Customer Support Engineer
hace 3 días
SummaryWorking closely with the Engineering Team Leader/Manager, the Customer Support Engineer (CSE) will be responsible for providing daily technical assistance to our customers, solutions to various technical matters, and support during maintenance activities planning, and execution phases.The Customer Support Engineering team supports the operation and maintenance of OEM Steam Turbines, Gas Turbines, Generators, Control Systems, and Auxiliary Systems at our Customer's sites.The team is dedicated to providing engineering support during scheduled/forced outages, during day to day operation of the customer's Equipment.This is done through daily engagement with our customer to ensure the reliability, availability and safety of their operating assets.In addition, our Customer Support Engineers support our Programme Management, Commercial and Tendering Teams in their business development or existing business expansion goals.Role responsibilitiesThe Customer Support Engineer is responsible for problem resolution for our customers related to Steam Turbines, Gas Turbines, Generators, and relevant Auxiliaries.Being part of multi-disciplinary engineering team, the Customer Support Engineer is expected to have the motivation and flexibility to learn the operational aspects of Gas Turbines, Steam Turbines, and Generators.Travelling to other Mitsubishi Power sites and customer premises is also expected from time to time.Support the Operation and Maintenance of MHI Gas Turbines, Steam Turbines, Control Systems and Auxiliary Equipment.To prepare and write Technical reports, Technical procedures, etc.following the instruction of the Engineering Management TeamRespond to internal and external customer requests for technical issue resolution, using technical product knowledge and analytical skills while adhering to sound engineering principles, standards, practices and procedures.Escalate issues as required acting as the liaison between the field and the design to drive specific technical resolution, identify the root cause and drive corrective actions.Establish and maintain relationships with customers to make customer technical issues/requirements understood and addressed in a timely manner.Lead and manage root cause analysis for technical issues.Provide technical leadership to personnel supporting project assigned to resolve customer technical issue.Document technical data generated by the assigned project consistent with engineering policies and procedures.Prepare technical presentations for customers ensuring the timely communication of significant issues or developments.Travel to customer locations to support customer technical review meetings.To support unplanned/forced outages to meet availability goals.Who are we looking for?Bachelor's Degree in Mechanical is preferred with exposure in any areas of Gas or Steam Turbine design, operation, repair, service, installation, or commissioningExperience in developing and writing specifications and/or proposals.Effective customer service skills and strong organizational skills.Strong analytical and problem-solving ability and adept at communicating with all levels of the organization.Proficient technical report writing and communication skills.Ability to work in a multidisciplinary team having people with different cultures and nationalities.Good knowledge of MS Office suite, including Word, Excel, PowerPoint, simulation softwareFluency in business English
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Customer Support Engineer
hace 1 semana
Madrid, Madrid, España Page Personnel España A tiempo completoCustomer Support Engineer / SRE que quiera trabajar en un horario de tarde (14:30 a 22:30) para cubrir la zona horaria del este y parte de la zona horaria del Pacífico.empresa dedicada a dar servicios de tecnología a diferentes cliente|plan de carrera Dominio del entorno Linux. (4 años de experiência)- tener al menos 4 años de experiência sirviendo...
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Customer Support Engineer
hace 1 semana
Madrid, España Page Personnel España A tiempo completoCustomer Support Engineer / SRE que quiera trabajar en un horario de tarde (14:30 a 22:30) para cubrir la zona horaria del este y parte de la zona horaria del Pacífico. empresa dedicada a dar servicios de tecnología a diferentes cliente|plan de carrera - Dominio del entorno Linux. (4 años de experiência) - tener al menos 4 años de experiência...
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Customer Support Engineer
hace 2 semanas
Madrid, España Mitsubishi Power Europe A tiempo completoSummaryWorking closely with the Engineering Team Leader/Manager, the Customer Support Engineer (CSE) will be responsible for providing daily technical assistance to our customers, solutions to various technical matters, and support during maintenance activities planning, and execution phases.The Customer Support Engineering team supports the operation and...
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Customer Support Engineer
hace 4 días
Madrid, España Mitsubishi Power Europe, Ltd A tiempo completo.SummaryWorking closely with the Engineering Team Leader / Manager, the Customer Support Engineer (CSE) will be responsible for providing daily technical assistance to our customers, solutions to various technical matters, and support during maintenance activities planning, and execution phases.The Customer Support Engineering team supports the operation and...
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Customer Support Engineer
hace 4 días
Madrid, España Mitsubishi Power Europe, Ltd A tiempo completoSummaryWorking closely with the Engineering Team Leader / Manager, the Customer Support Engineer (CSE) will be responsible for providing daily technical assistance to our customers, solutions to various technical matters, and support during maintenance activities planning, and execution phases.The Customer Support Engineering team supports the operation and...
