Customer Success Coach
hace 1 semana
Job Description To support our ReviewPro team, we are looking for a young minded, vibrant, high-energy, proactive and detail-oriented Customer Success Coach , with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of ReviewPro products.Responsibilities Responsibilities include: Primary point of contact for our accounts Establish a trusted advisor relationship with each of your assigned accounts Ability to monitor the status of onboarding of a client and help them finalize any outstanding items Provide training to our clients on the ReviewPro tool and key hospitality best practices Increasing the adoption and engagement of features and functionality of the ReviewPro tool Constant proactive monitoring of client engagement and health/happiness levels and regular interactions with clients (phone, email, etc) Regular communication to clients on new features Work closely with the Customer Success Team to follow up on bugs and issues Identifying upsell and cross-sell opportunities Supporting the renewal process in collaboration with the Customer Success and Sales Teams Qualifications Professional/Native level of Spanish, Italian and English.Another language is a plus.Empathetic, people oriented, great relationship builder.Preferably, you have experience in customer success role.Preferably with experience in the Hospitality industry.Strong aptitude for technology.Results driven.Self-Starter.Hands-on attitude.Positive attitude.Networking skills.Additional Information Free coffee, tea & fresh fruit at the office Flexible working hours & hybrid model of work Brand new office located in Barcelona's city center International team and fantastic work environment
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Customer Success Coach
hace 7 días
Barcelona, España Shiji Group A tiempo completoShiji Group is a major software supplier in the hospitality and retail industries. Since 1998, we have provided hotel management tools, food & beverage and retail systems, payment gateways, online distribution, and more to over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Developing worldwide leading products and technologies, aimed at the...
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Customer Success Coach
hace 3 semanas
Barcelona, España Shiji Group A tiempo completoShiji Group is a major software supplier in the hospitality and retail industries. Since 1998, we have provided hotel management tools, food & beverage and retail systems, payment gateways, online distribution, and more to over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Developing worldwide leading products and technologies, aimed at the...
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Customer Success Coach
hace 2 semanas
Barcelona, España Shiji Group A tiempo completoShiji Group is a major software supplier in the hospitality and retail industries. Since 1998, we have provided hotel management tools, food & beverage and retail systems, payment gateways, online distribution, and more to over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Developing worldwide leading products and technologies, aimed at the...
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Customer Success Coach
hace 1 semana
Barcelona, España Shiji Group A tiempo completoJob Description To support our ReviewPro team, we are looking for a young minded, vibrant, high-energy, proactive and detail-oriented Customer Success Coach , with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of ReviewPro...
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Customer Success Coach
hace 1 semana
Barcelona, España Shiji Group A tiempo completoJob DescriptionTo support our ReviewPro team, we are looking for a young minded, vibrant, high-energy, proactive and detail-oriented Customer Success Coach, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of ReviewPro...
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Customer Success Coach
hace 3 semanas
Barcelona, España Shiji Group A tiempo completoJob Description To support our ReviewPro team, we are looking for a young minded, vibrant, high-energy, proactive and detail-oriented Customer Success Coach , with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of ReviewPro...
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Customer Success Coach
hace 3 semanas
Barcelona, España Shiji Group A tiempo completo**Company Description** Shiji Group is a major software supplier in the hospitality and retail industries. Since 1998, we have provided hotel management tools, food & beverage and retail systems, payment gateways, online distribution, and more to over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Developing worldwide leading products and...
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Customer Success Coach
hace 3 semanas
Barcelona, España Shiji Group A tiempo completoJob DescriptionTo support our ReviewPro team, we are looking for a young minded, vibrant, high-energy, proactive and detail-oriented Customer Success Coach, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of ReviewPro...
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Customer Success Coach
hace 1 semana
Barcelona, España Shiji Group A tiempo completoJob DescriptionTo support our ReviewPro team, we are looking for a young minded, vibrant, high-energy, proactive and detail-oriented Customer Success Coach, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of ReviewPro...
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Customer Success Coach
hace 3 semanas
Barcelona, España Shiji Group A tiempo completo**Company Description** Shiji Group is a major software supplier in the hospitality and retail industries. Since 1998, we have provided hotel management tools, food & beverage and retail systems, payment gateways, online distribution, and more to over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Developing worldwide leading products and...
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Customer Success Coach
hace 4 semanas
Barcelona, España Shiji Group A tiempo completoCompany Description **Shiji Group** provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions to food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji...
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Customer Success Lead
hace 1 mes
Barcelona, España Hudl A tiempo completoBuilding a team starts with valuing the team. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. And you'll be part of a culture where everyone feels supported. We also value sports. Not just because of the...
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Customer Success Coach
hace 3 semanas
Barcelona, España Shiji Group A tiempo completoJob DescriptionTo support our ReviewPro team, we are looking for a young minded, vibrant, high-energy, proactive and detail-oriented Customer Success Coach, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of ReviewPro...
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Customer Success Manager
hace 3 días
Barcelona, España zeotap A tiempo completo**About the company** Zeotap is the next-generation Customer Data Platform. It empowers brands to unify, enhance and activate customer data in a cookieless future, all while putting consumer privacy and compliance front and centre. Recognised by Gartner as a “Cool Vendor”, Zeotap works with over 80 of the world’s top 100 brands, including Audi,...
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Customer Success Manager
hace 7 días
Barcelona, España Ikigai Talent Goup A tiempo completoSpain, Barcelona Start-up Up to 55k Up-Sell, Cross-Sell Customer Success Manager role for a SaaS Comapany based in UK and Barcelona Kon'nichiwa! We are currently managing a **Customer Success role** for a **B2B & SaaS Company** with HQ in **London** and offices in **Barcelona.** This is a Start-up that works with **Cloud Computing** software, & a...
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Customer Success Manager
hace 6 días
Barcelona, España Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
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Customer Success Manager
hace 6 días
Barcelona, España Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
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Customer Success Associate
hace 6 días
Barcelona, España Clarivate A tiempo completoWe are looking for a _Customer Success Associate_ join our global Customer Education team! The main purpose of the Customer Success Associate is to manage an assigned territory and book of business associated with Academic & Government Information Solutions and eBooks Customer Success Team. In this role you will provide education materials and services,...
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Scaled Customer Success Manager
hace 7 días
Barcelona, España Boomi Careers Page A tiempo completo**About Boomi and What Makes Us Special** **How You'll Make An Impact** Creating an Amazing Culture and Building Customer Love are two of our most strategic values at Boomi. The Boomi Customer Success team lives and breathes these values every day. A critical element of Boomi's strategy is helping our customers accelerate their time to value and expand...
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Customer Success Manager
hace 2 semanas
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...