Customer Experience Advisor
hace 4 semanas
Are you a creative problem solver? We are growing our customer experience department and are looking for fluent English and German or Italian speakers to support our customers via live chat, email and phone. MPB is the leading platform for buying and selling used photography and videography equipment around the world. Our EU base is in Berlin and we're hiring for people who are looking for a fulfilling career. You must be based in Berlin to apply for this position. This is a 14-month temporary contract covering maternity leave, with the possibility of extension. Why should you work in MPB's customer experience team? You will be joining a progressive department who are focused on problem solving, building relationships with customers, and providing an exceptional customer experience.We are international, vibrant, creative, and constantly learning. Your role will be blended and you will be supporting customers via live chat (30%), email (50%) and over the phone (20%). We proactively support customers with industry leading self-service, but when they do want that human touch you can take ownership and provide exceptional technical support - so that you both get the satisfaction you need You will also have the opportunity to progress your career within customer experience. Whether you want to develop into a team lead or if your interests diversify across other areas of customer experience - you will have the opportunity to develop yourself and your career. Working with market leading SAAS tools, you will speak to a diverse range of people across countries and cultures. Skills you'll need Some previous experience in a customer support/service/experience role Fluent German or Italian and English skills - verbal and written Problem solving abilities Customer first mindset An interest in photography or videography is highly beneficial. Benefits: We support our staff and their careers in every way we can and we offer the following benefits: 28 days holiday 2 days off per year, to actively volunteer for a charity that is close to your heart, that aligns with the MPB values Retirement & Pension Plans (25% employer's contribution of what you contribute) EU Workers Council BVG ticket discount Employee Discount Employee Assistance Programme (EAP) Learning Management System - the MPB 'Learning Lab' where you have access to thousands of free courses to up-skill in any areas you'd like; whether personally or professionally Regular social events Dog friendly office Salary: €31,000 per annum
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Customer Experience Advisor
hace 6 días
España LeoVegas Group A tiempo completoABOUT THE ROLEAre you dedicated, passionate, and customer-focused? Do you thrive in dynamic environments where no two days are the same? LeoVegas is on the hunt for enthusiastic individuals to become the welcoming face and voice whilst providing exceptional service to our valued customers.As a Customer Experience Advisor, you'll be at the heart of the...
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Sr. Customer Experience Strategist
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España Bond EMEA - Spain A tiempo completoAbout Us: At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. That can take us in some amazing directions, and as the Sr. Customer Experience Strategist, you will help shape and influence market-relevant, innovative Customer Experience strategy...
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Customer Experience Specialist
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España The Learning Experience #221 A tiempo completoStart: asapDUTIES AND RESPONSIBILITIES:Communicate with customers through various channels such as phone, email, chat and social mediaShowcase extraordinary communicational skills such as listening, empathy and can personalize every customer conversationGuide customers with their questions and ensure they are offered the right solution leaving a big smile...
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Trilingual speaking Customer Service Advisor
hace 7 días
España Language Matters A tiempo completoJoin a leading company in the horticulture industry, renowned for producing exceptional varieties of English roses. We are seeking a Customer Services Advisor to support our German, French, and UK customers across multiple channels, including phone, email, and social media. In this role, you will provide expert advice on our products, assist with sales...
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German Customer Service Advisor
hace 3 semanas
España Recruit4Work SL A tiempo completoThinking about moving abroad? Take a look at Barcelona where there is a lot to do and experience. You will be able to visit a good number of museums, the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of the biggest companies in communication....
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Customer Service Advisor
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España DIVAIN TEAM S.L. A tiempo completo¿Te apasiona el mundo de los perfumes y el e-commerce? ¿Tienes un nivel de inglés C1 (o superior) y te encanta ayudar a los demás? ¡Pues estás a un paso de ser el nuevo CSA en Divainteam Únete a un equipo joven, dinámico y lleno de buen rollo. En Divainteam , un e-commerce de perfumes de equivalencia en plena expansión y crecimiento , estamos...
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Customer Service Advisor With Italian
hace 4 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Italian-speaking Customer Service Advisor to join their teams in Porto. Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary bonuses DUTIES AND RESPONSIBILITIES: Customer support to German-speaking...
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Solution Advisor Associate
hace 6 días
España SAP SE A tiempo completoSolution Advisor Associate - SAP Academy for Customer Success - Spain (Hybrid)Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Solution Advisor Associate
hace 7 días
España SAP A tiempo completoWhat we offer We help the world run better. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a...
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Customer Experience Internship
hace 7 días
España Spotahome A tiempo completoWhy us? Remote flexibility, we trust our team and we are goal oriented Paid internship: 700 euros gross per month with a 6 month duration. Starting date: January 2025 A hands-on Tutor to help you learn and grow in the Operation and Customer Experience fields. People. Work with talented, committed and supportive teammates International work environment with...
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Customer Experience Specialist
hace 3 días
España Toptalent A tiempo completoPosition: Customer Experience Specialist (German) Location: Valencia, Spain Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Support B2B customers over the phone, email, and chatCommunicate with customers to find the best solution to their problemConstantly brainstorm with your colleagues to improve the Customer Experience....
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Customer Experience Internship
hace 3 días
España Spotahome A tiempo completoWhy us? Remote flexibility, we trust our team and we are goal oriented Paid internship: 700 euros gross per month with a 6 month duration. Starting date: January 2025 Schedule: Full-time, 09:00 to 18:00, Monday to Friday A hands-on Tutor to help you learn and grow in the Operation and Customer Experience fields. People. Work with talented, committed and...
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Customer Success
hace 7 días
España SAP A tiempo completoWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options...
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Customer Experience Representative
hace 7 días
España CommScope A tiempo completoIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced, environment? If so, we have the perfect opportunity for you! We are looking for a dynamic...
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Customer Success
hace 7 días
España SAP SE A tiempo completoCustomer Success - Value Management Sr Advisor At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven...
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ESG Expert_Quality
hace 6 días
España Telefónica, S.A. A tiempo completoESG Expert_Quality & Customer Experience Telefonica is committed to making a positive impact on the environment and the society through its operations and commercial solutions. We are looking for a smart, hard-working, and a go-getting individual to join the team and help Telefonica to meet its purpose “To make our world more human by connecting...
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Solution Advisor Associate
hace 12 horas
España SAP SE A tiempo completoSolution Advisor Associate - SAP Academy for Customer Success - Spain (Hybrid) Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...
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Customer Experience Manager
hace 7 días
España Cisco Systems A tiempo completoTravel required – up to 20% What You'll Do As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...
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Customer Experience Manager Barcelona
hace 7 días
España Monday Working Spaces by Urbania A tiempo completoAs a Customer Experience Manager, you will lead the strategy to ensure that every experience within our spaces is memorable for our Monday community. We have a team of 50 people and 11 centers in Barcelona, Madrid, Málaga, Andorra, and Lisbon. Your mission will be to ensure that the experience of our workers is always the priority, focusing on customer...
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Solution Advisor Associate
hace 5 días
España SAP A tiempo completoWhat we offer We help the world run better. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose...