiempo completo¿Quieres formar parte del equipo de Premium Madrid?Actualmente estamos en búsqueda de un/a monitor para dar clases de natación infantil con titulación oficial, con experiência.Jornada parcial 15-20 horas en turno de tarde.Disponibilidad para trabajar en los centros de Premium Madrid.Tipo de puesto: Media jornadaHoras previstas: 20 a la...
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Monitor Natación
hace 6 meses
Madrid, España Premium Madrid A tiempo completo¿Quieres formar parte del equipo de Premium Madrid? Actualmente estamos en búsqueda de un/a monitor para dar clases de natación infantil con titulación oficial, con experiência. Jornada parcial en turno de tarde y sábados. Disponibilidad para trabajar en los centros de Premium Madrid. Tipo de puesto: Jornada completa, Media jornada Horas...
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Monitor Natación
hace 6 meses
Madrid, España Premium Madrid A tiempo completo¿Quieres formar parte del equipo de Premium Madrid? Actualmente estamos en búsqueda de un/a monitor para dar clases de natación infantil con titulación oficial, con experiência. Jornada parcial 15-20 horas en turno de tarde. Disponibilidad para trabajar en los centros de Premium Madrid. Tipo de puesto: Media jornada Horas previstas: 20 a la...
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? Busqueda Urgente Digital Specialist
hace 7 días
Madrid, España Glaxosmithkline A tiempo completo.Site Name: GSK Tres Cantos, MadridPosted Date: Nov 26 2024Descripción del Puesto:En dependencia del Digital Manager se abre una oportunidad para incorporarse al equipo de Digital de ViiV Healthcare como Digital Specialist. Buscamos personas con experiencia previa en la industria farmacéutica, gran capacidad analítica, visión estratégica y pasión tanto...
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Product Support Specialist
hace 2 meses
Madrid, España Board International A tiempo completo.At Board, we power financial and operational planning solutions for the world's best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability.With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.What's been key to...
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Product Support Specialist
hace 3 meses
Madrid, España Board International A tiempo completo.At Board, we power financial and operational planning solutions for the world's best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence. What's been key to...
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Busqueda Urgente Growth Content Specialist
hace 3 semanas
Madrid, España Make A tiempo completo.As a Growth Content Specialist, you will be a part of our Growth team and will be responsible for educational content creation such as guides, tutorials, or videos to drive customer engagement - user onboarding, activation, feature adoption, and use cases implementation. You will collaborate closely with other members of the Growth team, Marketing, Product,...
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Product Support Specialist
hace 1 mes
Madrid, Madrid, España Board International A tiempo completoUnlock your potential as a Product Support Specialist at Board International.About the RoleWe're seeking an analytical and self-motivated individual to join our Support Team as a Product Support Specialist (L3). As a key member of our team, you will work closely with customers and business partners to enable their success using the Board Platform.About the...
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Product Support Specialist
hace 3 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoJob Description:As a Product Support Specialist at Board Deutschland GmbH, you will be working with customers and business partners to ensure their success with the Board Platform. Your primary role will be to acquire deep knowledge of the platform to become a technical ambassador and primary point of contact for both internal and external stakeholders. You...
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Global Insurance Support Specialist
hace 3 semanas
Madrid, Madrid, España CHUBB A tiempo completoWe are seeking a highly skilled and motivated Global Insurance Support Specialist to join our team in [Location]. The successful candidate will be responsible for managing a portfolio of multinational programs, including instructions to the network, engagement with producing brokers, and program maintenance.Responsibilities include:Responding to queries from...
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Madrid, España Melia Hotels International S.A.(Meliá) A tiempo completo.Descubre un camino sin fronteras en Meliá, donde las posibilidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en diversos países y a ser parte de nuestra extensa familia global.Descubre algunos de los beneficios que te ofrecemos:- My MeliáRewards: Participa en nuestro exclusivo programa de fidelidad,...
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? (Busqueda Urgente) Air Operations Specialist
hace 2 semanas
Madrid, España Expedia, Inc. A tiempo completo.Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the future of travel, people must come first. Guided by our...
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Product Support Specialist
hace 2 semanas
Madrid, España Board Deutschland Gmbh A tiempo completo.At Board, we power financial and operational planning solutions for the world's best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.What's been key to...
