Payments & Fraud Specialist

hace 1 mes


Barcelona, España Exoticca A tiempo completo

What is Exoticca? Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.

We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.
What is our proposal? We are seeking a highly skilled and detail-oriented Payments & Fraud Specialist to join our Payments team. The ideal candidate will be responsible for managing anti-fraud measures and representing chargebacks, ensuring all disputes are handled efficiently and accurately. This role is crucial in safeguarding the company's revenue and enhancing the customer experience. The Payments & Fraud Specialist will work closely with a dedicated team in charge of the daily operations.
What will you do? Chargeback Management: Oversee all aspects of the chargeback process, including receiving, investigating, and resolving chargeback disputes in a timely manner. Anti-Fraud Measures: Implement and monitor anti-fraud strategies to prevent chargebacks related to fraudulent activities. Chargeback Representment: Represent chargeback disputes, providing thorough documentation and communication with banks and customers. Define template in an iterative manner to foster increases in win rate. Data Analysis and Reporting: Maintain detailed records of chargeback cases and generate reports for the Head of Payments and other stakeholders, highlighting trends, root causes, and potential areas for improvement. Payments: Understand and collaborate in payments projects, with experience with Payment Service Providers. Payouts: Experience with Virtual Credit Cards (VCC) and issuing is a plus. Collaboration: Work closely with the dedicated chargeback team to ensure cohesive and efficient handling of all chargeback and fraud-related issues. Compliance: Ensure all chargeback activities comply with industry regulations, company policies, and card network rules. Experience with PCI Compliance is a plus. Minimum Requirements: Bachelor's degree in Finance, Business Administration, or a related field. Minimum of 3 years experience in chargeback management, anti-fraud measures, or a similar role within the payments industry, with experience in both the US and European markets. Strong analytical and problem-solving abilities. Excellent communication and negotiation skills. Proficiency in Microsoft Office, especially Excel, and familiarity with payment processing systems. Detail-oriented with the ability to manage multiple tasks and deadlines. Thorough understanding of chargeback processes, credit card industry regulations, and fraud prevention techniques. High level of integrity and accountability. Ability to work independently and as part of a team. Proactive and self-motivated with a customer-centric mindset. What we offer: Competitive compensation package in line with job responsibilities and experience. Flexible compensation management for diet, transportation, private health insurance with Cobee. Hybrid work model: Offices in Barcelona city. Permanent contract from the start. Travel packages at reduced prices Unlimited coffee, team lunches, English lessons, bi-annual company parties. Become part of a fun and motivated multicultural team at an agile and rapidly growing organization Join Exoticca and play a pivotal role in creating life milestones through unforgettable travel experiences This is your opportunity to shape the future of a dynamic and innovative travel brand on a global scale.
Exoticca is an equal opportunity employer. Diversity and inclusiveness are our core. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law. #LI-Hybrid

#J-18808-Ljbffr



  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Exoticca Payments Fraud SpecialistWe are seeking a highly skilled and detail-oriented Payments & Fraud Specialist to join our Payments team. The ideal candidate will oversee all aspects of the chargeback process, implement anti-fraud strategies, and work closely with a dedicated team to ensure cohesive and efficient handling of all chargeback and...


  • Barcelona, España Exoticca A tiempo completo

    .What is Exoticca? Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...


  • Barcelona, España Stayforlong A tiempo completo

    .We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries. As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with progressively cheaper...


  • Barcelona, España Exoticca A tiempo completo

    What is Exoticca?Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips.At the core of Exoticca's brand equity is the commitment to "creating life milestones."We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...


  • Barcelona, España Exoticca A tiempo completo

    What is Exoticca?Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...


  • Barcelona, España Exoticca A tiempo completo

    What is Exoticca?Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...


  • Barcelona, España Exoticca A tiempo completo

    What is Exoticca? Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...


  • Barcelona, España Exoticca A tiempo completo

    What is Exoticca?Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...


  • Barcelona, España Stayforlong A tiempo completo

    .We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries.As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with progressively cheaper...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    We are seeking a highly skilled and detail-oriented Payments & Fraud Specialist to join our team.About ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our mission is to create life milestones through unforgettable travel experiences.We believe in delivering...


  • Barcelona, España Kantox A tiempo completo

    We are looking for a Transaction Monitoring and Data Analyst Specialist _w_ho will contribute to the company's growth and support our sales and operations teams in Spain with an office based in Barcelona. You will be involved in our UK, European and Worldwide client's transaction monitoring, and also looking for ways to improve our current processes. As a...


  • Barcelona, Barcelona, España Te Connectivity A tiempo completo

    Job OverviewIn this role as Senior Fraud Investigation Specialist at TE Connectivity, you will play a crucial part in ensuring the integrity of our global operations.


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    About UsAt ADM VALUE, a subsidiary of the TESSI group, we are committed to delivering innovative solutions that enhance the customer experience. Our company is present in 6 countries and has a consolidated presence in 16 strategically located production sites worldwide.Our ImpactWe are dedicated to providing excellent customer service through a team of over...

  • Payments & Fraud Expert

    hace 4 semanas


    Barcelona, Barcelona, España Exoticca A tiempo completo

    At Exoticca, we're seeking a highly skilled Financial Risk Manager to safeguard our revenue and enhance the customer experience. This role is crucial in managing anti-fraud measures and chargebacks.The ideal candidate will oversee all aspects of the chargeback process, including receiving, investigating, and resolving disputes in a timely manner. They will...


  • Barcelona, Barcelona, España Bitpanda A tiempo completo

    Company OverviewWe simplify wealth creation, empowering investors to trust themselves in building their financial freedom. Founded in 2014 by Eric Demuth, Paul Klanschek and Christian Trummer in Vienna, Austria, we provide a user-friendly platform for investing in cryptocurrencies, stocks, precious metals, and commodities with any sized budget, 24/7.Our...


  • Barcelona, Barcelona, España Stayforlong A tiempo completo

    Job Title: Payment Fraud AnalystAbout the Role:At Stayforlong, we are passionate about empowering our customers to break free from the constraints of the travel industry. As a Payment Fraud Analyst, you will be our frontline guard against sneaky fraudsters and their financial losses associated with our services.Main Responsibilities:• Review and analyze...

  • Fraud Risk Analyst

    hace 5 días


    Barcelona, Barcelona, España Scalapay A tiempo completo

    **About Us:**Scalapay is revolutionizing the way customers shop online and in-store, empowering merchants to provide exceptional user experiences. Our innovative BuyNow PayLater payment solution has transformed the lives of over 6.5 million customers.**Salary Estimate:** €80,000 - €120,000 per annum, based on skills and experience.**Job Description:**As...


  • Barcelona, España Bitpanda A tiempo completo

    .Who we areWe simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the...

  • Junior Fraud Specialist

    hace 4 semanas


    Barcelona, España Spotahome A tiempo completo

    Why us?We trust our team and we are goal oriented Competitive salary in accordance with candidate experience, alongside our flexible retribution system (restaurant vouchers, transport, etc.)to get the most out of your salary 6 month Temporal Contract with possibility to join the team on a permanent basis.Wellness and benefits plan to take care of your...


  • Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    Job Title: Global Fraud Risk ManagerAbout the Company:Empresa Reconocida is a payment gateway designed to handle mass online payments in the Latin American market. Our strategy has created a differentiated model in the payments landscape, providing a reliable solution for clients to focus on tomorrow's opportunities rather than today's transactions.Job...