Front Office Representative
hace 2 semanas
.Job SummaryThe Front Office Representative is responsible for, answering customers' questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This role works with business partners in the supply chain and beyond to ensure on-time and complete delivery of goods. The Front Office Representative helps drive customer loyalty and achievement of the company's sales and revenue objectives by delivering exceptional customer service across the designated area. This role is the connection between Supply Chain structure with our internal and external customer, so it is key to contribute to the organization's success.Key AccountabilitiesAdminister day-to-day activities of customer order management, specifically:Handle customer inquiries, process returns, and resolve customer issues promptly.Oversees Order release through tasks created because of data or stock management.Use root-cause analysis to understand key drivers of complaints in support of continuous improvement.Identify potential obstacles in the fulfillment process, and work with any stakeholders to take corrective action.Display a customer-centric attitude and maintain strong customer relationships, specifically: Understand customer expectations and translate the voice of the customer for internal stakeholders.Identify and implement ways to better meet customer needs and provide superior customer service.Ensure clean and accurate data management and analysis, specifically: integrate customer data from various reporting channels as necessary.Drive continuous improvement in customer fulfillment systems and processes, specifically: identify opportunities for continuous improvement and present them to the relevant Front Office Manager in Customer Service.Uphold quality, safety and compliance standards, requirements, trainings and reporting any quality, safety or compliance incidents to the appropriate individuals and take immediate corrective action.Networking/Key relationshipsThis role requires frequent interaction with Back Office Customer Service teams, including the director and managers in Customer service. Additionally, this role communicates regularly withSales and planning to resolve issues and ensure that customer expectations are met.Minimum Knowledge & Experience required for the positionPreferably a bachelor's degree related to supply chain management, logistics, business administration or engineering. It will be a plus to have two to three years' experience in supplychain, logistics or a related function and at least one year of customer service experience. Recommendable some sort of commercial/selling experience Knowledge of master data and table files a plus Advanced skills with Microsoft Office. Knowledge in ERP (SAP) and CRM experience preferred. Fluent in local language, desireble fluent english/german and other languages will be a plus
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Front Office Representative
hace 3 semanas
Barcelona, Barcelona, España MCR International A tiempo completoPT FRONT OFFICE REPRESENTATIVEBARCELONAFrom Talento, we are collaborating with an important company in the Pharmaceutical Industry. We are looking for a Front Office Representative in Barcelona with a high level of English and French or German.Administer day-to-day activities of customer order management, specifically: Handle customer inquiries, process...
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Front Office Representative
hace 3 semanas
Barcelona, Barcelona, España Werfen A tiempo completoOverview Post Date July 12, Number WEBWW-- Job Function Customer Service Location Barcelona, Spain Country Spain About the Position Job Summary The Front Office Representative is responsible for, answering customers' questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This role...
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Front Office Representative
hace 3 semanas
Barcelona, Barcelona, España Werfenlife Sa. A tiempo completoJob SummaryThe Front Office Representative is responsible for, answering customers' questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This role works with business partners in the supply chain and beyond to ensure on-time and complete delivery of goods. The Front Office Representative...
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Front Office Representative
hace 3 semanas
Barcelona, Barcelona, España Werfenlife Sa. A tiempo completoJob SummaryThe Front Office Representative is responsible for, answering customers' questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This role works with business partners in the supply chain and beyond to ensure on-time and complete delivery of goods. The Front Office Representative...
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Front Office Representative
hace 3 semanas
Barcelona, Barcelona, España Werfen A tiempo completoOverview Post Date November 17, Number WEBWW-- Job Function Customer Service Location Barcelona Country Spain About the Position Job Summary The Front Office Representative is responsible for, answering customers' questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This role...
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Front Office Representative
hace 2 semanas
Barcelona, España Werfen A tiempo completoOverview Post Date July 12, Number WEBWW-- Job Function Customer Service Location Barcelona, Spain Country Spain About the Position Job Summary The Front Office Representative is responsible for, answering customers' questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This role works...
