Digital Experience Lead

hace 3 semanas

Barcelona, España H&M Group A tiempo completo

.Digital Experience Lead (Temporary contract) Region South Europe (They/She/He) Full-time Early Careers: Not Early Careers role At H&M Group, we are here to inspire people around the world to express their personality through fashion and design by making a more sustainable lifestyle exciting and accessible for everyone – regardless of style or budget. To get there, we have set the 2030 Goals for People, Planet and Growth, ensuring that we can continue leading our industry towards a sustainable future and creating long-term profitable growth. In the coming years we focus on elevating the full H&M experience in the eyes of the consumers through Product, Experience and Brand, guided by our Brand Plan. Do you want to be part of making us succeed? As Digital Experience Lead, you will contribute to digital profitable growth in the region, playing a critical role in securing the end-to-end digital experience of our customers that drives brand perception, sales growth, and profitability. You will be responsible for the end-to-end experience of our owned digital transactional channels (.Com and app), driving daily planning and securing execution of a seamless customer journey in each market across the full funnel, from the start page to the final receipt. Your main responsibilities include: Translate regional customer commercial plan into a daily site activity plan for each market aligned with brand direction. Secure overall digital customer experience, including content publishing and segmentation, in coordination with E-com Leads. Proactively identify in-season reactive activities for further digital growth based on customer insights and trends. Incorporate digital advantages into planning and follow-up for continuous overall performance optimization. Secure full-funnel optimization of the holistic digital customer experience on .Com & app. Analyze data (sales performance, web analytics, user behavioral insights, heatmapping, A/B testing) to generate hypotheses and actions for improving digital sales, profit, brand perception, and customer lifetime value. Plan, create, and execute A/B tests in line with CX strategy and brand direction. Review and share learnings from tests and actions with regional and global teams to refine understanding of 'what good looks like.' Identify and formalize opportunities for improvement in the digital customer journey and conversion funnel. Work closely with E-com Leads to secure day-to-day digital customer experience and optimize the full funnel. Collaborate with CA&M Performance Manager to identify and champion digital opportunities during planning and in-season activities, ensuring alignment between digital experience and traffic-driving channels. Education Bachelor's degree in related field such as Business, Economics, Marketing, or a relevant discipline. Skills & Experience Experienced within ecommerce with understanding of the total digital ecosystem and its synergies

  • Digital Experience Lead

    hace 4 semanas

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    Job DescriptionWe are seeking a Digital Experience Lead to join our team in Barcelona. As a key member of our organization, you will be responsible for leading digital initiatives that enhance candidate engagement and drive inbound lead conversion.ResponsibilitiesDevelop and implement strategic digital plans to deepen candidate engagement and drive inbound...

  • Lead Digital Experience Architect

    hace 4 semanas

    Barcelona, Barcelona, España Dynatrace Software Gmbh A tiempo completo

    About the RoleWe are seeking a highly skilled Lead Digital Experience Architect to join our team at Dynatrace Software GmbH.Job Description:Design and evolve digital experiences that meet the needs of our customers and stakeholders, working closely with cross-functional teams.Develop and maintain comprehensive design systems, collaborating with other...

  • Digital Experience Lead

    hace 4 semanas

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    Why Choose TD SYNNEX?We are a Fortune 500 global corporation operating in over 100 countries, with a diverse workforce of 22,000 employees. Our mission is to provide top-notch cybersecurity solutions empowering businesses and individuals to navigate the digital world safely and efficiently.About the Role:As a Senior User Experience Designer (UXD) you will...

  • Lead Digital Experience Designer

    hace 4 semanas

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    OverviewTD SYNNEX is a Fortune 500 global corporation, operating in over 100 countries. As the biggest IT distributor in the world, our mission is to provide top-notch cybersecurity solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.Job SummaryWe are seeking an experienced Senior User Experience Designer...

  • Digital Transformation Lead

    hace 4 semanas

    Barcelona, Barcelona, España Healthcare Businesswomen'S Association A tiempo completo

    **Company Overview**Healthcare Businesswomen's Association is a leading healthcare organization dedicated to improving patient outcomes through innovative solutions and strategic partnerships.**Job Description**We are seeking an experienced Digital Transformation Lead - Patient Experience to join our team in Barcelona. As a key member of our...

  • UX Lead

    hace 1 mes

    Barcelona, Barcelona, España Schneider Electric A tiempo completo

    About the RoleWe are seeking a highly skilled UX Lead to join our E2E Customer Journey Global UX Team. This individual will be responsible for leading the design of our emerging digital products, leveraging their expertise in user acquisition and retention, and delivering world-class digital experiences.Key ResponsibilitiesLead a team of designers through...

  • Digital Experience Marketing Lead

    hace 4 semanas

    Barcelona, Barcelona, España Qustodio A tiempo completo

    About QustodioBased in Barcelona, Qustodio is a fast-growing technology company that aims to provide a safe digital experience for every child. Our multi-platform parental control solution is used by millions of families globally and is one of the leading brands in the Digital Wellbeing category.We are seeking a highly skilled Digital Experience Marketing...

