Digital Program Manager

hace 4 días

Barcelona, España Schneider Electric Global A tiempo completo

.At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.We combine world-leading energy technologies, real-time automation, software, and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure, and Industries. We are committed to unleashing the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values.End-to-End Digital Customer Relationship's mission is to deliver frictionless End-to-End digital relationships of the future for our customers and frontline employees, to enable growth and customer loyalty. E2E DCR is combining business and digital capabilities, a customer journey approach, data intelligence, and strong governance with Business Units and Operations to drive a customer relationship transformation globally that makes it easy for customers to do business with Schneider digitally.As part of the End to End Digital Customer Relationships, Installed base tracking has become one of the key pillars to grow drastically Services revenues: both field services and digital services.Working as a Digital Program Manager for Installed Base, you will be at the heart of the definition and creation of an End to End experience of installed base tracking. You will be instrumental in driving a seamless customer installed base experience at a global level that delights and creates value for Schneider employees and Schneider customers.Schneider Installed Base (IB) is the central data platform where all the product asset data that we track is collected, qualified, consolidated, and exposed.The IB Program Manager is a key team member of installed base digital capability. When working on the Schneider, its role is to:E2E Delivery Management:Oversee the end-to-end management of IB360 technical solution with all its technologies/development teams that are spread across Cloud (AWS), MDM (Informatica Cloud SaaS), Integration (Apigee, Snap-logic, Informatica IPaaS...), Front-Ends (Webs and APPs), and QA (Manual and automated).Lead the definition and control of the technological architecture of the solution.Ensure program progress and lead the milestones achievement.Lead the management of people and methodologies to ensure optimal delivery of the development team.Ensure the simplicity and scalability of the solution in a complex environment of integrated platforms.Stakeholder Collaboration:Collaborate with business and functional stakeholders to understand requirements and ensure that IB360 solution meets the organizational needs.Understand and communicate the status of product development to provide clear visibility of progress and timelines

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