Payment Integrity Project Senior Analyst

hace 2 semanas


Madrid, España Cigna Health And Life Insurance Company A tiempo completo

.Payment Integrity Project Senior AnalystExcited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply Our people make all the difference in our success.Role SummaryAs a Payment Integrity Project Senior Analyst working on the Payment Integrity (PI) team you will be accountable for supporting the maintenance of the Health Cloud environment for the Payment Integrity team and other relevant projects within the International Markets business.With a natural aptitude towards Project Management skills, complemented with an analytical way of thinking, you will be able to explain difficult concepts to both technical and non-technical users. You will have significant experience articulating business complexity in the form of business processes and requirements and will be responsible for developing, specifying, validating, and documenting business needs. You will also be responsible for training and maintaining documentation related to new procedures.Responsible for facilitating and coordinating key meetings including the preparation and delivery of content for steering committees, ensuring that all project governance, outcomes, and decisions are documented allowing traceability and auditability. The role includes working across all international Books of Business to ensure alignment and efficiencies within delivery, plus share risks, issues, analysis, outcomes, and best practices. This role reports to the Payment Integrity Project Effectiveness Manager.Specific responsibilities will include:- Manage the intake form process for all Health Cloud requirements and support queries related to the Payment Integrity team processes in Health Cloud.- Collate and deliver relevant training to end users and managers on functionality, reporting and usage of Health Cloud (and any other relevant products being managed). Deliver cohesive updates on any new changes.- Partner with Payment Integrity team in facilitating user acceptance test approach and test cases.- Ensure operational readiness upon delivery of change.- Investigate, evaluate, and report alternative solutions to business needs and recommend preferred solutions.- Manage small projects/work streams that cross multiple business and technology areas following Agile or Waterfall methodology working closely with the business stakeholders and Project Manager.- Maintain change request and governance log and present monthly to senior management to ensure appropriate prioritization of tasks.- Provide support to other teams where required in business analysis, testing, documentation and/or managing specific work streams within a larger project.- Support the Payment Integrity team in business objectives and organizations to meet the objects to its broader stakeholders



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