Norwegian Content Moderator, Social Media- Barcelona

hace 6 meses

Barcelona, España Job Squad A tiempo completo

Reference:TEBA
Live and work in Spain Barcelona is a cultural gem and the city'smost famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.BUT if you are not too fond of art and culture, don't worry Barcelona is also perfect forspending the day on one of the sandy beaches, just a short walk from the city centre. While on the beach, you can enjoy some of the best Mediterranean seafood.The city has a reputation for being the most modernand forward-thinking city in Spain. Although it is a very modern city, you will still find the old neighborhoods like the Gothic Quarter, where theoldest and very charmingbuildings in the city are located - and countless bars and stores. So if you are ready to leave the Norwegian weather behind in return for beautiful beaches and a vibrant big city life with a lower tax rate, this might be the job for you
*You need an EU passport to apply*
Click here to read more about moving to Spain.
We offer Hybrid work model (work from office and your own home - in Barcelona)
Development opportunities within the company
Office located with sea views
Spanish lessons
Bi-weekly, monthly, or quarterly contests with prizes
Free group activities such as running, beach volleyball, roller skating and much more
Wellness and resilience program for mental and physical health (stress, conflict, effective communication, etc.)
Health insurance discount
Free fitness membership
Performance bonuses
Shifts available: Morning (08:00-16:00) and afternoon (16:00-00:00)
The job As a content moderator you will be responsible for reviewing and filtering the content of a popular social media platform and ensuring a safe experience for its users. This includes reviewing user flagging reports regarding content on the popular social media platform. It is a very detail oriented role, where concentration and maturity is of high importance.
Your daily work will include tasks like these:
Review user flagging reports regarding website content
Understand and remain up-to-date with client's policies and guidelines
Analyse and identify content that is not in compliance with requirements and flag for action in a timely manner
Review the reported content within agreed turnaround times and standards of quality
Recognise trends and patterns, and escalate issues outside of the established policies
Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
Review sensitive content, sometimes involving graphic or otherwise disturbing subjects
Your qualifications You speak Norwegian at a native level and you are fluent in English (B2)
Experience within content moderation, customer service, or other contact center environments is a plus, but not a must.
Affinity with social media platforms
You have a good understanding and level of computer handling skills.Ability to deal with highly sensitive content (graphic images, among others).
Aware of current cultural, political, and social events
You are professional and thorough.
If you have any questions about the position, please feel free to send an email to ******. Our recruiters are ready to help answering any question you may have

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