Director Of Global Crm
hace 2 semanas
.Director of Global CRMSummaryThe Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms. Responsibility spans both Consumer and Business customers. The Director of CRM works closely with other departments, such as marketing, sales, product, and analytics, to ensure alignment and integration of CRM goals and initiatives.ResponsibilitiesLead the Global CRM team and manage the day-to-day operations of CRM activities.Define and monitor CRM KPIs and metrics, such as customer lifetime value, retention rate, churn rate, and net promoter score.Develop and implement CRM strategies and best practices to acquire and retain customers, and to increase customer loyalty, retention, and satisfaction.Design, execute, and evaluate CRM campaigns and programs across multiple channels and platforms, such as email, SMS, push notifications, web, and mobile.Segment and target customers based on their behavior, preferences, and needs, and deliver personalized and relevant messages and offers.Test and optimize CRM campaigns and programs to improve performance and ROI.Analyze and report on the impact and effectiveness of CRM campaigns and programs – provide insights and recommendations for improvement.Collaborate with other departments, such as marketing, sales, product, and analytics, to ensure alignment and integration of CRM goals and initiatives.Stay updated on the latest trends and best practices in CRM and customer loyalty.QualificationsBachelor's degree in marketing, business, or related field. Master's preferred.Minimum 10+ years of experience in CRM, customer loyalty, or retention marketing.Strong depth in analytics and ROI optimization of CRM programs.Proven track record of developing and implementing successful CRM strategies and campaigns.Strong knowledge of CRM tools and platforms, such as Salesforce, HubSpot, etc.Strength in data analysis and reporting, and familiar with CRM metrics and KPIs.Excellent communication, presentation, and leadership skills.Ability to work in a fast-paced and dynamic environment.Customer-centric and results-oriented mindset.CompensationThe base pay range for this role is $146,650 to $234,600 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience
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Director Of Global Crm |
hace 2 días
Valencia, España Hewlett-Packard A tiempo completoDirector of Global CRMSummaryThe Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms. Responsibility...
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Director Of Global Crm
hace 1 semana
Valencia, España Hewlett-Packard A tiempo completoDirector of Global CRMSummaryThe Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction.The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms.Responsibility...
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Director Of Global Crm
hace 2 semanas
Valencia, España Hewlett-Packard A tiempo completoDirector of Global CRM Summary The Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction.The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms.Responsibility...
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Director Of Global Crm
hace 2 semanas
Valencia, España Hewlett-Packard A tiempo completoDirector of Global CRMSummaryThe Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms. Responsibility...
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Director Of Global Crm
hace 1 mes
Valencia, España Hewlett-Packard A tiempo completoDirector of Global CRMDescription -SummaryThe Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction.The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and...
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Global CRM Director
hace 1 día
Valencia, Valencia, España Hewlett-Packard A tiempo completoDirector of Global CRM Job DescriptionThe Director of Global CRM is a key leadership role responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. This role oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and...
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Global CRM Director
hace 1 día
Valencia, Valencia, España Hewlett-Packard A tiempo completoDirector of Global CRM Job DescriptionThe Director of Global CRM is a key leadership role responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. This role oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and...
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Global CRM Director
hace 1 día
Valencia, Valencia, España Hewlett-Packard A tiempo completoDirector of Global CRMAt Hewlett-Packard, we are seeking a highly skilled and experienced Director of Global CRM to lead our customer relationship management efforts. As a key member of our team, you will be responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and...
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Global CRM Director
hace 2 días
Valencia, Valencia, España Hewlett-Packard A tiempo completoDirector of Global CRMAt Hewlett-Packard, we are seeking a highly skilled and experienced Director of Global CRM to lead our customer relationship management efforts. As a key member of our team, you will be responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and...
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Global CRM Strategist
hace 2 días
Valencia, Valencia, España Hewlett-Packard A tiempo completoDirector of Global CRMAt Hewlett-Packard, we are seeking a highly skilled and experienced Director of Global CRM to lead our customer relationship management efforts. The successful candidate will be responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction.Key...
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Global CRM Strategist
hace 2 días
Valencia, Valencia, España Hewlett-Packard A tiempo completoDirector of Global CRMAt Hewlett-Packard, we are seeking a highly skilled and experienced Director of Global CRM to lead our customer relationship management efforts. The successful candidate will be responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction.Key...
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Director of Global Customer Relationships
hace 2 días
Valencia, Valencia, España Hewlett-Packard A tiempo completoJob Title: Director of Global CRMJob Summary:The Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. This role oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms.Key...
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Director of Global Customer Relationships
hace 2 días
Valencia, Valencia, España Hewlett-Packard A tiempo completoJob Title: Director of Global CRMJob Summary:The Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. This role oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms.Key...
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Executive Director Of Berklee Valencia
hace 2 meses
Valencia, España Berklee College Of Music A tiempo completo.Berklee College of Music - Valencia, SpainDetailsNegotiableTemporary1 positionJob Description:Berklee Valencia is the Berklee College of Music's first international campus and its first outside of Boston. Located in Valencia's iconic City of Arts and Sciences, the magnificent 3,600-square-meter campus has been designed specifically for music and is equipped...
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Crm Specialist
hace 2 días
Valencia, Valencia, España G-Star A tiempo completoG-Star is a denim company that believes in the power of innovation and progress. We're looking for a Crm Specialist to join our Global CRM team in Valencia. As a specialist in CRM campaigns, you'll be responsible for developing global brand & seasonal CRM campaigns, analyzing consumer journeys, and optimizing online visits, conversion, and revenue. You'll...
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Crm Specialist
hace 2 días
Valencia, Valencia, España G-Star A tiempo completoG-Star is a denim company that believes in the power of innovation and progress. We're looking for a Crm Specialist to join our Global CRM team in Valencia. As a specialist in CRM campaigns, you'll be responsible for developing global brand & seasonal CRM campaigns, analyzing consumer journeys, and optimizing online visits, conversion, and revenue. You'll...
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Crm Specialist
hace 2 días
Valencia, Valencia, España G-Star Raw A tiempo completoUnlock Your Potential at G-Star RawWe're on a mission to revolutionize the denim industry, and we need talented individuals like you to join our team!As a Crm Specialist, you'll be part of our Global CRM team, based in Valencia. Your primary focus will be on developing global brand & seasonal CRM campaigns, analyzing consumer journeys, and optimizing online...
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Crm Specialist
hace 2 días
Valencia, Valencia, España G-Star Raw A tiempo completoUnlock Your Potential at G-Star RawWe're on a mission to revolutionize the denim industry, and we need talented individuals like you to join our team!As a Crm Specialist, you'll be part of our Global CRM team, based in Valencia. Your primary focus will be on developing global brand & seasonal CRM campaigns, analyzing consumer journeys, and optimizing online...
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Executive Director Of Berklee Valencia
hace 2 meses
Valencia, España Berklee College Of Music A tiempo completoBerklee College of Music - Valencia, SpainDetailsNegotiableTemporary1 positionJob Description:Berklee Valencia is the Berklee College of Music's first international campus and its first outside of Boston.Located in Valencia's iconic City of Arts and Sciences, the magnificent 3,600-square-meter campus has been designed specifically for music and is equipped...
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Executive Director of Berklee Valencia
hace 4 meses
Valencia, España Berklee College of Music A tiempo completoJob Description: Berklee Valencia is the Berklee College of Music’s first international campus and its first outside of Boston. Located in Valencia’s iconic City of Arts and Sciences, the magnificent 3,600-square-meter campus has been designed specifically for music and is equipped with state-of-the art technology. Berklee Valencia aims to provide a hub...
