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Position Overview Job Title: Outbound Sales Representative
Job Type: Full Time; Graveyard Shift
Location: San Fernando, Pampanga, Philippines (Onsite)
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a highly motivated and results-driven Outbound Sales Representative to join our team. As a Sales Representative, you will be responsible for actively prospecting, qualifying, and closing sales opportunities. You will engage with potential clients through outbound calls, presenting our products/services, and building strong relationships to drive sales growth. The ideal candidate possesses excellent communication skills, a strong sales acumen, and a passion for exceeding targets in a B2C sales environment.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Key ResponsibilitiesConduct outbound sales activities, including cold calling, to identify and engage potential B2C clients.Prospect and qualify leads through detailed research and analysis of their business needs, challenges, and goals.Deliver persuasive sales presentations, showcasing the unique value proposition and benefits of our products/services to potential clients.Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.Continuously nurture and follow up with leads, addressing any inquiries and providing necessary information to move prospects through the sales pipeline.Provide post-sales support by addressing client inquiries, resolving issues, and maintaining customer satisfaction.Utilize CRM software to track and manage customer interactions, sales activities, and progress toward closing deals.Follow all required script, policies, and procedures.Comply with requirements surrounding confidential information and personal information.Other essential duties related to the position to meet the ongoing needs of the company.Candidate QualificationsAll Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities:
Must be 18 years of age or older.High school diploma or equivalent.The ability to read and speak fluent English.Excellent organizational, written, and oral communication skills.Minimum 6 months B2B/B2C solar outbound calling experience preferred.Sales experience, preferably outbound calling (minimum of 6 months).Excellent communication skills, both verbal and written, with the ability to deliver engaging and persuasive sales presentations.Proficiency in MS Office-based automation tools (Excel, Outlook, etc.).Exceptional interpersonal skills with the ability to build rapport and establish trust with potential clients.Strong problem-solving and negotiation skills to overcome objections and close sales deals.Compensation DetailsWe offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
Conditions of EmploymentMust be authorized to work in the country where the job is based.Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.
Equal Opportunity EmployerAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications.
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.
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