Continuous Support

hace 5 meses


Gijón, España Izertis A tiempo completo

Ubicación- Gijón- Contrato- Indefinido- Jornada laboral- Tiempo completo- Sector- Internet y tecnología- Vacantes- 3¿Te gustaría trabajar como Técnico/a N1 dentro de un equipo que trabaje en proyectos punteros e innovadores, superando desafíos tecnológicos junto a personas apasionadas por la tecnología?¿Te gustaría formar parte de un equipo donde cada aportación se tiene en cuenta?Si la respuesta es SI, sigue leyendo??¿Qué buscamos?Perfil como agente del Técnico/a Sistemas en nuestras oficinas de Gijón. Se realizará a jornada completa de 40h semanales distribuida en turnos rotativos de mañanas, tardes o noche.¿Cuáles serán tus tareas?Atención al usuario, registro de consultas/incidencias/peticiones de los usuarios a través de los canales de atención al cliente de la empresaManejo de herramientas de ticketing ITSM: registro y documentación para seguimientos de incidencias/peticionesCategorizar, priorizar y gestionar escalados a otros grupo y níveles técnicos de soporteResolución de consultas e incidencias de funcionamiento en el ámbito de microinformática y administración de sistemasInstalaciones y configuraciones de sistemas operativos, maquetado de equipos, gestión de accesos (AD, Azure, )Manejo y soporte de herramientas ofimáticasMonitorización de sistemas e infraestructuras internas y de clientesVelar siempre por la buena imagen de la Empresa ante el Cliente final, es el primer punto de contacto¿Quiénes somos?¿Quiénes Somos?:Te esperamos



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    Gijón, Asturias, España Hive A tiempo completo

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    hace 4 semanas


    Gijón, Asturias, España Hive A tiempo completo

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