Service Engineer
hace 1 semana
Electrical/Electronic Engineering (Engineering)Full timeAdd expected salary to your profile for insightsMinetek is an innovative and progressive organisation specialising in the design, manufacture, installation, and servicing of solutions for the industrial and resource sectors, both domestic and international.With over 150 years of combined experience, the business has successfully delivered thousands of projects worldwide for hundreds of clients.About the role:This position demands someone self-motivated, reliable, and committed to assisting with the installation and repair of Minetek's Installations in Regional Western Australia.Note: This role requires frequent travel around the region. (70/30)Responsibilities:Travelling throughout the region to various mining operations for regular on-site inspections and visitsAuditing, testing, installation, commissioning, warranty and breakdown assistance of Minetek's Air, Sound and Water productsCompleting regional service and repair jobs to ensure they are completed to the customer's expected level of quality and within the negotiated time frameProviding quick response solutions to technical issues that may arise during or after post-installationLiaising closely with key stakeholders to ensure the highest level of customer satisfaction is achievedEstablish and maintain relationships with existing and new vendors and contractors within the regionProviding assistance and guidance to service staff and Project managers on all project-related mattersAssisting with various operational requirements, assessments, process improvement, and documentation as requiredIdentifying opportunities for additional product sales and services through effective relationship management and networkingEnsuring Minetek quality standards are upheld and that work is conducted safely and in accordance with company policy at all timesEssential trade qualifications, experience working in a similar role and highly capable with equipment installs and troubleshootingMechanical experience is essentialA knowledge of the Australian mining industry, specifically the geography and ownership of operations in the regionExcellent communication and interpersonal skills, with a positive, can-do customer service attitudeAn inherent technical aptitude with the ability to learn new products, understanding their capability and associated benefits that will support client relationsHighly adaptable with exceptional fault finding and independent problem-solving skills based on the ability to gather and process information, consider alternatives and determine best plansHands-on install supervision and coordination of field maintenance, utilising site personnel and subcontractorsConsistently thinking 'outside of the box' to improve project deliverables, timelines and marginStrong safety management awareness with a passion for educating and promoting fundamental WHS practices in line with company policies and proceduresCapable of developing strong networks and customer relationships by means of on-site meetings, technical presentations and project team interactions.Culture and benefits:Minetek is an organisation with strong company values, a business that cares about the personal and professional development of its employees. We work hard to provide a work environment that encourages open communication and collaboration, whilst remaining constantly mindful of what it takes to evolve a culture that will support long-term employee engagement.Please note: Visa sponsorship is not available for this position. Applicants must be an Australian or New Zealand citizen or an Australian Permanent Resident.Your application will include the following questions:Have you worked in a role which requires fault finding experience?Have you worked in a role which requires a sound understanding of OH&S/WHS?Which of the following statements best describes your right to work in Australia?What's your expected annual base salary?Report this job advert Don't provide your bank or credit card details when applying for jobs.#J-18808-Ljbffr
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Service Engineer
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