Empleos actuales relacionados con Support Analyst First Line - Las Palmas de Gran Canaria - La Provincia
-
Support Analyst First Line
hace 4 días
Las Palmas de Gran Canaria, España Grupo Crit A tiempo completoSupport Analyst First Line (Las Palmas - Dutch) Responsibilities:Interact with customers via telephone, e-mail and the web, providing technical support and problem-solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the...
-
Support Analyst First Line
hace 4 días
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoResponsibilities- Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.- Identify, evaluate and prioritize customer problems and complaints.- Analyze customer problems and formulate plans of resolution.- Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...
-
Support Analyst First Line
hace 3 días
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoCompleta Responsibilities- Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.- Identify, evaluate and prioritize customer problems and complaints.- Analyze customer problems and formulate plans of resolution.- Assist in identifying resolution gaps at the helpdesk and author knowledge base...
-
Support Analyst First Line
hace 4 días
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoResponsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author knowledge base...
-
Support Analyst First Line
hace 5 días
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoCompleta Responsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author...
-
Support Analyst First Line
hace 5 días
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoResponsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author knowledge base...
-
Support Analyst First Line Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob DescriptionAs a Support Analyst First Line, you will be the first point of contact for customers seeking technical support and problem-solving assistance. Your primary responsibility will be to interact with customers via various communication channels, providing timely and effective solutions to their technical issues.Key Responsibilities:Identify and...
-
Support Analyst First Line
hace 2 meses
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoSupport Analyst First Line (Tenerife-Dutch)Responsibilities:Interact with customers via telephone, e-mail and the web, providing technical support and problem-solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk...
-
Support Analyst First Line
hace 2 meses
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoSupport Analyst First Line (Tenerife-Dutch) Responsibilities: Interact with customers via telephone, e-mail and the web, providing technical support and problem-solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk...
-
Technical Support Specialist
hace 3 semanas
Las Palmas de Gran Canaria, Las Palmas, España Grupo Crit A tiempo completoJob DescriptionJob Title: Support Analyst First LineJob Summary: We are seeking a highly skilled and motivated Support Analyst First Line to join our team at Grupo Crit. As a Support Analyst First Line, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Interact with customers via...
-
Technical Support Specialist
hace 3 semanas
Las Palmas de Gran Canaria, Las Palmas, España Grupo Crit A tiempo completoJob DescriptionJob Title: Support Analyst First LineJob Summary: We are seeking a highly skilled and motivated Support Analyst First Line to join our team at Grupo Crit. As a Support Analyst First Line, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Interact with customers via...
-
Technical Support Specialist
hace 3 semanas
Las Palmas de Gran Canaria, Las Palmas, España Grupo Crit A tiempo completoJob Title: Support Analyst First LineJob Summary:We are seeking a highly skilled and motivated Support Analyst First Line to join our team at Grupo Crit. As a Support Analyst First Line, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Interact with customers via various...
-
Technical Support Specialist
hace 3 semanas
Las Palmas de Gran Canaria, Las Palmas, España Grupo Crit A tiempo completoJob Title: Support Analyst First LineJob Summary:We are seeking a highly skilled and motivated Support Analyst First Line to join our team at Grupo Crit. As a Support Analyst First Line, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Interact with customers via various...
-
Support Analyst First Line
hace 5 días
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoSupport Analyst First Line (Tenerife-Dutch) Responsibilities: Interact with customers via telephone, e-mail and the web, providing technical support and problem-solving abilities. Identify, evaluate and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the...
-
Support Analyst First Line
hace 3 semanas
Las Palmas de Gran Canaria, España La Provincia A tiempo completoResponsibilitiesInteract with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities.Identify, evaluate, and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...
-
Support Analyst First Line
hace 3 meses
Las Palmas de Gran Canaria, España Grupo Crit A tiempo completoResponsibilities Interact with customers via telephone, e-mail and the web, providing technical support and problem-solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...
-
Support Analyst First Line
hace 3 meses
Las Palmas de Gran Canaria, España La Provincia A tiempo completoResponsibilitiesInteract with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities.Identify, evaluate, and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...
-
Support Analyst First Line
hace 3 meses
Las Palmas de Gran Canaria, España Grupo Crit A tiempo completoResponsibilities- Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.- Identify, evaluate and prioritize customer problems and complaints.- Analyze customer problems and formulate plans of resolution.- Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...
-
Support Analyst First Line
hace 3 meses
Las Palmas de Gran Canaria, España Grupo Crit A tiempo completoResponsibilities- Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.- Identify, evaluate and prioritize customer problems and complaints.- Analyze customer problems and formulate plans of resolution.- Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...
-
Support Analyst First Line
hace 1 semana
Las Palmas de Gran Canaria, España Grupo Crit A tiempo completoResponsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author knowledge base...
Support Analyst First Line
hace 3 meses
Responsibilities Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities.Identify, evaluate, and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly.Evaluate new services, processes, and technologies introduced at the helpdesk.Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements.Work with departmental staff to promote, develop, and maintain strong customer service values.Escalate unresolved issues to support leads, designated (Client) service group.Minimum Requirements Mandatory languages: German and EnglishBasic PC SkillsGood communication skillsAvailability to work in shifts: 7x24 (40 hours per week - 5 days per week)Advanced experience in Organization Development: Service Orientation, Insight, Proactive CooperationBasic understanding of the principles, theories, and practices of group dynamics and/or team developmentBasic Business Development: Results Focused, InitiativeCustomer-orientedExperience: No specific experience is required (initial training)#J-18808-Ljbffr
