It Help Desk
hace 3 semanas
.About CignaLet us tell you a little more about us. Cigna exists to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts, and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions.We are going through an exciting period of expansion; at the center of our International division's ambitious growth strategy, we are currently working towards a multi-year effort to implement a consistent digital strategy for the international markets.About the jobCigna, a leading global health insurer, is looking to recruit an experienced IT Service Analyst in our Madrid office. This successful candidate will be a member of the Technology, Engineering & Operations group.Reporting to the Service Desk Manager, you will provide operational support and account administration within the Service Desk team.This role will be based in the Madrid office.The successful candidate will be a high-performing individual who is methodical, inquisitive, and has a passion for technology and service.Main duties and responsibilitiesProvide technical support to onsite and remote users.Install, configure, and support (IMAC) end-user devices.Manage/monitor IT Service Desk Incidents and Service Requests via the call management system.Manage User system access for various applications.Identify ways to improve the quality of the service provided and/or the efficiency of the processes within the team.Ensure all incidents are managed in accordance with targets set out in SLA.Escalate any issues/outages to IT End User Services Manager.Prioritize and allocate requests within IT Support teams.Required SkillsTwo years of experience within an IT support team.Incident management skills.Experience with a call management system.Experience with Microsoft Office.Windows 10 support and build experience (both OS and PC hardware).Active Directory.Citrix Support.SCCM.Exchange account maintenance.Networking & patching.Desirable SkillsITIL foundation certified.Microsoft certification.Experience with Service Now.Avaya Telephony.About YouCommunicate clearly and effectively.Excellent communication skills, able to correspond efficiently and effectively both verbally and in written format.A positive 'can-do' attitude with a strong commitment to customer support.Why should you join Cigna?You will get the chance to work with a global, truly innovative and flexible Technology division that is growing rapidly due to continued success and massive transformation.We are constantly investing in, improving, and innovating our global technology stack.You will join a business that truly invests in you as a person. You will be offered the opportunity to progress your knowledge and skills through both internal and external training, take secondment to other teams/projects, and much more.FLEXIBILITY – We are a truly flexible business. We offer remote/home working as well as flexible start/finish times
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Help Desk Engineer
hace 1 semana
Madrid, Madrid, España A&O It Group A tiempo completoJob OverviewAO IT Group is a leading global IT services provider, delivering fully managed IT solutions and cyber security services. We are seeking an experienced Help Desk Engineer to join our team.About the RoleWe are looking for a skilled Help Desk Engineer to provide technical support to customers and their networked computers and peripherals. The...
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Help Desk con Francés, Madrid
hace 4 días
Madrid, España Zaidan IT Consulting A tiempo completoHelp Desk con Francés en Madrid. Para importante cliente ubicado en Pozuelo de Alarcon se requiere Técnico de soporte Atención en Helpdesk IT nível 1 como algunos de nível 2 Experiência de 6 meses a 1 año en labores de soporte presencial o remoto Manejo de herramientas de ticketing Imprescindible Manejo de francés Alta (preferiblemente...
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IT Help Desk
hace 2 días
Madrid, España AKKA TECHNOLOGIES A tiempo completoAKKA & Modis are now Akkodis is a European leader in Engineering and Technology Consulting Services. Accelerating innovation at its customers, AKKA & Modis are now Akkodis supports major players in the automotive, aerospace, telco&media, industrial, energy, rail and life science sectors throughout the lifecycle of their products, including those made with...
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Help Desk Con Francés, Madrid
hace 2 días
Madrid, España Zaidan It Consulting A tiempo completoHelp Desk con Francés en Madrid.Para importante cliente ubicado en Pozuelo de Alarcon se requiereTécnico de soporte Atención en Helpdesk IT nível 1 como algunos de nível 2Experiência de 6 meses a 1 año en labores de soporte presencial o remotoManejo de herramientas de ticketingImprescindible Manejo de francés Alta (preferiblemente...
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Help Desk It
hace 5 días
Madrid, España Copernicus A tiempo completoEn Copernicus, nos encontramos en búsqueda de un perfil Help Desk IT para que se una al equipo de IT.La persona seleccionada será responsable de actuar como contacto principal para todas las actividades de soporte técnico, mantenimiento, supervisión y atención de las incidencias escaladas por los usuarios de la compañía, garantizando un enrutamiento...
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Help Desk It
hace 5 días
Madrid, España Copernicus A tiempo completoEn Copernicus, nos encontramos en búsqueda de un perfil Help Desk IT para que se una al equipo de IT.La persona seleccionada será responsable de actuar como contacto principal para todas las actividades de soporte técnico, mantenimiento, supervisión y atención de las incidencias escaladas por los usuarios de la compañía, garantizando un enrutamiento...
