Ux Researcher, Subscriptions

hace 1 semana

Barcelona, España Dow Jones & Company, Inc. A tiempo completo

UX Researcher, Subscriptions in BARCELONA, Spain Job Description: Excellence in news demands excellence in our customers' experiences.
Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building connected, innovative and sustainable experiences/products that are data informed and with a customer lens.
The Customer Insights team supports Dow Jones strategic goals and their implementation by providing end to end understanding of our markets, customers and products from market research to user testing to rapid testing.
We are looking for a UX Researcher, Subscriptions to be a voice and advocate for users of our websites and apps across our Consumer product portfolios, learning about their goals, desires and preferences.
Our Consumer business portfolios include The Wall Street Journal, Barron's, MarketWatch, and many more.
You will help deliver a systematic study of target users and their requirements, adding realistic contexts and insights to our UX processes and provide valuable information and actionable insights to optimize solutions.
This will be a collaborative role requiring partnerships with colleagues in Customer Insights, UX Architecture, UX Design, Engineering, Product as well as SMEs and partners across Dow Jones.
This role is based in Barcelona and requires 3 days in the office, as per our current mandate which may change in the future.
The UX Researcher, Subscriptions will report to the Manager, UX Research.
Responsibilities: Work closely with UX Architects and Designers and our key partners to help define outstanding end-to-end user experiences for our Consumer audiences.
Contribute to overall product direction in collaboration with other functional area leads by delivering actionable evaluations of proposed and current UX solutions.
Play an integral role in centralizing and organizing user insights in a knowledge repository.
Report on current projects and use of resources.
Coordinate testing with third-parties and internal teams.
Demonstrate all product-related UX documentation with sound and clearly communicated rationale.
Take part in research and insight communication across a multidisciplinary team throughout each phase of a project.
Stay informed with UX research trends and techniques, and proactively pursue knowledge for professional development.
Provide feedback and recommendations on how UX can best achieve business goals supporting UX strategy and overall best practices for user experience.
Facilitate hands-on problem solving sessions, events and workshops with cross functional teams.
Supply in-depth research reports that help with decision making.
Assist in the development and tracking of product behavioral and attitudinal performance measures.
Answer questions on product experience, including behaviors, pain points, ideas for improvement.
Answer questions on treatment of content, including formats, features, and layout/structure, ease of use.
Answer questions on customer journeys - how people move through our products and how we can optimize this.
Answer questions on acquisition and onboarding journeys, including how we remove friction and improve experiences.
Meet with stakeholders to get input and communicate strategies and solutions.
Ensure that the customer stays front and center in our solutions.
Required Skill Set: 1-3 years experience in a similar role in a consumer space.
Pursuing or have completed a Bachelor's degree or equivalent experience.
Strong verbal and written communication skills.
Basic understanding of rich interactive, consumer, or enterprise web applications.
Experience conducting, analyzing and communicating UX research.
Experience with UserZoom or other user testing software, and industry standard digital product design tools (Figma, Adobe CC, Omnigraffle and prototyping software such as InVision).
Proficiency with G-suite products and experience with professional collaboration tools such as, Jira, Miro, Confluence and Airtable.
Understanding of latest Web and App user experience best practices.
Understanding of user-centered design principles.
Experience with, or a strong interest in, the media, news, information & data sector.
Comfortable in a hybrid working environment and know how to influence from a distance.
#J-18808-Ljbffr

  • UX Researcher, Subscriptions

    hace 4 semanas

    Barcelona, Barcelona, España Dow Jones A tiempo completo

    Job Title: UX Researcher, SubscriptionsAbout the Role:We are seeking a UX Researcher, Subscriptions to join our Customer Insights team at Dow Jones. As a UX Researcher, you will play a critical role in understanding our customers' needs and preferences, and in delivering exceptional user experiences for our Consumer audiences.Key Responsibilities:Work...

  • Ux Researcher, Subscriptions

    hace 1 semana

    Barcelona, España Dow Jones & Company, Inc. A tiempo completo

    .UX Researcher, Subscriptions in BARCELONA, SpainJob Description:Excellence in news demands excellence in our customers' experiences. Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively...

  • Ux Researcher, Subscriptions |

    hace 1 mes

    Barcelona, España Dow Jones A tiempo completo

    Job Description: UX Researcher, SubscriptionsExcellence in news demands excellence in our customers' experiences. Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO, and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building...

  • UX Researcher, Subscriptions

    hace 1 mes

    Barcelona, Barcelona, España Dow Jones & Company, Inc. A tiempo completo

    Job Title: UX Researcher, SubscriptionsWe are seeking a UX Researcher, Subscriptions to join our team at Dow Jones & Company, Inc. The ideal candidate will have 1-3 years of experience in a similar role in a consumer space and a strong understanding of user-centered design principles.Responsibilities:* Conduct user research to inform the design of our...

