Customer Support Engineer
hace 2 meses
.Customer Support Engineer (Brazil Customers)Country: SpainLynx Financial Crime Tech is looking for a Customer Support Engineer based in Spain.WHY YOU SHOULD CONSIDER THIS OPPORTUNITYLynx Financial Crime Tech S.A ., We are an AI-driven software company specializing in detecting and predicting behavioral patterns. Led by industry experts and academics, we develop and implement cutting-edge, self-learning AI technologies. Our platform excels in low latency transaction processing technologies and is available both on-premise and on the cloud.We prioritize VISION, AGILITY, and SPEED to provide outstanding customer experiences and have built long-lasting, trustworthy relationships with some of the top financial institutions, fintechs, and commercial enterprises worldwide.We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.Lynx is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation.WHAT YOU WILL BE DOINGAs a Customer Support Engineer (Brazil Customer), you will provide post-sales support to Lynx customers via phone, email, and web with special focus in the customers based in Brazil and working during the Brazil working hours but dealing also with other region customers. Regularly updating support cases to record the progress of calls in call tracking system and documenting technical solutions and product information in the knowledge base as required. You will work to reproduce customer issues and qualify escalations.Our Technical Support team is critical to our success and mission. As part of this team, you will enable customer success by providing technical support ensuring the software is working as expected. We fix and identify technical problems with a focus of providing outstanding customer experience.The following are some of the key responsibilities and requirements for this role:- Provide 24x7 (on call) Technical support to customers and partners for critical incidents.- Provide configurations, troubleshooting and best practices to customers.- Manage support cases ensuring issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.- Work with engineering if needed to provide fixes and other remediation to issues.- Provide fault isolation and root cause analysis for technical issues.- Publish technical solutions in the knowledge Base.- Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.- Being able to identify trends and proactive mindset to avoid issues
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Customer Support Engineer
hace 7 meses
Madrid, España Page Personnel España A tiempo completoCustomer Support Engineer / SRE que quiera trabajar en un horario de tarde (14:30 a 22:30) para cubrir la zona horaria del este y parte de la zona horaria del Pacífico. empresa dedicada a dar servicios de tecnología a diferentes cliente|plan de carrera - Dominio del entorno Linux. (4 años de experiência) - tener al menos 4 años de experiência...
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Customer Support Engineer
hace 1 mes
Madrid, Madrid, España NOVA Biomedical GmbH A tiempo completoNOVA Biomedical GmbH, a leading provider of medical diagnostic solutions, seeks a skilled Customer Support Engineer to join their team.As a key member of the technical services team, this role will be responsible for delivering exceptional support to customers in the Madrid area and beyond. The ideal candidate will possess strong technical skills, excellent...
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Customer Support Engineer
hace 7 meses
Madrid, España Celonis SE A tiempo completoWe're Celonis, the global leader in process mining technology, and we’ve delivered enormous value to the world’s largest and most esteemed companies. To continue to help organizations uncover hidden business value opportunities, reduce carbon emissions, and radically improve customer service, we need you to join us. **The Team**: Celonis Support...
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Customer Support Engineer, Technical Solution Specialist
hace 2 semanas
Madrid, Madrid, España Amazon A tiempo completoJob SummaryWe are seeking a highly skilled Customer Support Engineer to join our Device Support Engineering team. As a technical expert, you will provide first-level support for Amazon Devices Business, troubleshooting and debugging complex issues with Fire TV, Kindle Tablets, Echo devices, and platform services.
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Customer Support Engineer
hace 2 meses
Madrid, España Santander A tiempo completoCustomer Support Engineer (Brazil Customers)Country: SpainLynx Financial Crime Tech is looking for a Customer Support Engineer based in Spain.WHY YOU SHOULD CONSIDER THIS OPPORTUNITYLynx Financial Crime Tech S.A ., We are an AI-driven software company specializing in detecting and predicting behavioral patterns. Led by industry experts and academics, we...
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Customer Support Engineer
hace 3 días
Madrid, España Agilent Technologies Inc. A tiempo completo.Job Description Agilent inspires and supports discoveries that advance the quality of life.We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world...
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Customer Support Engineer
hace 17 horas
Madrid, España Agilent Technologies Inc. A tiempo completo.Job DescriptionAgilent inspires and supports discoveries that advance the quality of life.We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world...
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Digital Customer Support Engineer
hace 5 días
Madrid, España GE Healthcare A tiempo completoGE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. We are looking for a Digital Customer...
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Customer Support Software Engineer
hace 2 meses
Madrid, España Ic Resources A tiempo completoEmbedded Software Engineer (Permanent Role)Join a company based in Madrid that specializes in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems.These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed are...
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Customer Support Software Engineer
hace 4 semanas
Madrid, España Onyx-Conseil A tiempo completoEmbedded Software Engineer - (Permanent Role)Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems. These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed...
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Customer Support Software Engineer
hace 1 mes
Madrid, España Ic Resources A tiempo completoEmbedded Software Engineer - (Permanent Role) Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems.These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed...
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Customer Support Software Engineer
hace 4 semanas
Madrid, España Onyx-Conseil A tiempo completoEmbedded Software Engineer - (Permanent Role) Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems.These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed...
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Customer Support Software Engineer
hace 2 meses
Madrid, España Ic Resources A tiempo completoEmbedded Software Engineer – (Permanent Role) Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems.These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and...
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Customer Support Engineer
hace 2 meses
Madrid, España Santander A tiempo completoCustomer Support Engineer (Brazil Customers) Country: Spain **Lynx Financial Crime Tech is looking for a Customer Support Engineer based in Spain.** **WHY YOU SHOULD CONSIDER THIS OPPORTUNITY** **Lynx Financial Crime Tech S.A **., We are an AI-driven software company specializing in detecting and predicting behavioral patterns. Led by industry experts...
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Customer Support Software Engineer
hace 4 semanas
Madrid, España Onyx-Conseil A tiempo completoEmbedded Software Engineer - (Permanent Role) Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems. These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed...
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Customer Support Software Engineer
hace 4 semanas
Madrid, España Onyx-Conseil A tiempo completoEmbedded Software Engineer - (Permanent Role)Join a company based in Madrid that specialises in advanced plastic optical fiber (POF) technology to deliver robust, cost-effective, and high-performance communication systems. These solutions are particularly advantageous in automotive, industrial, and home networking applications, where reliability and speed...
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Customer Support Engineer
hace 1 mes
Madrid, España Agilent A tiempo completoDescription Agilent inspires and supports discoveries that advance the quality of life.We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world...
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Desktop Support Engineer
hace 6 meses
Madrid, España Sharp Brains - Global IT Support A tiempo completo**JOB DESCRIPTION** Desktop Technician will provide day to day local Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported...
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Premier Support Engineer
hace 2 semanas
Madrid, Madrid, España Extreme Networks, Inc. A tiempo completoBuscojobs España is seeking an experienced Premier Support Engineer to join our team!This is an exciting opportunity to work with our Premier customers, providing high-level technical support and guidance on our enterprise cloud networking solutions.As a Premier Support Engineer, you will be responsible for troubleshooting complex technical issues,...
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Support Engineer
hace 1 semana
Madrid, España Importante Grupo A tiempo completo.Position : Support Engineer Our Story : We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At Arrow ECS , we are at the forefront of new internet security technology, providing businesses with technical...