Service Desk Technician

hace 7 días

Sevilla, España Admiral Europe Tech A tiempo completo

Functions and Responsibilities: Management and resolution of incidents and requests transferred to level 1 on the IT services of the corporate catalogue by the owners of said IT services.
Communication/updates on incidents to business by chat and/or email.
Monitoring system performance.
Knowing the corporate IT Services catalogue.
Knowing and applying the incident and service request management processes defined in the company.
Knowing in detail the escalation matrix to the company's support groups for precise escalation to level 2.
Addressing any queries from users.
Providing assistance to IT services related to the onsite microcomputing field in the office (User station, printing and videoconference rooms, inventory management, purchases/orders to suppliers).
Staying up to date with updates and changes in the company.
Requirements: Must have requirements: +3 years of experience in a similar position.
Higher technical qualification.
Good level of spoken and written English: +B2.
Knowledge and experience with ticketing tools, Service Now at level 1 technician level is a plus.
Experience in resolving incidents related to degradation or unavailability of IT services.
Experience controlling and maintaining Linux and Windows networks and servers.
Knowledge of SQL/Oracle/Postgres databases.
Experience working with software management (installation, uninstallation, configuration, software centre) and hardware (platform, peripherals, etc.)
on endpoints.
Advanced computer skills, including office tools.
Experience as a user of computer applications.
Good communication skills with clients and suppliers.
Ability to effectively guide users.
Quick learner, highly motivated.
Organisational and problem-solving skills.
Ability to solve problems.
Ability to handle multiple requests and incidents simultaneously without losing sight of the objective.
Ability to collaborate with other work teams.
Proactivity and easy learning of new tools or those of the company.
Nice to have requirements: +5 years of experience in a similar position.
Knowledge of French.
ITL foundation/ISO 20000.

  • Técnico /a de Service Desk

    hace 2 semanas

    SEVILLA, España Eurofirms People First A tiempo completo

    Eurofirms busca un/a Técnico de Service Desk para empresa del sector energía, ubicada en Sevilla. La persona seleccionada se encargará de realizar las siguientes tareas:- Atención a usuarios de TI a través de canales telefónico, correo y web. - Resolución de incidencias y peticiones de usuarios. - Colaboración en problemas y cambios. - Utilización...

  • Técnico /A De Service Desk

    hace 2 semanas

    Sevilla, España Eurofirms A tiempo completo

    Eurofirms busca un/a Técnico de Service Desk para empresa del sector energía, ubicada en Sevilla.La persona seleccionada se encargará de realizar las siguientes tareas:- Atención a usuarios de TI a través de canales telefónico, correo y web.- Resolución de incidencias y peticiones de usuarios.- Colaboración en problemas y cambios.- Utilización de...

  • Service Desk Technician

    hace 5 días

    Sevilla, España Admiral Europe Tech A tiempo completo

    Functions and Responsibilities: Management and resolution of incidents and requests transferred to level 1 on the IT services of the corporate catalogue by the owners of said IT services.Communication/updates on incidents to business by chat and/or email.Monitoring system performance.Knowing the corporate IT Services catalogue.Knowing and applying the...

  • Electrical Technician

    hace 2 meses

    Sevilla, España First Asia Labor Service Cooperative A tiempo completo

    Electrical Technician Responsibilities:Assembling, evaluating, testing, and maintaining electrical or electronic wiring, equipment, appliances, and apparatus.Troubleshooting and repairing malfunctioning equipment, appliances, and apparatus.Constructing and fabricating parts, using hand tools and specifications.Reading and interpreting electrical and...

  • IT Service Desk para consultoría en Sevilla

    hace 4 semanas

    Sevilla, Sevilla, España Cornerjob A tiempo completo

    Oferta de trabajoLa Fundación Cornerjob busca incorporar un/a IT Service Desk para empresa del sector consultoría ubicada en Sevilla.ResponsabilidadesRealizar la atención a usuarios/as de TI a través de canales telefónico, correo y web. Resolución de incidencias y peticiones de usuarios. Colaboración en problemas y cambios.RequisitosExperiencia...

  • Service Technician

    hace 1 semana

    Sevilla, España Konecranes A tiempo completo

    Employment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: Field Service**Service Technician**: - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our...

  • Service Technician Andalucia

    hace 6 meses

    Sevilla, España Konecranes A tiempo completo

    País: España- Lugar: Sevilla, España- Información sobre la ubicación: - Tipo de empleo: Indefinido- Tiempo completo / Tiempo parcial: Tiempo completo- Tipo de lugar de trabajo: Servicio de campo**Service Technician Andalucia**: - En Konecranes, creemos que una buena experiência del cliente se consigue gracias a las personas que hay detrás del nombre...

  • Service Technician

    hace 4 semanas

    Sevilla, España Knk Machinery & Equipment Corporation A tiempo completo

    The Service Technician or Heavy Equipment Mechanic shall inspect, service, and maintain a range of heavy-duty construction equipment. He is responsible for mobilization to the job site, inspecting engines and equipment, carrying out services, conducting repairs, and providing routine maintenance. Responsibilities: Perform repairs on all types of machinery,...

