Customer Relations Executive
hace 10 horas
Customer Relations Executive - FX Dealing TeamEbury Madrid - 4 days a week office based working - 1 day working from homeAbout the JobWe are offering an exciting opportunity to join a fast growing team in Madrid. You will be a point of contact for some of our corporate clients, providing daily operational and trading assistance. You'll have a combination of client-facing skill/experience, operational know-how and problem-solving abilities. In order to support the day-to-day relationship of our corporate accounts, you will possess these qualities with the ability to expertly switch between each as needed. You'll be servicing the revenue and growth area of the business at an exciting time for the company. You will act as an ambassador for the product and service at a customer-facing level.About you:A passionate individual with a strong interest in client servicingPrepared to go the extra mile to exceed customer expectations and experienceDesire to deliver best in class service, to support our industry-leading offeringStrong written and verbal communication skillsStrives in high pressure/pace environmentAbility to excel within a busy client-facing environment with significant monthly workload peaks (previous experience preferred)Managing workload around tight time constraintsConfidence in liaising and mediating between multiple internal departments to find solutionsConfidence in dealing directly with clients as an ambassador for the brand and product in terms of your service approach and interpersonal skillsHave the capacity to manage different types and nature of enquiry simultaneously across several platforms and for different types of clientsResolve client issues as they ariseAbility to multitask/prioritise – working around the daily deadlineCommercial awareness:Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts. This could be in terms of new currency requirements/upcoming client needs, working with sales/commercial teams as appropriate, highlighting developments & improvements to the product to our clients etc.Head for numbers – confidence dealing with numbers - exchange rates, profit margins and an awareness of commercial implicationsEye for detail:Dealing with live currency trade booking, banking information, figures and high value/volume payments and clients - accuracy of work is particularly keyHelping clients identify issues preemptively (e.g. payment dates, banking data etc.)Drive to solve problems:Self-starter with the initiative and ability to 'get stuck in' - Confidence to find solutions working with teams internally – take ownership of client issues/queries and see through to endInterest in currency markets helpfulExperience with Microsoft suite (particularly excel)Role:You will be looking after a portfolio of 300 clients who will be trading online through our EBO platformYou will have an understanding of clients & business activity/core business, FX needsMaking sure clients have Ebury as their main platform for trading and making payments internationallyThe ideal candidate will have the following:Languages - Spanish Fluency and English at a professional levelSales skills / experience is a PLUSKnowledge of FX (Of course...)Knowledge of all products Ebury does offerBeing able to adapt in a constantly evolving and challenging environmentIt is an exciting and challenging opportunity for anyone looking to be involved with the launch and success of a new department at Ebury as it is the client servicing one.What we can offer you:A career with Ebury, which is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by Glassdoor and AltFi.A clear path for progression, mapped out by your individual goals and personal objectives.The tools to develop and master your client relationship skills with the view to you becoming the primary Servicing Executive on a number of accounts.The opportunity to service and develop your own book of clients.A support structure that will drive you to succeed in your next goal.
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account Manager - Madrid Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration. Position: Customer Relations Executive - FX Dealing...
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Customer Relations Executive
hace 1 día
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account Manager MadridCustomer Relations Executive - Account ManagerMadridEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration....
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Customer Relations Executive
hace 1 semana
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account Manager Madrid Customer Relations Executive - Account ManagerMadrid Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration....
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account Manager - Madrid Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Position: Customer Relations Executive - FX Dealing...
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account Manager - MadridEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Position: Customer Relations Executive - FX Dealing...
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account Manager MadridCustomer Relations Executive - Account ManagerMadridEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration....
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account Manager - Madrid Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration. Position: Customer Relations Executive - FX Dealing...
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Customer Relations Executive
hace 2 semanas
Madrid, Madrid, España Ebury A tiempo completoAbout EburyEbury is a hyper-growth FinTech firm, named as one of the top European Fintechs to work for in 2021 by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Job Title: Customer Relations Executive - FX Dealing TeamLocation: Madrid - We are open to flexible...
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Public Relations Executive- Middle East
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Madrid, España Carers4World A tiempo completo**Job Opportunity in Dubai: Public Relations Executive** Are you a dynamic and passionate individual with a flair for communication? We have an exciting opportunity for a talented Public Relations Executive to join our team in Dubai! **Position**: Public Relations Executive **Location**: Dubai, UAE **Salary**: 14,000 SAR per month **Key Requirements**: -...
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Customer Relations Executive
hace 5 meses
Madrid, España Ebury A tiempo completoEbury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Customer Relations Executive - FX Dealing Team** **Ebury Madrid - 4 days a week office based working - 1...
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account Manager - MadridEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Customer Relations Executive - FX Dealing TeamEbury...
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Customer Relations Executive
hace 3 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account ManagerEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Customer Relations Executive - FX Dealing Team Ebury Madrid - 4...
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account Manager - MadridEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Customer Relations Executive - FX Dealing TeamEbury...
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account ManagerEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Customer Relations Executive - FX Dealing TeamEbury Madrid - 4...
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account ManagerEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Customer Relations Executive - FX Dealing TeamEbury Madrid - 4...
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account Manager - Madrid Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Customer Relations Executive - FX Dealing TeamEbury...
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account Manager Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi.We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Customer Relations Executive - FX Dealing Team Ebury Madrid - 4...
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Customer Relations Executive
hace 3 semanas
Madrid, España Ebury A tiempo completoCustomer Relations Executive - Account ManagerEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Customer Relations Executive - FX Dealing Team Ebury Madrid - 4...
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Customer Relations Executive
hace 2 semanas
Madrid, España Ebury A tiempo completo.Customer Relations Executive - Account ManagerMadridAbout the JobWe are offering an exciting opportunity to join a fast-growing team in Madrid. You will be a point of contact for some of our corporate clients, providing daily operational and trading assistance. You'll have a combination of client-facing skill/experience, operational know-how, and...
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Industry Relations Executive
hace 2 semanas
Madrid, Madrid, España Travel Placement Service A tiempo completo**Job Title:** Industry Relations Executive - Travel Sector Company Overview:We are a leading travel placement service dedicated to connecting industry partners and growing sales through strategic partnerships. Job Description:The Industry Relations Executive will be a key point of contact between our company and a network of travel industry partners. The...
