Finnish Customer Service Representative

hace 1 mes


Barcelona, España Gigroup A tiempo completo

Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana líder en soluciones de Recursos Humanos, estamos convencidos de que podemos ayudarte a encontrar tu trabajo ideal.
Es sencillo, cuidamos de ti y nos preocupamos por potenciar tu carrera profesional.Actualmente, desde la delegación de Madrid nos encontramos en busca de FINNISH CUSTOMER SERVICE REPRESENTATIVE, para BARCELONAComo asesor de atención al cliente de una prestigiosa empresa de viajes, te encargarás de entender e identificar las necesidades de los clientes.
Escucharás, responderás y mediarás entre nuestros viajeros internacionales y los proveedores de alojamiento de todo el mundo, garantizando siempre un alto nivel de servicio al cliente.Aclarar consultas sobre el servicio, el pago y los requisitos técnicos, proporcionando información precisa y siguiendo el proceso establecido, por correo electrónico y teléfono.REQUISITOS: Finlandés nivel C2 e inglés C1Excelentes habilidades de comunicación e interpersonales, tanto escritas como orales.Habilidades de PC fáciles de usar: Office 365, base de datos CRM y otras plataformas internas.Una mentalidad de resolución de problemas y orientada a la soluciónUna mentalidad positiva y motivada que te ayudará a lidiar con algunos problemas complicados de los clientes.Enfoque de trabajo orientado a objetivosUna mente abierta a los cambios en las prioridades y los procesos de negocio.Afinidad con las plataformas de alojamientoSe valorará experiencia en entornos de atención al cliente o contact center.Disponibilidad para trabajar desde la oficina y desde casa (a menos de 100 km de la oficina)OFRECEMOS:Tipo de Contrato: Temporal 6 meses con posibilidad de paso a indef.
No garantizado.
27 días laborales de vacaciones/año.Horario: Turno de tarde: 9:00 – 20:00 (rotatorio).
38,5h/semana (de lunes a domingo y 2 días libres a la semana)Lugar de trabajo: Barcelona, World Trade Center.
Paquete salarial: 22.
244 € bruto/anual + 12% target bonus.+ Otros beneficios socialesY bien, ¿estás preparad@?
Una oportunidad laboral de calidad y un trato personalizado y cercano te están esperando.Inscríbete a la oferta y únete al equipo Gi Group
Te estamos esperando porque #NuestroCompromisoEresTú.En cumplimiento de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, le informamos de que sus datos personales forman parte de un fichero propiedad de Gi Group Spain ETT S.L.U.
y son tratados con la única finalidad de mantener la relación adquirida con usted.
Puede ejercitar sus derechos de acceso, rectificación, cancelación y oposición dirigiéndose por escrito a Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.



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