  • Service Technician

    hace 4 semanas

    Sevilla, España Knk Machinery & Equipment Corporation A tiempo completo

    The Service Technician or Heavy Equipment Mechanic shall inspect, service, and maintain a range of heavy-duty construction equipment. He is responsible for mobilization to the job site, inspecting engines and equipment, carrying out services, conducting repairs, and providing routine maintenance.Responsibilities: Perform repairs on all types of machinery,...

  • Service Technician Andalucia

    hace 4 meses

    Sevilla, España Konecranes A tiempo completo

    País: España- Lugar: Sevilla, España- Información sobre la ubicación:- Tipo de empleo: Indefinido- Tiempo completo / Tiempo parcial: Tiempo completo- Tipo de lugar de trabajo: Servicio de campo**Service Technician Andalucia**:- En Konecranes, creemos que una buena experiência del cliente se consigue gracias a las personas que hay detrás del nombre de...

  • Service Desk N1

    hace 6 meses

    Sevilla, España TEMPS MULTIWORK A tiempo completo

    **Funciones**: En TEMPS llevamos 25 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiência, somos solventes y estamos comprometidos. En este momento tenemos esta posición vacante. ¿Te encaja? Buscamos Perfiles Help Desk con ALEMÁN, para colaborar en oficinas de la zona Sur: Málaga y/ o Sevilla de una...

  • Mecánico /a Service Technician - Sevilla

    hace 5 meses

    Sevilla, España Tesla A tiempo completo

    What to Expect - ¿Quieres ayudar a acelerar la transición del mundo hacia la energía sostenible? - En Tesla, esta es nuestra misión. - Estamos buscando Técnicos/ Mecánicos de vehículos, para incorporarse a nuestros centros de asistencia en España. En Tesla, nuestros/ as Técnicos son la espina dorsal de nuestras operaciones de servicio, apoyando...

  • Service Technician

    hace 4 semanas

    Sevilla, España Knk Machinery & Equipment Corporation A tiempo completo

    The Service Technician or Heavy Equipment Mechanic shall inspect, service, and maintain a range of heavy-duty construction equipment. He is responsible for mobilization to the job site, inspecting engines and equipment, carrying out services, conducting repairs, and providing routine maintenance.Responsibilities:Perform repairs on all types of machinery,...

  • Service Desk N1

    hace 5 meses

    Sevilla, España Temps Multiwork A tiempo completo

    **Funciones**:En TEMPS llevamos 25 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiência, somos solventes y estamos comprometidos. En este momento tenemos esta posición vacante. ¿Te encaja?Buscamos Perfiles Help Desk con ALEMÁN, para colaborar en oficinas de la zona Sur: Málaga y/ o Sevilla de una importante...

  • Customer Support Technician

    hace 4 semanas

    Sevilla, España Green Eagle Solutions A tiempo completo

    .Green Eagle Solutions is a rapidly growing tech company for the renewable energy sector accelerating the green energy transition by enabling fully autonomous renewable energy operations. Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability and...

  • Customer Support Technician

    hace 3 semanas

    Sevilla, España Green Eagle Solutions A tiempo completo

    .Green Eagle Solutions is a rapidly growing tech company for the renewable energy sector accelerating the green energy transition by enabling fully autonomous renewable energy operations.Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability and...

  • Senior Installation Technician

    hace 1 semana

    Sevilla, Sevilla, España Otis College of Art and Design A tiempo completo

    Experience the thrill of working for a global leader in the elevator industry with Otis, a multinational company dedicated to delivering exceptional service and innovative solutions. Our team is currently seeking a skilled Senior Installation Technician to join our crew in Huelva.About the Role:We are looking for a highly experienced installation technician...

  • Mecánico /A Service Technician - Sevilla

    hace 4 meses

    Sevilla, España Tesla A tiempo completo

    What to Expect- ¿Quieres ayudar a acelerar la transición del mundo hacia la energía sostenible?- En Tesla, esta es nuestra misión.- Estamos buscando Técnicos/ Mecánicos de vehículos, para incorporarse a nuestros centros de asistencia en España. En Tesla, nuestros/ as Técnicos son la espina dorsal de nuestras operaciones de servicio, apoyando nuestra...

  • Drives Field Service Technician

    hace 3 meses

    Sevilla, España ABB A tiempo completo

    **Drives Field Service Technician (senior)**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your...

  • Service Engineer/Technician Trainee

    hace 1 mes

    Sevilla, Sevilla, España Tetra Pak A tiempo completo

    Protect What's GoodTetra Pak is committed to making food safe and available, everywhere. We protect what's good – protecting food, people, and the planet. As a Service Engineer/Technician Trainee, you will be part of our Services team, working directly with our Field Service Operations (FSO) team and customers.Develop Your SkillsOur 18-month Future Talent...