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Technical Consultant

hace 2 meses


Madrid, España Importante Grupo A tiempo completo

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking team, we invite you to apply.
ServiceNow Technical Consultant Remote: Spain
Competitive Salary
Overview Acorio, an NTT DATA company, is looking for a ServiceNow Technical Consultant who is passionate about the platform and wants to push the boundaries of the product suite every day. You'll be surrounded by and learn from some of the top ServiceNow talent in the industry, all while working on a variety of challenging customer solutions in a fast-paced and collaborative environment.
Why Acorio Acorio is a top cloud consultancy focused on the ServiceNow enterprise cloud platform. We deliver large-scale Enterprise Service Management transformation projects to Enterprise clients. We offer credibility with start-up agility, innovation, and a relentless focus on customer excellence. Through direct customer feedback, we are one of the highest rated companies in our industry.
We're laser focused on keeping that leadership position as we grow, and this position will play an important role in continuing Acorio's success in exceptional customer delivery.
Why We Think This Position is Great As a ServiceNow Technical Consultant within the Acorio team, you will have direct access to some of the most accomplished individuals within the ServiceNow ecosystem. You will have the opportunity to work on a wide variety of implementations, integrations, and upgrades within some of the top Enterprise companies. Acorio is one of the fastest growing consultancies in the ecosystem, and our commitment to learning and development gives the ServiceNow Technical Consultant a unique opportunity to grow with individualized roadmaps and training.
A Day in the Life Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform.
Advise clients on best practices within the ServiceNow platform to create lasting value and enhanced experiences.
Collaborate effectively with virtual team members to achieve project goals and produce a variety of high-quality deliverables.
Contribute on multiple Agile engagements, utilizing the Acorio methodology and tools to enhance project efficiency.
Demonstrate flexibility by delivering on a variety of project roles, including documentation, testing, and training.
Innovate and identify solutions that can be reused on future engagements.
Proactively keep ServiceNow skills current and contribute to Acorio thought leadership.
What You Bring 2-5 years of experience with ServiceNow and a comprehensive understanding of the ServiceNow enterprise product suite (including core process areas in ITSM, plus others such as ITOM, HR, CSM, UX, ITAM, ITBM).
Broad experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, CMDB, Knowledge; 2+ additional process areas outside of Core, at least one process area outside of IT (HR, GRC, Finance Mgmt, Facilities, etc.).
Experience in one or more of the following is a plus: Orchestration, Integrations, Service Portal (UX Design).
Experience working with Agile teams, methodologies, and tools in a virtual environment.
A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.
Extra Awesome Professional services experience.
ServiceNow Certified Application Developer.
ServiceNow Certified System Administrator.
ServiceNow Certified Implementation Specialist.
Benefits Our people are the most critical component of our success.

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