Senior Project Analyst

hace 1 mes


Madrid, Madrid, España Cigna A tiempo completo
Job Summary: As a Payment Integrity Project Senior Analyst working on the Payment Integrity team, you will be accountable for supporting the maintenance of the Health Cloud environment for the Payment Integrity team and other relevant projects within the International Markets business.

Key Responsibilities:
• Manage the intake form process for all Health Cloud requirements and support queries related to the Payment Integrity team processes in Health Cloud.
• Collate and deliver relevant training to end users and managers on functionality, reporting, and usage of Health Cloud (and any other relevant products being managed).
• Deliver cohesive updates on any new changes.
• Partner with the Payment Integrity team in facilitating user acceptance test approach and test cases.
• Ensure operational readiness upon delivery of change.
• Investigate, evaluate, and report alternative solutions to business needs and recommend preferred solutions.
• Manage small projects/work streams that cross multiple business and technology areas following Agile or Waterfall methodology, working closely with the business stakeholders and Project Manager.
• Maintain change request and governance log and present monthly to senior management to ensure appropriate prioritization of tasks.
• Provide support to other teams where required in business analysis, testing, documentation, and/or managing specific work streams within a larger project.

About the Role: This role reports to the Payment Integrity Project Effectiveness Manager. You will have significant experience articulating business complexity in the form of business processes and requirements and will be responsible for developing, specifying, validating, and documenting business needs. You will also be responsible for training and maintaining documentation related to new procedures. The role includes working across all international Books of Business to ensure alignment and efficiencies within delivery, plus share risks, issues, analysis, outcomes, and best practices.

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