Airline Account Manager – Hybrid

hace 2 meses

Barcelona, España Edreams Odigeo A tiempo completo

As you contemplate your future you might be asking yourself whats the next step? Start your journey with us
Were seeking an experienced Airline Account Managerto join our Air Suppliers in Barcelona hybrid to create the best relationship with the airlines negotiate the best contracts and exclusive content and create value for your partners and establish eDOs values recognition If youre ready to soar were ready to take you there
Why eDreams ODIGEO
Join the worlds leading travel subscription platform and one of the largest ecommerce businesses in Europe
20 million customers 44 markets 5 brands 52M members in Prime
162 million bookings FY23 More than 50000 bookings per day 100 million daily user searches
1400 employees More than 50 different nationalities 99 permanent contracts 363 average age
Were a leading travel tech company revolutionising the travel booking experience through our consumer insight innovative technology market leadership and Prime the worlds first travel subscription program
What you will do :

Cover all necessary actions and measures to guarantee the best air supplier relations and performance
Work in close cooperation with all functions to accomplish the annual budget of incentives and negotiated fares for the assigned carriers
Permanent sales performance monitoring and optimization based on volume revenues and contract values
Creation of additional airline value proposals based on retail business and data intelligence
Frequent face to face andor remote airline meetings to review performance agree and implement performance measures
Protection of content and inventory ticketing authority connectivity systems
Avoidance and resolution of relationship conflicts with airline partners including legal disputes
Avoidance of Debit Memos by negotiating waiver amp; favor funds and negotiate ADM refunds if not existent
Prepare and present frequently all airline related relevant news and issues
Provide relevant exclusive information and insights of our airline partners for internal distribution
Resolution of escalated customer service requests including complaints and adhoc waiver requests
Ensuring refund compliance for all assigned carriers by monitoring processing identifying blockers and facilitating adequate resolution measures
Communicate frequently and efficient all related topics to the Line Manager

What you need to succeed :
Experience in the airline business especially in sales and revenue management large contact network in global aviation industry
Studies in Business Tourism or Aviation industry Several years of experience in a commercial role in the travel industry airline travel agent OTA Experience in online sales Profound knowledge of airline pricing and revenue management Experience in project management Experience inwith airline sales support and marketing concepts
Preferred Skills :
Highly proactive creative and analytical orientation Handson manager with abilities to present and represent
A very strong cando attitude Ability to work in a highly pressurized commercial environment Strong willingness to deliver and exceed on targets Knowledge and experience with the use of Google Suite Gmail Google Drive Google Docs Slides and Hangout Advanced knowledge of MS Excel and other office applications Understanding of airline sales and revenue accounting sales reporting flow advanced bookings as well as tariffs pricing fares and policies Experience in creation and evaluation of complex business cases Excellent English language skills other major languages will be positively evaluated Strong general knowledge of the airline industry including route networks airline groups alliances Excellent communication skills Strong team worker Ability to travel on a regular basis
Whats in it for you?
The best talent deserves the best benefits
At eDO we want you to be a part of our success story and great culture Heres what we offer :
A rewarding Compensation package Prime Plus membership Competitive salary and benefits package including flexible benefits performancebased bonuses birthday day off discounts and partnerships relocation support and the possibility of choosing your equipment and even better keeping it for free after 3 years Continuous learning to fuel your growth and explore new horizons Learn and grow with free Coursera access soft skills workshops tech training leadership development and more Plus enjoy a great onboarding program Grow opportunities to empower your career and unleash your potential Personalised career paths and the eVOLVE Program will help you discover grow and thrive Internal mobility opportunities let you pursue horizontal career changes and promotions Your Wellbeing is our Priority Embrace Freedom and Flexibility At eDO we value flexibility employee care and transparency We offer a hybrid homeoffice model focused on outcome not timeinseat Youll be able to find the right workpersonal life balance that suits you best Work hard party hard We believe in having fun and connecting with colleagues Join eDO for afterwork events padel tournaments parties and more Create communities based on your passions like sports and music Come to work as you are with no dress code and enjoy free fruit coffee and tea at our offices Enjoy a dynamic and healthy environment Be innovative take risks and share your ideas Our diverse and openminded teams support high performance learning and growth Youll work in an Agile Mindset environment with recognition at our core
Wanna take a peek into what its like to work at eDO? Follow us onand discover more about life at eDO
If you are ready for a career opportunity with unmatched benefits continuous learning and a supportive worklife balance look no further Take your career to new destinations by applying now and help our diverse inclusive and passionate team shape the future of travel
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