  • Ux Researcher, Subscriptions

    hace 1 mes

    Barcelona, España Dow Jones A tiempo completo

    .Excellence in news demands excellence in our customers' experiences. Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building connected, innovative and sustainable...

  • Ux Researcher, Subscriptions

    hace 2 semanas

    Barcelona, España Dow Jones & Company, Inc. A tiempo completo

    UX Researcher, Subscriptions in BARCELONA, SpainJob Description: Excellence in news demands excellence in our customers' experiences. Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively...

  • Ux Researcher, Subscriptions

    hace 2 meses

    Barcelona, España Dow Jones & Co. A tiempo completo

    .Job Description:UX Researcher, SubscriptionsExcellence in news demands excellence in our customers' experiences. Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building...

  • UX Researcher, Subscriptions

    hace 2 meses

    Barcelona, España Dow Jones A tiempo completo

    UX Researcher, Subscriptions Excellence in news demands excellence in our customers’ experiences. Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building connected,...

  • UX Researcher, Subscriptions

    hace 2 meses

    Barcelona, España Dow Jones A tiempo completo

    UX Researcher, Subscriptions Excellence in news demands excellence in our customers’ experiences. Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building connected,...

  • UX Researcher, Subscriptions

    hace 2 semanas

    Barcelona, España Dow Jones & Company, Inc. A tiempo completo

    UX Researcher, Subscriptions in BARCELONA, SpainJob Description:Excellence in news demands excellence in our customers’ experiences. Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively...

  • UX Researcher, Subscriptions

    hace 1 mes

    Barcelona, Barcelona, España Dow Jones A tiempo completo

    Job Title: UX Researcher, SubscriptionsAbout the Role:We are seeking a highly skilled UX Researcher to join our Consumer Business team at Dow Jones. As a UX Researcher, you will be responsible for conducting user research to inform the design of our consumer-facing products and services.Key Responsibilities:Conduct user research to inform the design of our...

  • Ux Researcher, Subscriptions

    hace 1 mes

    Barcelona, España Dow Jones A tiempo completo

    Excellence in news demands excellence in our customers' experiences. Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building connected, innovative and sustainable...

  • Ux Researcher, Subscriptions

    hace 1 semana

    Barcelona, España Dow Jones A tiempo completo

    Excellence in news demands excellence in our customers' experiences.Our Technology Group brings together Product, UX, Engineering, Data AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building connected, innovative and sustainable...

  • UX Researcher, Subscriptions

    hace 2 semanas

    Barcelona, España Dow Jones A tiempo completo

    Excellence in news demands excellence in our customers’ experiences. Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building connected, innovative and sustainable...

  • UX Researcher, Subscriptions

    hace 2 meses

    BARCELONA, España Dow Jones A tiempo completo

    Job Description: UX Researcher, Subscriptions Excellence in news demands excellence in our customers’ experiences. Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and...

  • Ux Researcher, Subscriptions

    hace 1 mes

    Barcelona, España Dow Jones A tiempo completo

    Job Description:UX Researcher, SubscriptionsExcellence in news demands excellence in our customers' experiences.Our Technology Group brings together Product, UX, Engineering, Data & AI, PMO and Operations with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building...

  • Lab Ux Researcher

    hace 4 semanas

    Barcelona, España Amyc-Ux A tiempo completo

    Multi-national company leader in the printing sector located in Barcelona.We are looking for a passionate UX Researcher to be responsible for a UX Lab. You will be the main responsible for testing software and hardware with worldwide users in the UX Lab of our client. You will lead the different tests, surveys, card sorting, or other required testing...

  • Lab Ux Researcher

    hace 4 semanas

    Barcelona, España Amyc-Ux A tiempo completo

    Multi-national company leader in the printing sector located in Barcelona.We are looking for a passionate UX Researcher to be responsible for a UX Lab.You will be the main responsible for testing software and hardware with worldwide users in the UX Lab of our client.You will lead the different tests, surveys, card sorting, or other required testing...

  • User Experience Researcher, Subscriptions

    hace 1 mes

    Barcelona, Barcelona, España Dow Jones A tiempo completo

    Job Title: UX Researcher, SubscriptionsAbout the Role:We are seeking a UX Researcher, Subscriptions to join our Customer Insights team at Dow Jones. As a UX Researcher, you will be responsible for conducting user research to inform the design of our consumer products, including The Wall Street Journal, Barron's, and MarketWatch.Key Responsibilities:Work...

  • UX Researcher for Global Product Testing

    hace 1 semana

    Barcelona, Barcelona, España Amyc-Ux A tiempo completo

    Amyc-Ux is seeking a skilled UX Researcher to lead user testing in a global UX Lab.Responsibilities:Conduct user testing of software and hardware products in a UX Lab settingDevelop and implement user testing methodologies, including surveys and card sortingManage and set up UX Lab audio and video equipmentPrepare and deliver detailed testing results and...