Admissions Manager

hace 3 semanas


Madrid, Madrid, España Jobgether A tiempo completo

Admissions Manager - (Remote from Europe and Eastern US) Admissions Manager - (Remote from Europe and Eastern US) Get AI-powered advice on this job and more exclusive features.
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For one of our clients, we are looking for an Admissions Manager , remotely from Europe and Eastern US .
As an Admissions Manager, you will own and refine the admissions process to ensure it is structured, data-driven, and customer-centric.
Your role will involve designing and implementing efficient, scalable workflows to optimize the admissions process, integrating automation and digital tools to improve efficiency.
You will lead a small team, ensuring that they have the tools and resources needed to succeed.
By focusing on both operational execution and strategic oversight, you'll contribute to an enhanced admissions experience, making a direct impact on family satisfaction and the overall growth of the organization.
Accountabilities : Design and implement efficient, scalable admissions workflows to improve response times and decision-making Automate and digitize key steps in the admissions process using CRM and workflow tools (e.g., HubSpot, Slack, JotForm) Identify inefficiencies and propose data-driven improvements to streamline the admissions process Develop clear admission criteria and eligibility assessments to ensure families and children are a strong fit for the program Lead and manage a team of Admissions Specialists, providing training, resources, and clear processes for success Communicate with families with transparency and empathy, addressing complex cases and exceptions Collaborate closely with Sales, Education, and Operations teams to ensure a seamless admissions experience Track performance metrics such as admissions speed, family satisfaction, and process effectiveness Requirements 3-5 years of experience in admissions, customer success, or operational roles requiring structured decision-making Experience managing teams and leading cross-functional collaborations Expertise in workflow automation and CRM tools (HubSpot preferred) Strong problem-solving and analytical skills with a data-driven approach to decision-making Excellent communication skills in English, with the ability to explain complex decisions in a clear and approachable way Ability to design efficient, scalable processes and automate repetitive tasks Familiarity with education or family profiling is a plus, but not required Fully remote position with flexible work hours Opportunity to lead a small team in a fast-paced, dynamic environment Competitive salary and performance-based incentives Collaborative work culture with cross-functional team engagement Professional development opportunities and training resources Exposure to innovative tools and technologies to streamline admissions processes A chance to make a significant impact on family satisfaction and organizational growth Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Non-profit Organizations and Primary and Secondary Education Referrals increase your chances of interviewing at Jobgether by 2x Sign in to set job alerts for "Admissions Manager" roles.
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