Customer Service Specialist.
hace 2 semanas
Full time
About us
Oolio/Ordermate is an Australian owned company that is a leading provider of innovative technology solutions for the restaurant industry. Our mission is to empower businesses with tools that streamline operations, enhance customer experience, and drive growth. With a strong presence in the Philippines and a growing global footprint, we are continuously seeking talented individuals to join our dynamic team. As a Customer Service Specialist at Ordermate, you will play a crucial role in delivering exceptional customer experience to our clients. This is a full-time position, that can be remote, or based from our office in Ortigas, Pasig City, Metro Manila, and involves handling a variety of customer inquiries and concerns across multiple communication channels.
What you'll be doing Promptly responding to customer inquiries and concerns via phone, email, and chatProviding accurate information and effective solutions to customer problemsDocumenting all customer interactions and maintaining detailed records in our CRM system.Identifying and escalating complex issues to the appropriate teamsContinuously learning about Ordermate's products and services to enhance your product knowledgeContributing to the improvement of customer service processes and proceduresWhat we're looking for 1-2 years of experience in a customer service or call centre role.Experience with Point of Sale (P.O.S), and the hospitality industry would be highly regarded.Excellent English communication skills, both written and verbal.Strong problem-solving and critical thinking abilities.Proficient in using various customer service tools and technologies.Ability to remain calm and professional under pressure.Demonstrated commitment to providing exceptional customer service.Flexibility to work in a fast-paced, dynamic environment, across different time zones.What we offer
At Ordermate, we are committed to creating a work environment that fosters personal and professional growth. Some of the benefits you can expect include:
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance coverage.
- Opportunities for career advancement and skill development.
- Flexible work arrangements.
- Engaging team-building activities and social events.
If you're passionate about delivering top-notch customer service and contributing to the success of a fast-paced, technology-driven company, we encourage you to apply for this role. Click the "Apply Now" button to submit your application.
#J-18808-Ljbffr
-
Customer Service Representative
hace 1 mes
Aller, España Nezda Technologies Inc. A tiempo completoJoin Nezda as a Customer Service Representative and start your career in October with our quick and virtual hiring process. Don't miss this opportunity! Qualifications: At least 1 - 2 years experience in US Medical Billing (Healthcare / RCM background) Excellent oral and written communication skills requiredJob Description: Customer service representatives...
-
Customer Service Representative
hace 2 meses
Aller, España Nezda Technologies Inc. A tiempo completoJoin Nezda as a Customer Service Representative and start your career in October with our quick and virtual hiring process. Don't miss this opportunity!Qualifications: At least 1 - 2 years experience in US Medical Billing (Healthcare / RCM background) Excellent oral and written communication skills requiredJob Description: Customer service representatives...
-
Customer Service Representative
hace 2 meses
Aller, España Nezda Global A tiempo completoNezda Technologies Inc. is hiring a Customer Service Representative (Telco).Salary: P 21,000 Basic Pay + P 4,000 Allowance.Location: Ortigas, PasigQualifications:Generic BPO profiles and Telco experience in Billing is preferred.At least 1 year minimum experience.Undergraduate is okay; open to HS Graduate (old curriculum).Should be okay to report onsite fully...
-
Customer Service Representatives
hace 1 mes
Aller, España Wesource Management Consultancy Firm A tiempo completoCustomer Service Representatives - Ortigas - Onsite - Up to 30KWe are hiring for Customer Service Representatives for our Premium Airline Account! Qualifications:Education: At least college-levelExperience:Minimum of 1 year of call center experience in voice supportAt least 6 months of experience in the airline industry (Amadeus background is a...
-
Customer Service Representative
hace 2 semanas
Aller, España At A tiempo completoCustomer Service Representative (voice) | with 25k Sign on BonusAvailable Site: Bridgetowne Business Park, (C-5), E. Rodriguez Jr. Avenue, Ugong Norte, 1110, Quezon CityONE DAY PROCESS ONLY!!! Salary Offer: 20k to 28kBenefits: Health & Life insuranceOpportunities for promotionPaid trainingPromotion to permanent employeeNight DifferentialMonthly...
-
Accounts Payable Specialist
hace 2 meses
Aller, España Transpeed Communications A tiempo completoOur growing company is hiring for an Accounts Payable Specialist. ResponsibilitiesProcessing invoices: Receiving and processing invoices from suppliers and other cost sources.Reconciling accounts: Reconciling account transactions with the general ledger.Managing expenses: Monitoring expenses and keeping a record for tax purposes.Preparing financial reports:...
-
Aller, España Full Suite A tiempo completoHealthcare Customer Service Representatives | Ortigas Center PasigPosted 5 days ago and deadline of application is on 30 DecJob DescriptionAssist Members and Health Care Providers with general inquiries.Responsible for processing requests for benefit clarification, new HMO ID cards, etc.Provide necessary information regarding the facility's services and...