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Help Desk It
hace 2 días
Madrid, España Copernicus A tiempo completoEn Copernicus, nos encontramos en búsqueda de un perfil Help Desk IT para que se una al equipo de IT.La persona seleccionada será responsable de actuar como contacto principal para todas las actividades de soporte técnico, mantenimiento, supervisión y atención de las incidencias escaladas por los usuarios de la compañía, garantizando un enrutamiento...
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Help Desk It
hace 5 días
Madrid, España Copernicus A tiempo completoEn Copernicus, nos encontramos en búsqueda de un perfil Help Desk IT para que se una al equipo de IT.La persona seleccionada será responsable de actuar como contacto principal para todas las actividades de soporte técnico, mantenimiento, supervisión y atención de las incidencias escaladas por los usuarios de la compañía, garantizando un enrutamiento...
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Help Desk IT
hace 22 horas
Madrid, España Copernicus A tiempo completoEn Copernicus, nos encontramos en búsqueda de un perfil Help Desk IT para que se una al equipo de IT. La persona seleccionada será responsable de actuar como contacto principal para todas las actividades de soporte técnico mantenimiento, supervisión y atención de las incidencias escaladas por los usuarios de la compañía, garantizando un enrutamiento...
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Help Desk Analyst
hace 4 semanas
Madrid, España Deploy A tiempo completoOverview Our Client seeks a motivated, customer-oriented IT Help Desk Analyst to join our dynamic IT support team.The ideal candidate will possess strong problem-solving skills, exceptional communication abilities, and a passion for providing high-quality technical assistance to our internal users.As an IT Help Desk Analyst, you will play a pivotal role in...
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Help Desk IT
hace 3 días
Madrid, España Copernicus A tiempo completoEn Copernicus, nos encontramos en búsqueda de un perfil Help Desk IT para que se una al equipo de IT. La persona seleccionada será responsable de actuar como contacto principal para todas las actividades de soporte técnico, mantenimiento, supervisión y atención de las incidencias escaladas por los usuarios de la compañía, garantizando un enrutamiento...
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It Help Desk- Madrid
hace 4 semanas
Madrid, España Kenes Group A tiempo completoGet the latest Kenes News directly to your inbox!Subscribe today to our Empowering Knowledge Newsletter.WHY KENES:At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering...
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It Help Desk- Madrid
hace 4 semanas
Madrid, España Kenes Group A tiempo completoGet the latest Kenes News directly to your inbox!Subscribe today to our Empowering Knowledge Newsletter.WHY KENES:At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering...
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Help Desk Support
hace 7 meses
Madrid, España Kuehne+Nagel A tiempo completo¿Tienes una vocación clara por el sector de las nuevas técnologias?¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando? - ** Tu función **:En la actualidad, Kuehne + Nagel selecciona un/a profesional para desempeñar las tareas de IT Help Desk Support para sus oficinas ubicadas en Madrid. En dependencia del/de la...
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Help Desk Support
hace 2 meses
Madrid, España Kuehne+Nagel A tiempo completo¿Tienes una vocación clara por el sector de las nuevas técnologias?¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando? ** Tu función**: En la actualidad, Kuehne + Nagel selecciona un/a profesional para desempeñar las tareas de IT Help Desk para sus oficinas ubicadas en Madrid. En dependencia del/de la director/a del...
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Help Desk Analyst
hace 3 semanas
Madrid, España Deploy A tiempo completoOverview Our Client seeks a motivated, customer-oriented IT Help Desk Analyst to join our dynamic IT support team. The ideal candidate will possess strong problem-solving skills, exceptional communication abilities, and a passion for providing high-quality technical assistance to our internal users. As an IT Help Desk Analyst, you will play a pivotal role in...
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Help Desk Assistant
hace 2 días
Madrid, España Small World Financial Services A tiempo completo**Job purpose summary**: Small World empower everyone in the world to be able to send and receive money anywhere, anytime with a unique combination of speed and simplicity. Small World Financial Services is looking for a profile of Help Desk Assistant, who will be based in our head office in Madrid, Spain. The technician will be part of the IT Help Desk...
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It Help Desk- Madrid
hace 4 semanas
Madrid, España Kenes Group A tiempo completoGet the latest Kenes News directly to your inbox! Subscribe today to our Empowering Knowledge Newsletter. WHY KENES: At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in...
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It Help Desk- Madrid
hace 4 semanas
Madrid, España Kenes Group A tiempo completoGet the latest Kenes News directly to your inbox!Subscribe today to our Empowering Knowledge Newsletter.WHY KENES: At Kenes, we foster a family-like work environment within a global company.We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth.We believe in empowering...
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It Help Desk- Madrid
hace 4 semanas
Madrid, España Kenes Group A tiempo completoGet the latest Kenes News directly to your inbox!Subscribe today to our Empowering Knowledge Newsletter.WHY KENES:At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering...