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Front Office Representative
hace 2 semanas
Barcelona, España Werfenlife Sa. A tiempo completoJob SummaryThe Front Office Representative is responsible for, answering customers' questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This role works with business partners in the supply chain and beyond to ensure on-time and complete delivery of goods. The Front Office Representative...
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Front Office Representative
hace 1 mes
Barcelona, España Werfenlife Sa. A tiempo completoJob Summary The Front Office Representative is responsible for, answering customers' questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This role works with business partners in the supply chain and beyond to ensure on-time and complete delivery of goods. The Front Office Representative...
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Front Office Representative
hace 1 mes
Barcelona, España Werfen A tiempo completoOverview Post Date July 12, Number WEBWW-- Job Function Customer Service Location Barcelona, Spain Country Spain About the Position Job Summary The Front Office Representative is responsible for, answering customers’ questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This...
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Front Office Representative
hace 2 semanas
Barcelona, España Werfen A tiempo completoOverview Post Date November 17, Number WEBWW-- Job Function Customer Service Location Barcelona Country Spain About the Position Job Summary The Front Office Representative is responsible for, answering customers' questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This role works with...
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Front Office Representative
hace 1 mes
Barcelona, España Werfen A tiempo completoOverview Post Date November 17, Number WEBWW-- Job Function Customer Service Location Barcelona Country Spain About the Position Job Summary The Front Office Representative is responsible for, answering customers’ questions by different communication channel as phone or e-mail, resolve customer complaints and managing order releases. This...
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Front Office Supervisor
hace 3 semanas
Barcelona, Barcelona, España Kimpton Vividora Barcelona A tiempo completoWhat's the job?As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team.You'll report to the Front Office Manager.Your day-to-day: Support the Front Office Manager all required tasks. Assign work and supervise team members performance in all Front...
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Front Office Supervisor
hace 1 mes
Barcelona, Barcelona, España Kimpton Vividora Barcelona A tiempo completoWhat's the job?As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team.You'll report to the Front Office Manager.Your day-to-day: Support the Front Office Manager all required tasks. Assign work and supervise team members performance in all Front...
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Front Office Manager
hace 2 semanas
Barcelona, España Marriott International, Inc. A tiempo completo.Job Number 24100379Job Category Rooms & Guest Services OperationsLocation Le Méridien Barcelona, La Rambla 111, Barcelona, Barcelona, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front...
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Front Office Manager
hace 2 semanas
Barcelona, España Marriott International A tiempo completo.Job Number 24100379Job Category Rooms & Guest Services OperationsLocation Le Méridien Barcelona, La Rambla 111, Barcelona, Barcelona, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front...
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Front Office Supervisor
hace 3 semanas
Barcelona, Barcelona, España Intercontinental Hotels Group A tiempo completoWe are eager to add a focused Front Office Supervisor - Kimpton Vividora Barcelona to join our elite team at InterContinental Hotels Group in Barcelona.Growing your career as a Full Time Front Office Supervisor - Kimpton Vividora Barcelona is a promising opportunity to develop competitive skills.If you are strong in innovation, critical thinking and have the...
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Supervisor/a Front Office
hace 3 semanas
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con...
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Front Office
hace 7 días
Barcelona, España El solar A tiempo completoEmpresa de fabricacion busca un/a front office. La persona deberá ocuparse de: - Recepción y atención al cliente - Concertar citas y reuniones con los proveedores - Gestionar el correo - Organizar documentos **Requisitos**: - Habilidades de comunicación (teléfono, correo electrónico y en persona) - Capacidad de utilizar los principales dispositivos...
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Supervisor/A Front Office
hace 1 mes
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office.El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290...
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Front Office con Polaco y Alemán
hace 3 semanas
Barcelona, España Page Personnel España A tiempo completoEl/la **Front Office con Polaco y Alemán **se encargará de: - Gestión de pedidos internacionales. - Construir relaciones con clientes. - Enlazar comunicación entre ventas, logística y producción. - Análisis de ventas. - Detectar necesidades. - Gestionar cartera de clientes propia. Importante y conocida empresa del sector industrial.|Posición...
