International Director Of Operations

hace 2 meses

Madrid, España Smartrental A tiempo completo

Join our SmartRental team
SmartRental Group , is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.
Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.
With more than 10 years of experience, our activity focuses on hotels, apartments, hostels, student residences and luxury residences for the elderly.
Our portfolio has brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca and Lemonade, covering various vertical markets in the Living and Hospitality sector.
What will you do?
The International Regional Director of Operations is responsible for planning, directing and coordinating the operations of all the Hotels (assets) of the assigned geographical area.
The regional director of operations is responsible for ensuring and improving the performance, productivity, efficiency and profitability through providing effective methods and strategies.
Leads, directs and manages the daily hotel operations (via hotel director) but not limited to hotel yearly budgeting and forecasting, strategic planning, managing reviews performance, implementing and complying with company policies and standards.
coordinates capital improvements and property improvement plans, responds to guest's inquiries and resolves concerns, initiate, facilitate meeting participation and propose improvements Oversees service quality level , operational efficiency, guest satisfaction, SOP´s and service compliance including financial measurements and auditing Identifies operational performance , productivity and efficiency gaps and implements measures to correct those deficiencies Partners closely with the COO and work accordingly to the departmental guidelines and priorities Implements and manages hotel's daily quality process to include, but not limited to, communicating goals, empowering team members, managing service recovery techniques and problem resolution and measuring satisfaction Monitor and develop team member performance , particularly hotel managers and hotel departmental managers, to include, but not limited to, providing supervision, professional development, scheduling, conducting counselling and evaluations and delivering recognition and (public) reward Controls operating expenses of hotels accounts and proposes corrective initiatives Monitors PL´s and STR reports Management Systems: • Updates policies and procedures for the hotels in the assigned geographical area in line with the company strategy • Unifies management systems criteria for all hotels of the assigned geographical area • Makes Audits of hotels of the assigned geographical area and sets up improvement plans where needed together with the hotel director • Responsible for overall forecast of purchasing needs • Identifies and develop Talents and work closely with HR department Quality of Service Management: Review Pro • Analyses results and develops improvement action plans • Establishes areas of improvement • Implements strategy to improve scores effectively coordinate and communicate with the COO Communication and assets visits • Communicates effectively with hotel directors, Central Office and COO • Visits hotels and manages effectively teams, promote a positive work environment with open door policy, encourages people development through setting goals and evaluations and career growth.
• Performs 1-1 meetings mainly but not limited to the direct reports (and with the goal of supporting, helping and correcting where needed (Pre)opening new hotels • Revises new projects BP • Coordinates the preopening operations of the new hotels of the assigned geographical area from the moment of the signature • Prepares operational and payroll budgets for new hotels • Responsible for implementing (brands) SOP's and delivering on established goals together with CQO • Selects new hotel directors and key positions together with HR • Promotes and takes an active role to facilitate the success of new hotel teams • Supports the Business development department in finding new hotel projects • Ensure the success of Hotel Director(s) and drives results What do we look for?
Hospitality Management or equivalent work experience 10 years' experience with international hotel chains 5-year multi property management experience Knowledge of PMS and POS Fluent in Spanish and English, additional languages are a plus  Driving license B Flexibility to travel What do we offer?
Competitive salary Possibility of professional development and growth within an expanding company Discounts in our hotels and other benefits

  • International Director Of Operations

    hace 2 meses

    Madrid, España Smartrental A tiempo completo

    .Join our Smart Rental team Smart Rental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.With more than 10 years of experience, our activity...

  • International Director Of Operations

    hace 2 meses

    Madrid, España Smartrental A tiempo completo

    .Join our SmartRental team! SmartRental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector. Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.With more than 10 years of experience, our activity...

  • International Director of Operations

    hace 3 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    Job Title: International Director of OperationsJob Summary:We are seeking an experienced International Director of Operations to join our Smart Rental team. As a key member of our leadership team, you will be responsible for planning, directing, and coordinating the operations of all hotels in the assigned geographical area.Key Responsibilities:- Lead and...

  • International Director Of Operations

    hace 2 meses

    Madrid, España Careerwallet A tiempo completo

    Join our SmartRental team!SmartRental Group , is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.With more than 10 years of experience, our activity focuses...

  • International Director of Operations

    hace 3 meses

    Madrid, España SmartRental A tiempo completo

    **Join our SmartRental team!*** SmartRental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector. Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs. With more than 10 years of experience, our...

