Technical Support Specialist

hace 3 semanas


Valencia, España Blu Selection A tiempo completo

Ben je op zoek naar een positie die je helpt meer te leren over de fintech sector? Vind je het leuk om B2B-klanten te ondersteunen bij hun missie om hun financiële toekomst te plannen? Als je gedijt in een snel veranderende, klantgerichte omgeving en uitstekende communicatieve vaardigheden hebt, hebben we een spannende kans voor je in Valencia, Spanje

Jouw verantwoordelijkheden en impact als Technisch Support Specialist voor de fintech industrie zullen zijn: Ondersteuning bieden aan B2B-klanten voornamelijk via e-mail en chat, maar ook telefoonVoortdurend brainstormen met je collega's om de klantbeleving te verbeterenProbleemoplossing, innovatie en verandermanagement maken deel uit van het dagelijkse werkBetalingsvragen van verkopers en kopers afhandelen via verschillende clientplatformsVerantwoordelijk voor Trustpilot-beoordelingen en verbetering van de algehele NPS van het bedrijf door uitstekende serviceIn kaart brengen en verbeteren van bedrijfsprocessen om de klantreis en tevredenheid te verbeterenVaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie:Vaardigheid in de Nederlandse taal op een moedertaalniveau en een C1-niveau in de Engelse taalBekwaamheid in het gebruik van computersUitstekende communicatieve vaardighedenJe bent proactief en oplossingsgerichtJe hebt interesse in het werken in een ambitieus teamWat zit er in voor jou?Gratis Spaanse lessenGratis lunch en ontbijt op kantoorGezellige vrijdagavondborrelsFitness bootcamps om fit en actief te blijvenMindfulness lessenWerk bij een tech-startup waar je kunt groeien en ruimte is voor jouw ideeënVerbeter je professionele vaardigheden: communicatie, innovatie en implementatie van nieuwe technologieEen internationale werkomgeving met 20+ nationaliteiten.Jouw Toekomstige Bedrijf:
Gevestigd in Valencia, wacht een verfrissende start-upomgeving op je om je professionele carrière te bevorderen. Dit contactcenter besteedt klantenserviceafdelingen niet uit, maar ondersteunt eerder co-scaling van start-ups. Je zult profiteren van de geweldige sfeer en kansen om te groeien.

Voel je vrij om onze andere kansen op onzewebsitete bekijken of stuur ons je cv om overwogen te worden voor andere projecten of toekomstige jobs.
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