International Director Of Operations

hace 4 meses

Madrid, España Smartrental A tiempo completo

Join our SmartRental team
SmartRental Group , is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.
Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.
With more than 10 years of experience, our activity focuses on hotels, apartments, hostels, student residences and luxury residences for the elderly.
Our portfolio has brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca and Lemonade, covering various vertical markets in the Living and Hospitality sector.
What will you do?
The International Regional Director of Operations is responsible for planning, directing and coordinating the operations of all the Hotels (assets) of the assigned geographical area.
The regional director of operations is responsible for ensuring and improving the performance, productivity, efficiency and profitability through providing effective methods and strategies.
Leads, directs and manages the daily hotel operations (via hotel director) but not limited to hotel yearly budgeting and forecasting, strategic planning, managing reviews performance, implementing and complying with company policies and standards.
coordinates capital improvements and property improvement plans, responds to guest's inquiries and resolves concerns, initiate, facilitate meeting participation and propose improvements Oversees service quality level , operational efficiency, guest satisfaction, SOP´s and service compliance including financial measurements and auditing Identifies operational performance , productivity and efficiency gaps and implements measures to correct those deficiencies Partners closely with the COO and work accordingly to the departmental guidelines and priorities Implements and manages hotel's daily quality process to include, but not limited to, communicating goals, empowering team members, managing service recovery techniques and problem resolution and measuring satisfaction Monitor and develop team member performance , particularly hotel managers and hotel departmental managers, to include, but not limited to, providing supervision, professional development, scheduling, conducting counselling and evaluations and delivering recognition and (public) reward Controls operating expenses of hotels accounts and proposes corrective initiatives Monitors PL´s and STR reports Management Systems: • Updates policies and procedures for the hotels in the assigned geographical area in line with the company strategy • Unifies management systems criteria for all hotels of the assigned geographical area • Makes Audits of hotels of the assigned geographical area and sets up improvement plans where needed together with the hotel director • Responsible for overall forecast of purchasing needs • Identifies and develop Talents and work closely with HR department Quality of Service Management: Review Pro • Analyses results and develops improvement action plans • Establishes areas of improvement • Implements strategy to improve scores effectively coordinate and communicate with the COO Communication and assets visits • Communicates effectively with hotel directors, Central Office and COO • Visits hotels and manages effectively teams, promote a positive work environment with open door policy, encourages people development through setting goals and evaluations and career growth.
• Performs 1-1 meetings mainly but not limited to the direct reports (and with the goal of supporting, helping and correcting where needed (Pre)opening new hotels • Revises new projects BP • Coordinates the preopening operations of the new hotels of the assigned geographical area from the moment of the signature • Prepares operational and payroll budgets for new hotels • Responsible for implementing (brands) SOP's and delivering on established goals together with CQO • Selects new hotel directors and key positions together with HR • Promotes and takes an active role to facilitate the success of new hotel teams • Supports the Business development department in finding new hotel projects • Ensure the success of Hotel Director(s) and drives results What do we look for?
Hospitality Management or equivalent work experience 10 years' experience with international hotel chains 5-year multi property management experience Knowledge of PMS and POS Fluent in Spanish and English, additional languages are a plus  Driving license B Flexibility to travel What do we offer?
Competitive salary Possibility of professional development and growth within an expanding company Discounts in our hotels and other benefits

  • International Director Of Operations

    hace 3 meses

    Madrid, España Smartrental A tiempo completo

    .Join our SmartRental team! SmartRental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector. Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.With more than 10 years of experience, our activity...

  • Executive Director of International Operations

    hace 1 semana

    Madrid, Madrid, España New York University A tiempo completo

    Position Summary:The Executive Director of International Operations will play a critical role in the success of New York University's global campus in Madrid. Reporting to the Site Director, this position oversees all general operations, including finance and budget planning, human resources, IT, space management and facilities, academic affairs, and student...

  • International Director of Operations

    hace 4 meses

    Madrid, España SmartRental A tiempo completo

    **Join our SmartRental team!*** SmartRental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector. Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs. With more than 10 years of experience, our...

  • Director Of Operations

    hace 4 semanas

    Madrid, España Sagan A tiempo completo

    .Job Title: Director of Operations Location: Remote (Global) Salary Range: up to 4000 USD Work Schedule: Full-time, 40 hours per week, with availability during Atlantic Standard Time (AST) or Eastern Standard Time (EST). NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview Sagan is an exclusive membership community for top executives, founders, and CEOs...

  • Director Of Operations

    hace 4 semanas

    Madrid, España Sagan A tiempo completo

    .Job Title: Director of OperationsLocation: Remote (Global)Salary Range: up to 4000 USDWork Schedule: Full-time, 40 hours per week, with availability during Atlantic Standard Time (AST) or Eastern Standard Time (EST).NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs...

  • Director Of Operations

    hace 4 semanas

    Madrid, España Sagan A tiempo completo

    .Job Title: Director of Operations Location: Remote (Global)Salary Range: up to 4000 USDWork Schedule: Full-time, 40 hours per week, with availability during Atlantic Standard Time (AST) or Eastern Standard Time (EST).NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview Sagan is an exclusive membership community for top executives, founders, and CEOs...

  • Director Of Operations

    hace 4 semanas

    Madrid, España Sagan A tiempo completo

    .Job Title: Director of OperationsLocation: Remote (Global)Salary Range: up to 4000 USDWork Schedule: Full-time, 40 hours per week, with availability during Atlantic Standard Time (AST) or Eastern Standard Time (EST).NOTE: INDEPENDENT CONTRACTOR POSITIONCompany OverviewSagan is an exclusive membership community for top executives, founders, and CEOs seeking...

