Delivery Shift Manager |
hace 2 meses
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking a Station Manager with the chance to be based in Monterrey, Nuevo Leon, MX. Amazon is one of the most recognizable brand names in the world, distributing millions of products each year to our loyal customers.
Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department. Main activities include:
Review the operational forecast and determine productivity requirements for sort operation, managing a team group to meet all building's goals.
Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.
Proactively identify and lead process improvement initiatives and Lean tools.
SUPERVISORY RESPONSIBILITIES: You will be part of the Amazon Logistics Team, responsible for the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders directly to customers. You will lead a team of Process Assistants and Delivery Service Providers in the daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs, including management representatives and their drivers.
You are responsible for ensuring a safe workplace, properly trained personnel, and addressing their needs so they can focus on their jobs. One of the most important aspects of your job is to lead change at internet speed; innovation has made us the global company that we are today.
Help in daily operations: Receive, scan, lift, and move shipments up to 25 kgs. Route shipments within the AMZL coverage area. Support and assign job duties to process assistants. Due to the nature of Amazon's business, being able to adapt to sudden changes and growth according to operational necessities is essential. Track & monitor sorting operation and driver's dispatch. Expect continual standing and/or walking an average of 5 miles daily. Ability to work in construction/distribution environments that may be noisy, unlit, unheated, or not air-conditioned.
We are open to hiring candidates to work out of one of the following locations: León, GUA, MEX.
BASIC QUALIFICATIONS:
A completed Bachelor's Degree or 2+ years of Amazon experience.
2+ years of direct management experience for employees and their performance.
3+ years of general experience.
Flexibility to work weekends and/or overnight shifts if needed.
Availability to work 50% of the time on a night shift.
Fluent in both Spanish and English.
PREFERRED QUALIFICATIONS:
Degree in Engineering, Operations, or related field is a plus.
2+ years management experience in a delivery, manufacturing, production, or distribution environment.
Management of a minimum of 30 employees (including payroll, performance management, work-flow assignment).
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