Field Service Technician

hace 1 semana


Madrid, España Philips Iberica Sau A tiempo completo

Job Title Field Service Technician Job Description Job title:Field Service Technician.Provide technical support & will work on the customer premises including: installations, maintenance & reparation.This is a fixed term contract with a possibility of extension.Your role:Identify stakeholders in other departments, outside radiology, to establish a cooperative interaction.Interactions with different hospital departments to understand workflows and help in order to fit the customer needs.Deliver remote and on-site support of the customer, on-site coverage & technical assistanceProvide vital link in the escalation process to Remote Support Centre (RSC), maintaining problem ownershipUpdate technically documentation concerning sitesSet the highest standards for customer communication and documentation/ paperwork/ reportsActively adhere to company Working Practices and Health & Safety guidelinesYou're the right fit if you have:Technical University degreeExperience with PACS and/or RIS Health products - advantageBasic experience with Oracle or SQL databases, Unix & WindowsExperience of working remotely supporting Software- advantageLanguage skills: Native Spanish, Advanced EnglishTeam player, excellent communication and interpersonal skillsAbout PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.Learn more about our business .Discover our rich and exciting history .Learn more about our purpose .If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .#LU-EI#J-18808-Ljbffr


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