  • Director Of Operations

    hace 3 semanas

    Madrid, España Crystora Dynamics Limited A tiempo completo

    .Job Title: Director of OperationsLocation: Remote (U.S. Only)Compensation: $39.00 - $52.00Job Type: Full-TimeJoin Crystora Dynamics LimitedAt Crystora Dynamics Limited, we are at the forefront of civil engineering, structural engineering, architectural services, surveying, and forensic analysis, delivering innovative and sustainable solutions that shape the...

  • Director Of Operations

    hace 3 semanas

    Madrid, España Crystora Dynamics Limited A tiempo completo

    .Job Title: Director of OperationsLocation: Remote (U.S. Only)Compensation: $39.00 - $52.00Job Type: Full-TimeJoin Crystora Dynamics LimitedAt Crystora Dynamics Limited, we are at the forefront of civil engineering, structural engineering, architectural services, surveying, and forensic analysis, delivering innovative and sustainable solutions that shape the...

  • Director Of Operations

    hace 3 semanas

    Madrid, España Crystora Dynamics Limited A tiempo completo

    .Job Title: Director of Operations Location: Remote (U.S. Only) Compensation: $39.00 - $52.00 Job Type: Full-Time Join Crystora Dynamics Limited At Crystora Dynamics Limited, we are at the forefront of civil engineering, structural engineering, architectural services, surveying, and forensic analysis, delivering innovative and sustainable solutions that...

  • Director Of Operations

    hace 4 semanas

    Madrid, España Crystora Dynamics Limited A tiempo completo

    .Job Title: Director of Operations Location: Remote (U.S. Only) Compensation: $39.00 - $52.00 Job Type: Full-Time Join Crystora Dynamics Limited At Crystora Dynamics Limited, we are at the forefront of civil engineering, structural engineering, architectural services, surveying, and forensic analysis, delivering innovative and sustainable solutions that...

  • Director of Project Operations

    hace 4 semanas

    Madrid, Madrid, España Board International A tiempo completo

    Company Overview:Board International is a leading provider of financial and operational planning solutions for top brands worldwide. Our cutting-edge technology empowers thousands of enterprises to optimize resources, drive growth, and achieve profitability.Job Description:We are seeking an experienced Director of Project Operations to join our team in...

  • Director of Operations and Strategy

    hace 2 semanas

    Madrid, Madrid, España Page Executive A tiempo completo

    Page Executive is seeking a seasoned professional to fill the role of Director of Operations and Strategy. This position offers a unique opportunity to lead and manage the company's operations, driving efficiency and profitability while maintaining high standards of quality and safety.About Our CompanyAs a top international company with extensive presence in...

  • Technical Operations Director

    hace 3 días

    Madrid, Madrid, España Marriott International A tiempo completo

    **Job Summary:** We are seeking a highly skilled Technical Operations Director to assist in the management of all engineering/maintenance operations at Marriott International. The successful candidate will be responsible for maintaining the building, grounds, and physical plant with a focus on safety, security, and asset protection.**Key...

  • Director Of Operations

    hace 3 semanas

    Madrid, España Crystora Dynamics Limited A tiempo completo

    Job Title: Director of OperationsLocation: Remote (U.S. Only)Compensation: $39.00 - $52.00Job Type: Full-TimeJoin Crystora Dynamics Limited At Crystora Dynamics Limited, we are at the forefront of civil engineering, structural engineering, architectural services, surveying, and forensic analysis, delivering innovative and sustainable solutions that shape the...

  • Director Of Operations

    hace 3 semanas

    Madrid, España Crystora Dynamics Limited A tiempo completo

    Job Title: Director of OperationsLocation: Remote (U.S. Only)Compensation: $39.00 - $52.00Job Type: Full-TimeJoin Crystora Dynamics LimitedAt Crystora Dynamics Limited, we are at the forefront of civil engineering, structural engineering, architectural services, surveying, and forensic analysis, delivering innovative and sustainable solutions that shape the...

  • Director Of Operations

    hace 4 semanas

    Madrid, España Crystora Dynamics Limited A tiempo completo

    Job Title: Director of Operations Location: Remote (U.S. Only) Compensation: $39.00 - $52.00 Job Type: Full-Time Join Crystora Dynamics Limited At Crystora Dynamics Limited, we are at the forefront of civil engineering, structural engineering, architectural services, surveying, and forensic analysis, delivering innovative and sustainable solutions that shape...

  • Director Of Operations

    hace 1 mes

    Madrid, España Crystora Dynamics Limited A tiempo completo

    Job Title: Director of Operations Location: Remote (U.S. Only) Compensation: $39.00 - $52.00 Job Type: Full-Time Join Crystora Dynamics Limited At Crystora Dynamics Limited, we are at the forefront of civil engineering, structural engineering, architectural services, surveying, and forensic analysis, delivering innovative and sustainable solutions that shape...

  • Director of Technical Operations

    hace 3 semanas

    Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Technical Operations Director - Competitive SalaryWe are collaborating with a top fintech company based in Madrid to find a skilled Technical Operations Director. The ideal candidate will have experience leading global technical support or operations teams.About the RoleThis is an exciting opportunity to shape the future of a rapidly growing fintech platform...

  • Director of International Logistics

    hace 7 meses

    Madrid, España Talent Search People A tiempo completo

    If you have experience working as a Logistic Manager for retail companies and with a bilingual level of English, this is your opportunity! We are looking for a Director of International Logistics for an American company dedicated to the sports sector with headquarters all over the world. Tareas As Director of International Logistics, you will be...