Field Service Coordinator Thermal
hace 1 mes
.Who are we? At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. We are actively seeking a Field Service Coordinator - Thermal to join our dynamic team in Madrid, Spain What kind of work will you be doing? Respond professionally to assigned service calls, adhering to procedures outlined in the Field Procedure Manual and safety policies. Keep dispatching center informed of schedule and job statuses, ensuring spare parts are properly managed. Submit paperwork accurately and on time, providing debriefs for Wireless Field Service. Maintain accuracy of customer and installed base database, reporting errors and identifying sales or service leads. Act as key customer reference point for emergencies and troubleshooting, ensuring availability during weekends and nights as per labor laws. Manage staff scheduling, holidays, and absences, ensuring efficiency, productivity, and KPI targets are met. Provide technical support to Customer Engineers (CEs), conducting site visits to monitor safety and work standards. Perform regular site and CE Health & Safety Audits, oversee van stocks inventory, and lead investigation into customer complaints. Supervise warranty claims and ensure discipline in ERP system and Wireless Field Automation usage. Administer On-the-Job Training, ensure engineers have correct tools, and manage time sheets and invoicing processes. Assist dispatching team, provide 24/7 mobile support to engineers, and transfer leads to sales team. What will make you successful? School Background: Air Conditioning or Electrical engineering high school diploma; Language skills: Native in the local language; Good English; Technical / Functional skills: Minimum 10 years of experience in the Air Conditioning industry / UPS industry; Computer Literate (All office associated programs including Outlook and Microsoft Project); Able to managepeople and coordinate/run projects; Well organizedand able to work under pressure; Attitudes: Customer service oriented. Should YOU meet the requirements outlined, we invite you to submit your application and initiate the process of charting your career path within our thriving and nurturing workplace The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion
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Thermal Field Service Operations Coordinator
hace 4 semanas
Madrid, Madrid, España Vertiv A tiempo completoJob TitleThermal Field Service CoordinatorVertiv is seeking a highly skilled and experienced Thermal Field Service Coordinator to join our team in Madrid, Spain. The successful candidate will be responsible for coordinating and managing thermal field service operations, ensuring timely and efficient delivery of services to our customers.Responsibilities•...
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Field Service Coordinator Thermal
hace 6 meses
Madrid, España Vertiv Group Corp A tiempo completo**Who are we?** At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a...
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Field Service Coordinator Thermal
hace 1 mes
Madrid, España Vertiv Co A tiempo completo.Who are we?At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly...
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Field Service Coordinator Thermal
hace 5 días
Madrid, España Vertiv Co A tiempo completo.Who are we?At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly...
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Field Service Coordinator Thermal
hace 1 mes
Madrid, España Vertiv A tiempo completoWho are we? At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly...
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Field Service Engineer Thermal
hace 6 meses
Madrid, España Vertiv Group Corp A tiempo completo**Who are we?** At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a...
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Field Service Coordinator Thermal
hace 6 meses
Madrid, España Vertiv A tiempo completoWho are we? At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $ billion in sales, a strong customer base and global reach spanning...
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Field Service Coordinator Thermal
hace 1 mes
Madrid, España Vertiv A tiempo completoWho are we?At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly...
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Thermal Field Service Coordinator Specialist
hace 3 semanas
Madrid, Madrid, España Vertiv A tiempo completoAbout the Role">We are seeking a seasoned professional to fill the position of Thermal Field Service Coordinator. Located in Madrid, Spain, this role will play a vital part in our dynamic team's success.">Key Responsibilities">">Respond professionally to assigned service calls, adhering to procedures outlined in the Field Procedure Manual and safety...
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Field Service Coordinator Thermal
hace 2 semanas
Madrid, España Vertiv Co A tiempo completoWho are we?At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly...
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Field Service Coordinator Thermal
hace 1 semana
Madrid, España Vertiv Co A tiempo completoWho are we?At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly...
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Field Service Coordinator Thermal
hace 1 mes
Madrid, España Vertiv Co A tiempo completoWho are we? At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning...
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Ac Power Field Service Coordinator
hace 6 meses
Madrid, España Vertiv Group Corp A tiempo completo**Who are we?** At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a...
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AC Power Field Service Coordinator
hace 6 meses
Madrid, España Vertiv A tiempo completoWho are we? At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower...
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Thermal Field Service Engineer
hace 4 meses
Madrid, España Vertiv A tiempo completo*** - To assure installation, service and repair of Company products at customer premises, maintaining relations with customer, salesman, distributors and other within his/her area. - Responsible for the assigned spares VAN stock.Follow and respect, in all its technical interventions, the environmental guidelines established by Vertiv Spain, and those that...
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Thermal Field Service Engineer
hace 3 meses
Madrid, España Vertiv A tiempo completo*** - To assure installation, service and repair of Company products at customer premises, maintaining relations with customer, salesman, distributors and other within his/her area. - Responsible for the assigned spares VAN stock.Follow and respect, in all its technical interventions, the environmental guidelines established by Vertiv Spain, and those that...
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Senior DC Operations Coordinator
hace 3 semanas
Madrid, Madrid, España Vertiv A tiempo completoJob Description:The role of a Senior DC Operations Coordinator is to provide centralized support for Vertiv Services customers and engineers. The coordinator will serve as the primary point of contact for customer inquiries, engineer information, and remote monitoring alarms.Main Responsibilities:Maintain visibility reports of customer devices in Hosting...
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Customer Service Coordinator
hace 3 semanas
Madrid, España Sagan A tiempo completoJob Title: Customer Service Coordinator - Latam Location: Remote Work Schedule: 40 hours per week, evenings and weekends required on a rotating schedule.Job Description: As a Customer Service Coordinator, you will be the first point of contact for our customers, managing communications through calls and emails.This role blends customer support with sales...
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Senior Thermal Systems Engineer
hace 4 semanas
Madrid, Madrid, España GMV A tiempo completoGWMV is an experienced technology group in the aerospace sector, seeking a talented Senior Thermal Systems Engineer to join our Space Avionics and Equipment team. In this role, you will design, develop, and qualify avionics systems and equipment for satellites and launchers as part of inspiring and cutting-edge projects.ResponsibilitiesPerform thermal...
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Eoc Coordinator
hace 6 meses
Madrid, España Vertiv Group Corp A tiempo completo**Who are we?** At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a...