Field Service Technician

hace 6 días

Málaga, España Minetek Pty A tiempo completo

.Add expected salary to your profile for insights. Minetek is an innovative and progressive organisation specialising in the design, manufacture, installation, and servicing of solutions for the industrial and resource sectors, both domestic and international. With over 150 years of combined experience, the business has successfully delivered thousands of projects worldwide for hundreds of clients. About the role: This position demands someone self-motivated, reliable, and committed to assisting with the installation and repair of Minetek's Installations in Regional Western Australia. Note: This role requires frequent travel around the region. (70/30) Responsibilities: Travelling throughout the region to various mining operations for regular on-site inspections and visits. Auditing, testing, installation, commissioning, warranty and breakdown assistance of Minetek's Air, Sound and Water products. Completing regional service and repair jobs to ensure they are completed to the customer's expected level of quality and within the negotiated time frame. Providing quick response solutions to technical issues that may arise during or after post-installation. Liaising closely with key stakeholders to ensure the highest level of customer satisfaction is achieved. Establish and maintain relationships with existing and new vendors and contractors within the region. Providing assistance and guidance to service staff and Project managers on all project-related matters. Assisting with various operational requirements, assessments, process improvement, and documentation as required. Identifying opportunities for additional product sales and services through effective relationship management and networking. Ensuring Minetek quality standards are upheld and that work is conducted safely and in accordance with company policy at all times. Essential trade qualifications, experience working in a similar role and highly capable with equipment installs and troubleshooting. Mechanical experience is essential. A knowledge of the Australian mining industry, specifically the geography and ownership of operations in the region. Excellent communication and interpersonal skills, with a positive, can-do customer service attitude. An inherent technical aptitude with the ability to learn new products, understanding their capability and associated benefits that will support client relations. Highly adaptable with exceptional fault finding and independent problem-solving skills based on the ability to gather and process information, consider alternatives and determine best plans. Hands-on install supervision and coordination of field maintenance, utilising site personnel and subcontractors. Consistently thinking 'outside of the box' to improve project deliverables, timelines and margin. Strong safety management awareness with a passion for educating and promoting fundamental WHS practices in line with company policies and procedures

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