Field Support Videconferencing
hace 9 horas
Hello
We are CAPGEMINIWe are very lucky to work in a sector that is leading the evolution towards a sustainable and inclusive future.
The technology.
The catalyst for so many solutions that we need now more than ever.We are 360,000 PEOPLE around the world moving forward together and driven by the same passion.No matter where we are, we can be at home, in the office, a thousand kilometers away from each other, but we are aware that OUR WORK COUNTS.No matter what moment of life we are in, we are DIVERSE in age, gender, nationality, family… we have been certified in Diversity and as an ETHICAL company more than 9 years in a rowIt doesn't matter if you are living your growth stage in life, LEARNING and TRAINING at all hours or if you need to consolidate yourself and appreciate FLEXIBILITY, CONCILIATION and tax and social BENEFITS to combine your personal and professional life.
What really matters is that you can feel that you are WHERE YOU SHOULD BE to get the future you want.Onsite Level 1 Support Technician for Video ConferencingWe are seeking a dedicated Onsite Level 1 Support Technician to provide exceptional support for videoconferencing servicesThe successful candidate will assist with the setup maintenance and troubleshooting of videoconferencing equipment and ensure seamless operation during eventsKey Responsibilities1 Equipment Management o Assist in the reception transportation unpacking installation testing movement removal and resetting of videoconferencing equipment including Cisco systems screens microphones speakers and audio video systems under the guidance of Level 12 technicians o Support datacenter operations including servers and VG gateways Inventory and Stock Management o Manage stock inventory and ensure accurate documentation o Update the Configuration Management Database CMDB for both production and stock itemsPreventive Maintenance o Conduct routine checks and preventive maintenance visits to ensure optimal room conditionsOnsite Support o Provide onsite support for videoconferencing systems o Address incidents and requests updatingIT Service Management ITSM tools REMEDY with precise informationEvent Support o Assist in the preparation and execution of events ensuring all videoconferencing technology operates smoothlyTesting and Documentation o Perform hardware tests and installations as needed o Update and maintain documentation related to equipment and processesSoft Skills: Excellent teamwork and collaboration skills, Strong sense of customer service and responsiveness to client needs, Ability to handle specific customer requests with professionalism and efficiencyRequirements Fluent in English.Working model 100 onsiteWe will evaluate all applications.
At Capgemini we have a wide range of training, face-to-face, online Certifications, etc.
Even if you do not have 100% of the previous requirements, we would love to meet you
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