Cash Collector
hace 2 meses
The Company.
For one of our clients, an international Shared Service Center based in Barcelona, we are currently recruiting a French Cash Collector.
Tasks
The Job.
In this role, you will be in charge of collection activities for your assigned region of customers.
Your responsibilities:
Contract and follow-up daily your customers by phone call or e-mails.
Coordinate with the billing teams to advise about invoice related disputes.
Collaborate with the Sales Team in negotiations with customers.
Understand the whole OTC process for a better dispute management
Handle level 1 requests (Duplicates, account statements, platform upload…)
Requirements
The Profile.
You have an excellent level of French + and a fluent level in English
You have previous experience in an international environment
You are pro-active and have the ability to handle high volume of actions (calls, negotiation, disputes. etc.)
You have strong communication and negotiation skills, diplomacy
You have the ability to work under pressure and with targets
You have organization and prioritization skills
You are responsible and ability to take ownership on your tasks
You have problem solving capabilities
You are a team player
Benefits
The Offer
Permanent contract
Salary based on level of experience + bonus + additional benefits (meal vouchers, life insurance, pension plan, etc.)
Standard office hours from Monday to Friday
International and multicultural environment
A Company with worldwide reputation
Start date: ASAP
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