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French-Speaking Client Support Advisor

hace 2 meses


Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completo

Workster partners with a major player in international outsourcing to reinforce their Barcelona Team with German speakers. We are looking for Client Support Advisors with excellent French and English to handle customer inquiries (order queries and technical support) for household appliances.Your Role Solving Customer Inquiries by phone and email regarding our productsClarifying any concerns or issues regarding ordersProviding technical support in case of malfunctions of any of our appliancesRepresenting the brand in a professional and polite mannerEnsuring customer satisfaction through maximum efficiency and workloadYour Qualifications C1 / Native level of FrenchExperience in Customer Service is an advantageBe based in the wider Barcelona areaAnalytical skills to identify customer needsThe Offer Training: 6 days of training from 9 AM to 6 PM.Contract: Permanent, 39 or 30 hours per week.Great work Schedule: Monday to Friday – 39hs: 9AM-6PM / 30hs: 11AM-5PM.Work Mode: Hybrid training and work arrangement.Free gym for employees.Terrace with views of Barcelona.Opportunities for real growth within the company.Free language classes for all employees.Employee experience program with weekly activities.Special discounts on private health insurance, technology, etc.Close to the beach.Gym membership provided.Multicultural Team.Paid Training.Sunny weather.Weekdays only.Apply & Shine Show us what makes you stand out Check out our international openings and apply today - it takes one minute.Let's Connect Congratulations We'd love to get to know you better. If your profile matches our openings, you can expect a contact from us within 48 hours to explore your experiences and aspirations.Connect with the Employer Your chance to shine Engage directly with the employer. We'll assist you in preparing for the interview so you can put your best foot forward.You're In Welcome Aboard Congratulations, you've got the job We'll guide you through onboarding and potential relocation for a smooth start. This process aims to make the journey to your new career professional, engaging, and focused on finding the right match for you.#J-18808-Ljbffr