Marketing Operations Manager

hace 7 días


Zaragoza, España Contentsquare A tiempo completo

.Marketing Operations Manager Madrid Madrid, Community of Madrid, ES Berlin / Paris Area, France / London area / Madrid Area / Milan / Munich / Barcelona AreaMarketing & Partnership – MOPS /Full-time /On-siteContentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world. In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries.Location: We believe in fostering a flexible work environment that supports our team's diverse needs. For this position, we prefer a hybrid work arrangement based out of our offices in Paris, London, Barcelona, or Munich. However, we understand that flexibility is key, so we are also open to fully remote options in countries where Contentsquare has legal entities.About the role:As a Marketing Operations Manager at Contentsquare, you will play a vital role in the Global Marketing Operations team, reporting directly to the Senior Director of Marketing Operations. Your role will focus on supporting, managing and optimising our marketing automation ecosystems, specifically Marketo and Iterable, to enhance the entire customer lifecycle from lead acquisition to customer retention.In your day to day you will:Support the Entire Customer Lifecycle: Provide technical support for marketing automation platforms (Marketo and Iterable) to facilitate marketing efforts across the entire customer journey.Technical Support and Platform Management: Maintain and troubleshoot Marketo and Iterable platforms, ensuring they are effectively supporting marketing operations.Optimize Marketing Technology Stack: Oversee the integration of Marketo, Iterable, Salesforce, and other marketing technologies.Data Management and Compliance: Ensure data integrity and governance across all marketing platforms, maintaining accuracy and compliance with global regulations.Cross-Functional Collaboration: Collaborate with cross-functional teams to execute technical and operational strategies that support the entire customer lifecycle.Support Experimentation and Analysis: Assist the Customer Marketing team with technical support for A/B tests and data analysis.Continuous Improvement and Best Practices: Proactively identify opportunities to enhance marketing processes and operational efficiencies.What you'll need to succeed:Expertise in Marketing Automation: Deep expertise in Marketo and Iterable.Technical Proficiency: Technical proficiency in CRM systems like Salesforce.Data Analysis Skills: Experience in data analysis using tools such as SQL, Tableau, and Google Analytics.Project Management Experience: Demonstrated ability to manage multiple projects simultaneously



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