Cxo (Chief Experience Officer)

hace 1 mes


España Divain Team S.L. A tiempo completo

Descripción del Puesto: Buscamos un CXO (Chief Experience Officer) excepcional para liderar la estrategia de experiencia del cliente en nuestra organización. El candidato ideal deberá tener al menos 3 años de experiencia demostrable en e-commerce y una sólida trayectoria en la optimización de la experiencia del cliente. Responsabilidades: ? Definir y liderar la estrategia de experiencia del cliente en todos los puntos de contacto. ? Analizar el feedback de clientes y las métricas de rendimiento para implementar mejoras efectivas. ? Colaborar con los equipos de marketing, ventas y operaciones para asegurar una experiencia coherente y satisfactoria. ? Desarrollar programas de fidelización y retención de clientes. ? Mantenerse actualizado sobre las tendencias de la industria y las mejores prácticas en experiencia del cliente. Requisitos: ? Mínimo 3 años de experiencia en roles relacionados con e-commerce y experiencia del cliente (se comprobará). ? Habilidades analíticas fuertes con capacidad para interpretar datos y métricas. ? Excelentes habilidades de liderazgo y comunicación. ? Capacidad para trabajar en un entorno dinámico y en constante cambio. Ofrecemos: ? Oportunidades de crecimiento y desarrollo profesional. ? Un entorno de trabajo colaborativo y orientado a resultados. ? Salario competitivo y beneficios atractivos. Si tienes pasión por mejorar la experiencia del cliente y cumples con los requisitos, queremos



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