Project Manager

With a global mission to "make the healthcare experience more human", Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.
We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly. With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 260,000 customers globally and operates in 13 countries in Europe and LATAM. Doctors and clinics count on Docplanner to facilitate scheduling, booking, communication and payments for millions of patients a month. Through its innovative and user-friendly software, doctors and clinics can optimize patient flows, reduce costly no-shows and completely digitize their practices - all resulting in valuable time savings that can instead be used to improve patient outcomes and experiences. Via its TuoTempo brand, we also offer a more sophisticated suite of optimisation products for large healthcare institutions.

We built medical Practice Management Software as a SaaS. We help 260,000 doctors and clinics focus on treating patients and delivering an exceptional patient experience. We also run a service that allows 80 million patients monthly to easily find the right doctor, and we currently have 19 million bookings per month coming online or through our software.
Our global team of 2,700 across offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, and Munich and Berlin make this happen. We're funded by some leading VCs - Goldman Sachs, One Peak Partners, Point Nine and Target Global - and so far we have raised over €450m. Currently, we're on around €180m ARR (60% yoy growth) and are going to reach profitability in the first half of 2024
We are now looking for a talented Project Manager - Business Deveopment to lead growth initiatives across the organization. The job is remote friendly in Europe.

Job Description

As our Project Manager - Business Development , you'll collaborate with our growth team to drive strategic projects, impacting revenue growth by refining product-market fit, go-to-market strategies, and pricing models. Operating both internationally and locally, you'll collaborate closely with cross-functional teams including Marketing, Sales, Customer Success, and Product. Your responsibilities will involve designing and executing large-scale experiments, employing an agile approach to identify and implement optimal solutions to commercial challenges. Additionally, you'll play a crucial role in fostering strong stakeholder engagement, building and maintaining relationships with local sales teams and global stakeholders.
How would you be impacting our mission?
Report to the growth team in executing key strategic projects (e.g. product-market fit, go-to-market strategy, pricing, etc.) that will have a fundamental impact on Docplanner's revenue growth.
You will work internationally and locally in collaboration with Marketing, Sales, Customer Success, and Product teams.
Design and manage experiments that involve multiple departments, and execute them on a large scale.
Use an iterative (i.e. agile) approach to identify optimal solutions to commercial problems.
Establish and maintain strong stakeholder engagement, including the ability to create and maintain relationships with local sales teams and global stakeholders.
Establish and maintain strong stakeholder engagement, including the ability to create and maintain relationships with local sales teams and global stakeholders.

Qualifications

What will help you thrive?
4+ years of relevant experience in Project Management within a Business Development role (e.g. project management, sales execution, strategy implementation, etc.), ideally in a high-growth, and constantly changing start-up environment.
Have excellent communication skills in English (both written and oral) including strong reporting and presentation skills; Spanish is a plus.
Mastermind of numbers Excellent in analyzing, and synthesizing sales operations data to provide actionable recommendations; leverages analytical models and frameworks to recommend actions.
Excellent project management capabilities - you are organized, systematic, and detailed with a focus on results.
Know what it takes to be a successful consultant to external customers, but also be "hands-on" and work with different stakeholders (secretaries, managers, etc.).
Have excellent communication skills (both written and oral) including strong reporting and presentation skills.
Cultural awareness and sensitivity; experience working across diverse cultures and nationalities.
Experience in decision-making within your area of responsibility.
Experience with dashboard- and CRM-based process management tools (Salesforce is a plus).
Which skills are 'bonus points'?
Have an entrepreneurial mindset.
Background in engineering, economics, or business administration.
Background in business development positions in startups.

Additional Information

What will you get in return?
Let's talk money
Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings;
Share options plan after 6 months of working with us.
True flexibility and work-life balance
Remote first in one of our legal entities or hybrid work model in one of our office locations;
Flexible working hours;
Paid time off according to your location of work;
Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).
Health comes first
Health insurance according to your location of work:
Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.
What does the recruitment process look like?
A 30-minute meeting with Sally Hütter - Talent Acquisition Partner for International Teams
A 60-minute technical interview with Juliana López Pineda - Director, Strategic Projects
A 60-minute business case with Juliana López Pineda - Director, Strategic Projects and Michal Pekala - VP Growth
We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you're reading, there's a person (hi) who already helped a candidate by adapting the interviews, and now we're lucky to have this person with us. So, even if you've never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.
"We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period." Mariusz Gralewski, CEO

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