Field Service Manager
hace 2 semanas
.This job is with Thermo Fisher Scientific, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position Summary The Field Service Manager is an exceptional opportunity to lead a team of field service engineers and drive customer satisfaction in the United Kingdom.As the Field Service Manager, you will have the opportunity to work for Thermo Fisher Scientific Inc., a world-class company dedicated to enabling customers to make the world healthier, cleaner, and safer.The location of this job can be remote in UK, Belgium, France, Danmark, Netherlands, Switzerland, and Germany.Job Responsibilities: Direct the activities of a dedicated team of service employees within the assigned area of responsibility.Apply Leader Standard Work to monitor resources, installations, and critical issue management.Review field schedules, data, reports, and customer surveys to ensure high-quality service delivery.Coach and mentor the field service engineers to drive improved performance and career development.Collaborate with other regions and internal customers to ensure exceptional client-focused service.Coordinate service issues with engineering, customer service, and global tech support for timely resolution.Handle customer complaints via SAP CRM tool to ensure flawless customer experience.Promote a safety-first culture by advocating for safety, ensuring timely training completion, and driving safety awareness.Ensure accuracy of field service reports through regular auditing and corrective activities.Assist the Global Manager in establishing and implementing strategic and tactical service business plans.Assist in the selection, hiring, and training of new employees.Drive effective strategies to expand product and service sales.Lead or participate in project teams to improve business performance.Support the service leadership in deploying new system/tools/platforms to improve service effectiveness and efficiency.Manage FSE team Opex control and service business leads contribution.Create standard work and daily management dashboards to supervise and communicate operational and strategic performance.Drive operational excellence by monitoring key performance indicators and implementing process enhancements.Work closely with colleagues from different regions and globally to ensure effective communication and coordination of field service activities.Develop and implement the geographic field service deployment model tailored to customer needs.Ensure successful rollout of service digital tools and platforms to enhance customer support.Deploy global service marketing strategies within the region to deliver a comprehensive product/service offering.Maintain customer allegiance using CAS survey results and service metrics to drive continuous improvement
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Field Service Manager
hace 2 días
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers in the United Kingdom. As a Field Service Manager, you will be responsible for driving customer satisfaction and ensuring high-quality service delivery.Key Responsibilities:Direct the activities of a dedicated...
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Field Service Manager
hace 2 días
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers in the United Kingdom. As a Field Service Manager, you will be responsible for driving customer satisfaction and ensuring high-quality service delivery.Key Responsibilities:Direct the activities of a dedicated...
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Field Service Manager
hace 2 días
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead our team of field service engineers in the UK and Europe. As a Field Service Manager, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key Responsibilities:Direct the activities of a...
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Field Service Manager
hace 2 días
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead our team of field service engineers in the UK and Europe. As a Field Service Manager, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key Responsibilities:Direct the activities of a...
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Field Service Manager
hace 1 semana
Barcelona, España Mygwork A tiempo completo.Field Service ManagerBarcelonaBarcelona, Catalonia, ESThis job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob DescriptionPosition SummaryThe...
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Field Service Manager
hace 1 semana
Barcelona, España Mygwork A tiempo completo.Field Service ManagerBarcelonaBarcelona, Catalonia, ES This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob DescriptionPosition SummaryThe...
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Field Service Manager
hace 3 semanas
Barcelona, España Thermo Fisher Scientific A tiempo completo.Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionPosition SummaryThe Field Service Manager is an exceptional opportunity to lead a team of field service engineers and drive customer satisfaction in the United Kingdom. As the Field Service Manager, you will have the opportunity to work for Thermo Fisher Scientific Inc., a...
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Field Service Manager
hace 2 días
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo{"Job Title": "Field Service Manager", "Job Description": "Job SummaryThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead our team of field service engineers in the UK and Europe. As a Field Service Manager, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key...
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Field Service Manager
hace 2 días
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo{"Job Title": "Field Service Manager", "Job Description": "Job SummaryThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead our team of field service engineers in the UK and Europe. As a Field Service Manager, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key...
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Field Service Manager
hace 18 horas
Barcelona, Barcelona, España Mygwork A tiempo completoField Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers in the United Kingdom. As a key member of our service leadership team, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key Responsibilities:Direct the activities...
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Field Service Manager
hace 20 horas
Barcelona, Barcelona, España Mygwork A tiempo completoField Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers in the United Kingdom. As a key member of our service leadership team, you will be responsible for driving customer satisfaction and delivering exceptional service to our clients.Key Responsibilities:Direct the activities...
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Field Service Manager
hace 2 días
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers and drive customer satisfaction in the UK. As a Field Service Manager, you will have the opportunity to work for a world-class company dedicated to enabling customers to make the world healthier, cleaner, and...
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Field Service Manager
hace 2 días
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Field Service ManagerThermo Fisher Scientific is seeking a highly skilled Field Service Manager to lead a team of field service engineers and drive customer satisfaction in the UK. As a Field Service Manager, you will have the opportunity to work for a world-class company dedicated to enabling customers to make the world healthier, cleaner, and...
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Field Service Manager
hace 2 semanas
Barcelona, España Mygwork A tiempo completoField Service ManagerBarcelonaBarcelona, Catalonia, ESThis job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Work Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob DescriptionPosition Summary The...
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Field Service Manager
hace 2 meses
Barcelona, España Thermo Fisher Scientific A tiempo completo**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office Position Summary The Field Service Manager is an exceptional opportunity to lead a team of field service engineers and drive customer satisfaction in the United Kingdom. As the Field Service Manager, you will have the opportunity to work for Thermo Fisher Scientific Inc., a...
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Field Service Manager
hace 2 semanas
Barcelona, España Mygwork A tiempo completoField Service ManagerBarcelonaBarcelona, Catalonia, ES This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob DescriptionPosition SummaryThe...
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Field Service Manager
hace 2 semanas
Barcelona, España Mygwork A tiempo completoField Service Manager Barcelona Barcelona, Catalonia, ES This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Work Schedule: Standard (Mon-Fri) Environmental Conditions: Office Job Description Position Summary The...
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Field Service Manager
hace 2 días
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Field Service ManagerThis is an exceptional opportunity to lead a team of field service engineers and drive customer satisfaction in the United Kingdom.Job SummaryThe Field Service Manager will have the opportunity to work for Thermo Fisher Scientific Inc., a world-class company dedicated to enabling customers to make the world healthier, cleaner,...
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Field Service Manager
hace 2 días
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Field Service ManagerThis is an exceptional opportunity to lead a team of field service engineers and drive customer satisfaction in the United Kingdom.Job SummaryThe Field Service Manager will have the opportunity to work for Thermo Fisher Scientific Inc., a world-class company dedicated to enabling customers to make the world healthier, cleaner,...
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Field Service Manager
hace 1 semana
Barcelona, España Mygwork A tiempo completoField Service ManagerBarcelonaBarcelona, Catalonia, ESThis job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob DescriptionPosition SummaryThe Field...
