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Functional Analyst With Sofware Development Skills
hace 1 mes
FUNCTIONAL ANALYST WITH SOFTWARE DEVELOPMENT SKILLS FUNCTIONAL ANALYST WITH SOFTWARE DEVELOPMENT SKILLS
Area Description:
Telefonica Global Solutions (TGS) manages the global business units for Multinationals, Wholesale and Roaming. TGS specializes in delivering a comprehensive range of integrated fixed, mobile, and IT services to some of the world's leading multinationals and corporations. It also provides global telecommunication services for fixed and mobile carriers, ISPs, and content providers. As part of TGS, the Service Digitalization area is responsible for implementing new services and products, as well as evolving existing ones within the TGS portfolio.
Mission & Vision:
Lead E2E Product & Service Development, maximizing customer satisfaction and cost efficiency through end-to-end service evaluation and operations improvement plans.
Main Duties & Responsibilities:
You will be the functional analyst responsible for the technical development of the products or services under your scope. You must ensure that the necessary technical specifications are met to cover commercial and operational requirements. Additionally, you will actively participate in the development.
In general, your functions will be:
Requirements Analysis
Design and Documentation
Code Development and System Configuration
Unit Testing
Integration Testing
Installation Review in Different Environment Stages
UAT Testing
Level 3 Support / Corrective Actions
Training and Support for Operational Groups
Plan, control, and follow-up of developments requested by internal/external Clients as well as lifecycle management.
Team engagement with other colleagues in B2B Customer Service & Operations (Global Network & Platforms, IT, Global Architecture Transformation & Customer Experience) and Multinational Business Unit (Product Marketing, Presales/Sales…)
End-to-end Quality management of the Service development lifecycle.
Technical Skills:
Understanding of system design principles
Development and Programming skills: Java programming language: java/J2EE, Java SE, Java EE, Javascript, etc.
Other programming languages: Python, other scripting languages will be valued.
Basic Integration competence with: Web Services, Rest API, XSD, XSLT, XML, JSON
Knowledge of AWS Ecosystem, specifically S3, Spark, Glue, and Lambda programming
Database development skills, specifically SQL language
Data structures and algorithms.
Framework and Methodology: Familiarity with version control systems, specifically GIT & GITHUB
Agile Methodologies: Experience working in agile environments (SCRUM, Kanban) and in the use of tools such as JIRA
API Development: Familiar with creating and consuming RESTful and/or SOAP APIs
Testing and Debugging: Ability to perform unit testing, integration testing, and code debugging
Security: Basic knowledge of security practices in software development
Development tools: Familiar with development tools like Visual Studio, Eclipse, etc.
Documentation: Skills to clearly document and communicate technical requirements and solutions.
Knowledge in software deployment, release management, software packaging, testing & integration.
Knowledge on the following topics is desirable:
Connectivity & Security services: MPLS, SD-WAN, SDN/NFV, vFW, vRouter.
Mobile & Unified Comms services: MSFT Teams, Zoom, Cisco UCC Suite, and others.
Voice services: Transit, Termination, and VoIP managed services.
Telecoms and IT Services Knowledge, with a special focus on Voice, Cloud UCC, IoT, Mobile, and Messaging services.
Specific Skills Required:
Ability to work in a team
Ability to react and make decisions in complex situations
Flexibility and responsibility to meet objectives
Ability to negotiate with different areas
Skill in managing user relationships
Tolerance to change
Experience:
1 - 5 years over development frameworks
Education:
(Desirable) Grade in Telecommunications or Computing and other IT degrees.
Languages:
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