  • Digital Product Lead

    hace 4 semanas

    Barcelona, Barcelona, España F. Hoffmann-La Roche A tiempo completo

    F. Hoffmann-La Roche is a research-driven healthcare company that operates worldwide, dedicated to the discovery and development of innovative treatments for patients.We are seeking a highly experienced Digital Product Lead - User Experience Expert to join our team in St. Cugat, Barcelona (ESP).About the RoleAs a Digital Product Lead - User Experience...

  • Digital Experience Strategist

    hace 4 semanas

    Barcelona, Barcelona, España Schneider Electric A tiempo completo

    OverviewSchneider Electric, a leading global player in energy management and automation, is seeking a seasoned Digital Marketing Orchestration Lead to join our team. With €36 billion in global revenue and a strong commitment to sustainability, we're looking for talented individuals who can help drive innovation and growth.Job Description:As a Digital...

  • Digital Experience Strategist

    hace 4 semanas

    Barcelona, Barcelona, España Oilandgas.Org A tiempo completo

    At Schneider Electric, we're seeking an experienced Digital Experience Strategist to join our E2E Customer Journey Global UX Team. This role involves creating world-class digital experiences driven by data and user-centered design methodologies.We're looking for someone who can lead the design of emerging digital products using their rigorous understanding...

  • Digital Lead

    hace 6 meses

    Barcelona, España Dentsu Aegis Network A tiempo completo

    Dentro del equipo de Dentsu Barcelona buscamos un Digital Lead. La misión del puesto será garantizar la implementación y desarrollo de la estrategia y producto digital en los clientes de la oficina de Barcelona, así como los planes y roadmaps estratégicos de servicio y negocio anual en línea con los objetivos de la compañía y reportando al Head of...

  • Digital Experience Lead

    hace 7 días

    Barcelona, Barcelona, España Univrse A tiempo completo

    About UsUnivrse is a pioneering VR content creation studio based in Barcelona. We are revolutionizing location-based VR experiences with our innovative solution, Xroam.We're an international team of creatives who combine physical, digital, and virtual worlds to craft unique experiences. Our mission is to open new paths and push the boundaries of XR...

  • Digital Customer Experience Specialist

    hace 2 meses

    Barcelona, España Sidn Digital Thinking A tiempo completo

    ¿Eres un apasionado del marketing digital y tienes experiencia en la gestión de estrategias online?Buscamos a un nuevo Digital Customer Experience Specialist que quiera desarrollar su carrera profesional definiendo estrategias digitales trabajando codo con codo para uno de nuestros principales clientes en sus oficinas de Madrid capital.Si tienes...

  • Customer Experience

    hace 4 semanas

    Barcelona, España Novartis A tiempo completo

    .Summary Responsable de idear e implementar soluciones funcionales de marketing que impulsen una escala e impacto tangible. Proporcionar habilidades de liderazgo de pensamiento y experiencia en la configuración de marcas y / o estrategias de nuevos productos para una franquicia, así como la gestión directa de la línea de un equipo de Brand Insights para...

  • Customer Experience

    hace 4 semanas

    Barcelona, España Healthcare Businesswomen’S Association A tiempo completo

    .Job Description Summary We are currently hiring a Customer Experience & Digital Head to join our Business Excellence & Engagement leadership team in Barcelona. As a Customer Experience & Digital Head, you will play a pivotal role in leading a dynamic team of 15 members. In this strategic position, you will guide this talented team in driving business...

  • Digital Product Management Lead for Customer Experience

    hace 4 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Unlock a Career in Digital Product ManagementAbout Agilent Technologies Inc.Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Our mission is to enable customers to gain the answers and...

  • Customer Experience

    hace 4 semanas

    Barcelona, España Healthcare Businesswomen’S Association A tiempo completo

    Job Description Summary We are currently hiring a Customer Experience & Digital Head to join our Business Excellence & Engagement leadership team in Barcelona. As a Customer Experience & Digital Head, you will play a pivotal role in leading a dynamic team of 15 members. In this strategic position, you will guide this talented team in driving business...

  • Customer Experience

    hace 4 semanas

    Barcelona, España Healthcare Businesswomen’S Association A tiempo completo

    Job Description Summary We are currently hiring a Customer Experience Digital Head to join our Business Excellence Engagement leadership team in Barcelona.As a Customer Experience Digital Head, you will play a pivotal role in leading a dynamic team of 15 members.In this strategic position, you will guide this talented team in driving business performance and...

  • Digital Lead

    hace 7 meses

    Barcelona, España dentsu A tiempo completo

    Dentro del equipo de Dentsu Barcelona buscamos un Digital Lead. La misión del puesto será garantizar la implementación y desarrollo de la estrategia y producto digital en los clientes de la oficina de Barcelona, así como los planes y roadmaps estratégicos de servicio y negocio anual en línea con los objetivos de la compañía y reportando al Head of...

  • Customer Experience

    hace 4 semanas

    Barcelona, España Es06 (Fcrs = Es006) Novartis Farmacéutica, S.A. A tiempo completo

    Your key responsibilities will include but are not limited to: Lead team of CE & Digital BP and the Customer Experience Hub. Drive performance of the Spain business (top and bottom line for all TAs, Medical and Access) through systematization and optimization of performance monitoring and the use of data analytics insights. Design, coordinate, support...