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Payment Operations Specialist: Sepa |
hace 3 meses
Job DescriptionIn this role, among other tasks, you will:Investigate and clear outstanding items in bank reconciliations; Identify returned payments to our accounts and ensure timely refunds to customers; Support the Customer Care team with investigations for customer queries related to payments; Administer useraccess requests for third-party (banking/payment) provider platforms; Conduct access rights audits to ensure user rights align with roles and seniority; Assist with other daily payment and settlement tasks to identify process improvements and potential risks; Monitor all payment entries real-time and investigate/resolve discrepancies, suspicious activities and discrepancies; - Participate in ad-hoc projects or tasks; - Respond to all kind of Requests for Information (RFIs) from beneficiary banks.QualificationsWe will look for you to have the following:strong written and verbal communication skills, both in English and Spanish; a "can do" attitude and customer-centric approach; great problem-solving skills; ability to learn quickly and take a self-learner approach; intermediate level in using MS Office products; understanding of SEPA payments scheme and related processes; previous experience in payments reconciliation related role within a bank or financial services provider will be necessary.Either a degree or an equivalent work experience in business administration, business operations, finance or other related field will be needed.#J-18808-Ljbffr