  • International Operations Director

    hace 4 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    Job Title: International Operations DirectorSmartRental Group is seeking an experienced International Operations Director to lead our hotel operations in the assigned geographical area. As a key member of our team, you will be responsible for planning, directing, and coordinating the operations of all hotels in the area.Key Responsibilities:Plan, direct, and...

  • International Director of Operations

    hace 3 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    Role OverviewThe International Director of Operations is responsible for planning, directing, and coordinating the operations of all the Hotels in the assigned geographical area.Key ResponsibilitiesEnsure and improve performance, productivity, efficiency, and profitability by providing effective methods and strategies.Lead, direct, and manage daily hotel...

  • International Operations Director

    hace 4 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    Job Title: International Operations DirectorAbout the Role:The International Operations Director is responsible for planning, directing, and coordinating the operations of all the hotels in the assigned geographical area. This role ensures and improves performance, productivity, efficiency, and profitability through effective methods and strategies.Key...

  • International Director Of Operations

    hace 3 meses

    Madrid, España Smartrental A tiempo completo

    Nuestras oficinas centrales en la Calle Génova 20 en Madrid son el epicentro de nuestra operación, un espacio donde convergen la innovación, la colaboración y el compromiso con la excelencia.Situada en una ubicación estratégica, esta dirección emblemática refleja la visión y el profesionalismo de nuestra empresa.Desde estas instalaciones,...

  • International Operations Director

    hace 4 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    Job Title: International Operations DirectorSmartRental Group is a dynamic company with a strong presence in the tourism and hospitality sector. We are seeking an experienced International Operations Director to lead our hotel operations in the assigned geographical area.Key Responsibilities:Plan, direct, and coordinate the operations of all hotels in the...

  • International Director Of Operations

    hace 2 meses

    Madrid, España Smartrental A tiempo completo

    Join our SmartRental team! SmartRental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector. Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs. With more than 10 years of experience, our activity...

  • International Operations Director

    hace 3 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    International Regional Director of Operations RoleThe International Regional Director of Operations is a key position within SmartRental Group, responsible for overseeing the operations of all hotels within their assigned geographical area. This role plays a vital part in ensuring the performance, productivity, efficiency, and profitability of these...

  • International Operations Director

    hace 4 semanas

    Madrid, Madrid, España SmartRental A tiempo completo

    Job Title: International Operations DirectorAbout the Role:We are seeking an experienced International Operations Director to join our team at SmartRental Group. As a key member of our management team, you will be responsible for planning, directing, and coordinating the operations of all hotels within your assigned geographical area.Key Responsibilities:-...

  • International Director of Operations

    hace 2 meses

    Madrid, España SmartRental A tiempo completo

    Join our SmartRental team! SmartRental Group , is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.With more than 10 years of experience, our activity focuses...

  • International Director of Operations

    hace 3 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    SmartRental Group is a dynamic company dedicated to property management for tourism and catering sectors.We aim to be the European leader in our market, providing diverse solutions for all accommodation needs.Our portfolio includes brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca, and Lemonade, covering various vertical markets in...

  • International Operations Director

    hace 3 semanas

    Madrid, Madrid, España SmartRental A tiempo completo

    Job Title: International Operations DirectorJob Summary:We are seeking an experienced International Operations Director to join our team at SmartRental Group. As a key member of our management team, you will be responsible for planning, directing, and coordinating the operations of all our hotels in a designated geographical area.Key Responsibilities:Plan,...

  • International Operations Director

    hace 3 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    International Operations DirectorSmartRental Group is a dynamic company dedicated to property management for the tourism and catering sector. Our vision is to be the European leader in the market, providing diverse solutions adapted to all accommodation needs.As the International Operations Director, you will be responsible for planning, directing, and...

  • International Operations Director

    hace 4 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    Job Title: International Operations DirectorJob Summary: We are seeking an experienced International Operations Director to lead our hotel operations in the assigned geographical area. The successful candidate will be responsible for planning, directing, and coordinating the operations of all hotels in the area, ensuring and improving performance,...

  • International Director of Operations

    hace 4 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    Job Description:As the International Director of Operations, you will be responsible for planning, directing, and coordinating the operations of all hotels in the assigned geographical area. Your primary goal will be to ensure and improve performance, productivity, efficiency, and profitability through effective methods and strategies.Key Responsibilities:...

  • International Operations Director

    hace 4 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    International Operations DirectorSmartRental Group is a dynamic company with a strong focus on the tourism and catering sector. As an International Operations Director, you will be responsible for planning, directing, and coordinating the operations of all hotels in the assigned geographical area. Your goal will be to ensure and improve performance,...