Quality Assurance Lead

hace 1 mes

Málaga, España The Workshop A tiempo completo

.Your MissionUnder the direction of a senior leader, the Quality Assurance Lead is responsible for measuring and providing comprehensive performance and quality assurance reviews of Casino/Live Dealer services, products and best practices. This position manages the quality assurance function, as the most senior within the function, to enhance the player experience we create for our customers' end users, evaluates successful quality assurance execution, and determines if the experience meets the customers' expectations. The role evaluates, reports, and recommends quality best practices for Casino/Live Dealer products, and overall player experience. The Quality Assurance Lead exhibits the highest level of service, ensures the quality assurance functional members meet standards, and maintains a working relationship with all functional leaders.What you'll do Develop and implement product standards and procedures designed to eliminate product development issues, improve product quality, and increase the overall end user experience. Accountable for the development, expectations setting, and continuous improvement of the quality assurance function. Partner with the business leadership and team members regarding daily product development lifecycle, planning and implementation processes, services, products, policies, and procedures to address opportunities to improve quality assurance. Implement and maintain quality assurance strategy covering all types of approaches, from automation to performance testing. Develop and manage reporting, metrics, and analysis to evaluate the quality of our products, training, and communication. Collaborate with the business leadership to develop and foster an environment of open communication and drive engagement. Perform research on industry and Casino/Live Dealer best practices and lead implementation efforts to assure continuous improvement of products' quality. Support the interactions and change management efforts involving initiatives, goals, and objectives. Identify training needs and team member training resources when needed. Interview, hire and train team members; make hiring decisions and design individual development plans with succession planning in mind for all key roles. Plan team capacity by assigning/reviewing and directing work. Evaluate individual team members' performance. Participate on POCs to evaluate new technologies/tools that can be adopted by our teams following industry agile quality principles. What you'll bring Minimum of 5 years experience in quality assurance with a track record of implementing effective quality strategies for online Casino and Live Dealer digital products. Minimum of 5 years' experience managing functions, teams, or departments required. Demonstrated experience with development, assessment or review of quality assurance policies, procedures, processes, and internal controls is required

  • Quality Assurance Lead

    hace 2 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

    Quality Assurance LeadThe Workshop is seeking a highly skilled Quality Assurance Lead to join our team. As a key member of our quality assurance function, you will be responsible for ensuring the highest standards of quality in our products and services.Key Responsibilities:Develop and implement quality assurance strategies to enhance the player experience...

  • Quality Assurance Lead

    hace 2 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

    Quality Assurance LeadThe Workshop is seeking a highly skilled Quality Assurance Lead to join our team. As a key member of our quality assurance function, you will be responsible for ensuring the highest standards of quality in our products and services.Key Responsibilities:Develop and implement quality assurance strategies to enhance the player experience...

  • Quality Assurance Lead

    hace 1 mes

    Málaga, España The Workshop A tiempo completo

    .Your MissionUnder the direction of a senior leader, the Quality Assurance Lead is responsible for measuring and providing comprehensive performance and quality assurance reviews of Casino/Live Dealer services, products and best practices.This position manages the quality assurance function, as the most senior within the function, to enhance the player...

  • Quality Assurance Lead

    hace 1 mes

    Málaga, España The Workshop A tiempo completo

    Your MissionUnder the direction of a senior leader, the Quality Assurance Lead is responsible for measuring and providing comprehensive performance and quality assurance reviews of Casino/Live Dealer services, products and best practices.This position manages the quality assurance function, as the most senior within the function, to enhance the player...

  • Quality Assurance Lead

    hace 1 mes

    Málaga, España The Workshop A tiempo completo

    Your MissionUnder the direction of a senior leader, the Quality Assurance Lead is responsible for measuring and providing comprehensive performance and quality assurance reviews of Casino/Live Dealer services, products and best practices. This position manages the quality assurance function, as the most senior within the function, to enhance the player...

  • Quality Assurance Lead

    hace 1 mes

    Málaga, España The Workshop A tiempo completo

    Your Mission Under the direction of a senior leader, the Quality Assurance Lead is responsible for measuring and providing comprehensive performance and quality assurance reviews of Casino/Live Dealer services, products and best practices.This position manages the quality assurance function, as the most senior within the function, to enhance the player...

  • Quality Assurance Lead

    hace 3 semanas

    Málaga, España The Workshop A tiempo completo

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    hace 3 semanas

    Málaga, España The Workshop A tiempo completo

    Your MissionUnder the direction of a senior leader, the Quality Assurance Lead is responsible for measuring and providing comprehensive performance and quality assurance reviews of Casino/Live Dealer services, products, and best practices. This position manages the quality assurance function, as the most senior within the function, to enhance the player...

  • X-377 - Quality Assurance Lead

    hace 3 semanas

    Málaga, España The Workshop A tiempo completo

    Your Mission Under the direction of a senior leader, the Quality Assurance Lead is responsible for measuring and providing comprehensive performance and quality assurance reviews of Casino/Live Dealer services, products, and best practices.This position manages the quality assurance function, as the most senior within the function, to enhance the player...

  • Quality Assurance Lead

    hace 3 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

    About the RoleThe Quality Assurance Lead is a critical member of our team at The Workshop, responsible for ensuring the highest standards of quality in our Casino/Live Dealer services and products. As a senior leader, you will be accountable for developing and implementing effective quality assurance strategies, procedures, and processes to drive continuous...

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    hace 3 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

    About the RoleThe Quality Assurance Lead is a critical member of our team at The Workshop, responsible for ensuring the highest standards of quality in our Casino/Live Dealer services and products. As a senior leader, you will be accountable for developing and implementing effective quality assurance strategies, procedures, and processes to drive continuous...

  • Quality Assurance Lead

    hace 3 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

    About the RoleThe Quality Assurance Lead is a critical member of our team at The Workshop, responsible for ensuring the highest standards of quality in our Casino/Live Dealer services and products. As a senior leader, you will be accountable for developing and implementing effective quality assurance strategies, procedures, and processes to drive continuous...

  • Quality Assurance Lead

    hace 3 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

    About the RoleThe Quality Assurance Lead is a critical member of our team at The Workshop, responsible for ensuring the highest standards of quality in our Casino/Live Dealer services and products. As a senior leader, you will be accountable for developing and implementing effective quality assurance strategies, procedures, and processes to drive continuous...

  • Quality Assurance Lead

    hace 3 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

    About the RoleWe are seeking a highly skilled Quality Assurance Lead to join our Gaming - Engineering team in Málaga. As a key member of our team, you will be responsible for ensuring the highest quality standards in our Casino/Live Dealer products.Key ResponsibilitiesQuality Assurance StrategyDevelop and implement a comprehensive quality assurance strategy...

  • Quality Assurance Lead

    hace 3 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

    About the RoleWe are seeking a highly skilled Quality Assurance Lead to join our Gaming - Engineering team in Málaga. As a key member of our team, you will be responsible for ensuring the highest quality standards in our Casino/Live Dealer products.Key ResponsibilitiesQuality Assurance StrategyDevelop and implement a comprehensive quality assurance strategy...

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    hace 3 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

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    hace 3 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

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    hace 2 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

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  • Quality Assurance Lead

    hace 2 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

    About the RoleThe Quality Assurance Lead is a critical member of our team at The Workshop, responsible for ensuring the highest standards of quality in our Casino/Live Dealer services and products. As a seasoned professional with a proven track record in quality assurance, you will be instrumental in driving our quality strategy and implementing best...

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    hace 2 semanas

    Málaga, Málaga, España The Workshop A tiempo completo

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