Predoctoral Researcher
hace 1 mes
David Kennedy Recruitment – Madrid, Madrid
David Kennedy Recruitment is working with a leading BPO company which is looking to recruit for Dutch-speaking Content Moderators to jointheir their team in Barcelona.
Role: Content Moderator
Location: Barcelona, Spain
Employment type: full time or part time (weekend shifts).
DUTIES AND RESPONSIBILITIES:
Review and monitor user-generated content to ensure compliance with platform policies and community standards
Investigate and resolve reported cases of policy violations, fraud, or inappropriate behavior
Identify and escalate high-risk issues while maintaining confidentiality and data security
Provide timely, empathetic support to users, balancing platform integrity with user satisfaction
Collaborate with internal teams to enhance processes and ensure continuous service improvement
Track key performance indicators (KPIs) to maintain quality standards.
REQUIREMENTS
Valid work permit for Spain or EU citizenship
Strong affinity with back-office operations and content moderation
Computer literate with good knowledge of Microsoft Office applications
Exceptional attention to detail, efficiency, and empathy
Ability to work effectively in a fast-paced, goal-oriented environment
Willingness to work in a 24/7 shift system, including nights and weekends. Option of part time employment is also avaialble for this role.
OFFER
Opportunities for career growth within a fast-growing international company
Fully paid training and bonuses for night and weekend shifts
Monthlymeal allowance from day one
Modern office in central Barcelona with leisure spaces and activities like yoga and guided meditation
Regular fruit deliveries, free drinks, and discounts at gyms, restaurants, and beauty centers
#J-18808-Ljbffr
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