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Customer Support Engineer
hace 2 semanas
Madrid, España Mitsubishi Power Europe, Ltd A tiempo completoSummaryWorking closely with the Engineering Team Leader/Manager, the Customer Support Engineer (CSE) will be responsible for providing daily technical assistance to our customers, solutions to various technical matters, and support during maintenance activities planning, and execution phases.The Customer Support Engineering team supports the operation and...
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Aircraft Customer Support Field Engineer
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Customer Support Engineer
hace 3 días
Madrid, España Forgepointcap A tiempo completo.WHY YOU SHOULD CONSIDER THIS OPPORTUNITYL ynx was born 20 years ago to lead the fight against fraud and financial crime through advanced AI technologies, continuous innovation, and deep industry expertise.As pioneers in artificial intelligence (AI) for fraud and financial crime prevention, for us, AI isn ´t just a trend our expertise honed over...
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Customer Support Engineer
hace 4 semanas
Madrid, España Mitsubishi Power Europe Ltd A tiempo completo**The vacancy** Working closely with the engineering team leader, this person will be responsible among other tasks for providing daily technical assistance to our customers, solutions to various technical matters and support during maintenance activities planning and execution phases. Customer Support Engineering team supports the operation and...
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Customer Support Engineer
hace 4 semanas
Madrid, España Mitsubishi Power Europe Ltd A tiempo completo**The vacancy** Working closely with the engineering team leader, this person will be responsible among other tasks for providing daily technical assistance to our customers, solutions to various technical matters and support during maintenance activities planning and execution phases. Customer Support Engineering team supports the operation and...
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Aircraft Customer Support Field Engineer
hace 1 semana
Madrid, Madrid, España HOLT EXECUTIVE A tiempo completo, Madrid, Spain- €55423 per annum Permanent V32188Holt Executive are partnered with a prominent aviation technology pioneer, providing market-leading products to some of the biggest names in commercial aviation. They are looking for an experienced Aircraft Customer Support Field Engineer to perform on-site liaison between the company and Airline Customers...
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hace 3 semanas
Madrid, España Hitachi Vantara A tiempo completo**Meet our Team** We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is...
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Customer Service
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Madrid, España Hitachi Vantara Corporation A tiempo completo**Meet our Team** We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is...
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Desktop Support Engineer
hace 1 semana
Madrid, Madrid, España Sharp Brains - Global IT Support A tiempo completoRole DescriptionThis is a full-time on-site role for a Desktop Support Engineer -L1 at SharpBrains Company located in Huesca, Spain. The Desktop Support Engineer will be responsible for providing technical support and troubleshooting to end users. They will assist with the installation, configuration, and maintenance of desktop hardware, software, and...
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Customer Support Engineer
hace 3 días
Madrid, España Forgepointcap A tiempo completoWHY YOU SHOULD CONSIDER THIS OPPORTUNITYL ynx was born 20 years ago to lead the fight against fraud and financial crime through advanced AI technologies , continuous innovation, and deep industry expertise.As pioneers in artificial intelligence (AI) for fraud and financial crime prevention, for us, AI isn´t just a trend our expertise honed over decades.Lynx...
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Customer Support Engineer
hace 1 semana
Madrid, Madrid, España Forgepointcap A tiempo completoWHY YOU SHOULD CONSIDER THIS OPPORTUNITY Lynx was born 20 years ago to lead the fight against fraud and financial crime through advanced AI technologies, continuous innovation, and deep industry expertise. As pioneers in artificial intelligence (AI) for fraud and financial crime prevention, for us, AI isn ́t just a trend our expertise honed over decades....
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Sr. Customer Support Engineer
hace 4 semanas
Madrid, España Es10 Revvity España, S.L. A tiempo completoSr. Customer Support Engineer page is loaded Sr. Customer Support Engineer Apply locations Barcelona time type Full time posted on Posted 2 Days Ago job requisition id JR-039012 Job Title Sr. Customer Support Engineer Location(s) Barcelona About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and...
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Sr. Customer Support Engineer
hace 4 semanas
Madrid, España Es10 Revvity España, S.L. A tiempo completoSr. Customer Support Engineer page is loaded Sr. Customer Support Engineer Apply locations Barcelona time type Full time posted on Posted 2 Days Ago job requisition id JR-039012 Job Title Sr. Customer Support Engineer Location(s) Barcelona About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and...
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Sr. Customer Support Engineer
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Madrid, España Es10 Revvity España, S.L. A tiempo completoSr. Customer Support Engineer page is loaded About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11, 000+ colleagues from around...