-
Technical Support
hace 2 semanas
Aller, España At A tiempo completoHelp Desk & IT Support (Information & Communication Technology)Oolio/Swiftpos is a leading provider of technology point-of-sale solutions for the hospitality and stadia industry across the globe. With a strong focus on innovation and client-centric service, we are committed to empowering our customers with the tools they need to succeed in today's...
-
Technical Service Representative
hace 2 meses
Aller, España Nezda Global A tiempo completoNezda Technologies Inc. is currently hiring for Technical Service Representative (Telco).Salary: P 30,000 package.Location: Ortigas, Pasig.Qualifications:Generic BPO profiles and Telco experience.At least 1 year minimum experience.Undergraduate is okay; open to HS Graduate (old curriculum).Should be okay to report onsite fully during training (4-6 months);...
-
Technical Support Specialist
hace 1 semana
Aller, España At A tiempo completoA Solar Panel and Battery Technician is responsible for designing, developing, and maintaining solar energy systems and battery storage solutions. This role involves supporting both residential and commercial projects to ensure efficient and sustainable energy production and storage.Key Responsibilities: Design solar photovoltaic (PV) systems and battery...
-
It Support Agent
hace 2 semanas
Aller, España At A tiempo completoHelp Desk & IT Support (Information & Communication Technology)Full timeOolio is an Australian owned Point of Sale and Payments provider for the hospitality sector. Our solutions enable businesses of all sizes to achieve their sales goals through the use of cutting-edge technology and personalized support. This role focuses on support of Oolio's Internal...
-
It Quality Assurance Specialist
hace 3 semanas
Aller, España Cepat Kredit Financing Inc. A tiempo completoThe IT Quality Assurance (QA) Associate plays a crucial role in ensuring the reliability and security of the lending company's IT systems. With the increasing complexity of loan origination processes, compliance requirements, and customer data security, a dedicated QA Specialist will ensure that all software solutions and systems are thoroughly tested and...
-
It Network Engineer
hace 2 semanas
Aller, España At A tiempo completoNetworks & Systems Administration (Information & Communication Technology) - Conduct network and system planning, installation, setup, and monitoring.- Enhance network and system resilience and security.- Lead disaster recovery planning and testing.- Monitor IT service delivery and business satisfaction.- Manage IT procurement, operation, maintenance, and...
-
Project Account Manager
hace 2 semanas
Aller, España At A tiempo completoFull timeJob Responsibilities: Develop new customers, build customer relationships, and establish business transactions with new customers.Accomplish sales targets quarterly and finish sales reports.Equipped with project market insight, guide customer requirements, and expand project market based on company solutions.Search and collect project opportunities...
-
Aller, España Sapient Philippines Hub A tiempo completoOne-day hiring process!Earn up to 28k monthly!We are mass hiring for Call Center Agents as prior in our Metro sites! Position Overview: Responsible for providing exceptional customer service to guests and clients looking to make hotel reservations.Job Responsibilities: Respond to customer inquiries via email, chat, or other communication channels as...
-
Level One Technical Support Staff
hace 2 semanas
Aller, España At A tiempo completoLevel One Technical Support Staff - Hospitality IndustryOolio/Swiftpos is a leading provider of technology point-of-sale solutions for the hospitality industry. With a strong focus on innovation and client-centric service, we are committed to empowering our customers with the tools they need to succeed in today's competitive market. Join our dynamic team and...
-
Outbound Sales Representative
hace 1 semana
Aller, España At A tiempo completoOutbound Sales Representative (Hybrid Setup)We seek motivated and result-driven Outbound Sales Representatives to join our dynamic team.This role will focus on generating new business opportunities, building strong client relationships, and driving sales in English-speaking markets. Monthly Salary: Php 50,000 NET + commissionsWork Setup: Initially onsite...
-
Technical Support Representative
hace 2 meses
Aller, España Nezda Global A tiempo completoNezda Technologies Inc. is currently hiring for Technical Support Representative (Telco).Salary: P 30,000 with P 20,000 sign on bonus Work Set up: HybridQualifications: 6 to 12 months Telecommunications BPO/Call Center experience is preferred. Candidate must possess at least a High School Diploma, Vocational Diploma / Host Certificate; Graduate of any 2 or...
-
Accounts Receivable Team Lead
hace 2 días
Aller, España Fregeme Marketing And General Merchandise A tiempo completoAbout the Job:Join our client's team as an AR Team Lead and drive excellence in workflow processes and client interactions.You'll oversee operations with a strong focus on compliance and security while championing process optimization and delivering outstanding results.Company Profile:Our client is a leading provider of professional services to the top...
-
Sql Dw Engineer
hace 1 mes
Aller, España Xp Power Gmbh A tiempo completoXP Power is a global leader in providing essential power solutions to the Healthcare, Technology and Industrial markets. We are a fast-growing business, based in numerous locations across North America, Asia and Europe, and are listed as a FTSE 250 company on the London Stock Exchange. We are extremely proud and committed to our culture that values Customer...